「Gosh, the staff was very courteous & noticed the smallest details to ensure our stay was memorable. They greeted us with genuine care & I must say that they have been exceptionally trained in customer service.
Food was delicious & well-presented. The room was clean & tidy. We loved our stay!」
「Gosh, the staff was very courteous & noticed the smallest details to ensure our stay was memorable. They greeted us with genuine care & I must say that they have been exceptionally trained in customer service.
Food was delicious & well-presented. The room was clean & tidy. We loved our stay!」
「Management Chaos and Extremely Poor Service (Stayed 12/26-12/27)
My stay from 12/26 to 12/27 was highly disappointing due to inconsistent management and unprofessional staff. Upon arriving late after a long road trip, the front desk was disorganized and even asked if I had "already checked in," causing a 15-minute delay for no reason.
I had specifically pre-purchased breakfast and confirmed the hours with the front desk, who stated it ended at 10:30 AM. However, when I arrived with my family...
「Management Chaos and Extremely Poor Service (Stayed 12/26-12/27)
My stay from 12/26 to 12/27 was highly disappointing due to inconsistent management and unprofessional staff. Upon arriving late after a long road trip, the front desk was disorganized and even asked if I had "already checked in," causing a 15-minute delay for no reason.
I had specifically pre-purchased breakfast and confirmed the hours with the front desk, who stated it ended at 10:30 AM. However, when I arrived with my family...
「The bedding was clean. The A/C was cold. It was a safe place to sleep. I would not choose this hotel again for these reasons: The bathroom floor was dirty. It was loud- the sound from the highway/ outside was as if the window or door was open. Lastly, on the morning of our check out, a man dressed in street clothes knocked on our door, said 'Housekeeping', and when we answered the door, he said, "Are you almost done?" 」
「The bedding was clean. The A/C was cold. It was a safe place to sleep. I would not choose this hotel again for these reasons: The bathroom floor was dirty. It was loud- the sound from the highway/ outside was as if the window or door was open. Lastly, on the morning of our check out, a man dressed in street clothes knocked on our door, said 'Housekeeping', and when we answered the door, he said, "Are you almost done?" 」