「Basically you never make mistake when staying by NH Hotels. But this time, it was a mess. I made reservation thru Hotel.com and it shows breakfast included. When we check in at first day, staff asked us to pay for breakfast and we refused, ask them to check with Hotel.com.
2nd. day, staff asked us again to pay breakfast and we insist don't pay, it's problem between NH and Hotel.com. Then, few hours later, they apologized for this mistake, everything was solved. 3rd. day when we check out, NH...
「Best lux-eco adventure holiday you'll have. Cloud forest hikes, expert guide, flora-fauna discovery, waterfall swims, sky-pedal over canopy, excellent food, perfect spa, in a loose structure. Great four day ending to Galapagos adventures.」
「One of the worst experiences I’ve ever had at any hotel. Unfortunately, I didn’t read the reviews for this property before booking. I just looked a the rating, for which most of the positive reviews mistakenly reference the restaurant on site.
As others have mentioned, this hotel is sandwiched in between 2 restaurants. One was directly on top my room, the other directly below. The noise is constant…your mornings begin with music thumping at 7:30am and it doesn’t stop until 1am. You have 6.5...