「I booked a holiday through Expedia, explicitly sold and confirmed as an "Ultra All Inclusive" (UAI) package. Upon arrival at the hotel, the resort management informed us that they do not offer UAI and only operate on a standard All Inclusive basis (no imported drinks or UAI perks as advertised).
The issue isn't just the hotel's misrepresentation, but Expedia's appalling customer support. When I contacted Expedia during the stay to report the false advertising and request a reasonable partial...
「I booked a holiday through Expedia, explicitly sold and confirmed as an "Ultra All Inclusive" (UAI) package. Upon arrival at the hotel, the resort management informed us that they do not offer UAI and only operate on a standard All Inclusive basis (no imported drinks or UAI perks as advertised).
The issue isn't just the hotel's misrepresentation, but Expedia's appalling customer support. When I contacted Expedia during the stay to report the false advertising and request a reasonable partial...
Lucian