West Lake Hills 5 Stars Hotels

"Our family of four had a really pleasant stay overall. The room was clean, comfortable, and well-maintained, and the resort itself is beautiful with great views. There was plenty for our kids to enjoy—between the pool, mini golf, s’mores hour, and game room, they were never bored. We also appreciated how easy it was to get in and out of the resort. There were a couple of downsides. The service at the pool could definitely be improved, as staff didn’t feel very friendly or attentive. We also ordered room service twice, and both times our order was incomplete. That said, the staff was apologetic and handled it professionally. Overall, despite a few service hiccups, we had a nice stay and really enjoyed the property and amenities."