Cleveland Acacia Reservation Hotels

"Weed smell all night checked out couldn’t breathe left early didn’t get refund "

"Worst breakfast ever! Powdered scrambled eggs. Fruit dish empty 1/2 way thru breakfast session. Have no idea what fresh fruit was served. Hotel room only serviced every 2nd day… eco/green reasons.. but breakfast served on paper plates with plastic cutlery. Will probably not stay art a Hyatt again"

"I recently stayed at an Embassy Suites hotel in one of their Executive Suites, and the experience was extremely disappointing. The room was in poor condition from the moment I walked in. There were visible stains all over the floor, which immediately made the space feel unclean and neglected. To make matters worse, several of the electrical outlets didn’t work, making it difficult to charge devices or use basic electronics. The biggest issue, however, was the air conditioning—it simply did not work at all. The room became uncomfortable very quickly, especially given that this is supposed to be a higher-tier suite. For a brand that markets itself as offering quality and comfort, this stay fell far below expectations. I would not recommend this location based on my experience."

"The property is very well maintained, the rooms are spacious and very clean, all staff was very friendly and helpful, breakfast was superb. "

"Everything was great "

"The staff was friendly and welcoming, and the breakfast offered a variety of healthy options, which I appreciated. I chose this hotel specifically because it advertised having a fitness center, but that ended up being disappointing. While there are treadmills for cardio, the strength training options are extremely limited. The heaviest weights available were a single 35 lb dumbbell and a single 30 lb dumbbell, so there’s not much you can do for a full workout, especially for back or compound movements. If fitness is important to you, I recommend bringing an ultra-heavy resistance band or planning to work out elsewhere. If the weather is nice, nearby City Park East is a great outdoor alternative. Another option is the Life Time Fitness gym, but it costs an additional $50 per day. I ended up choosing City Park East."

"I enjoyed my stay at the hotel, clean and easy access to the pool and breakfast."

"We walked to the room and the hallway was dirty and smelled of marijuana. We mentioned this to the receptionist and she was non-responsive. We checked out without moving one suitcase into the room. We knew we were responsible for 1 night out if the 3 and are waiting for our refund. This IHG property was independently owned and did not recommend another IHG property. We are members and wanted to stay in an IHG property. We still have not heard from the hotel and there is no refund yet. I do not recommend!"

"The stay was good but people in room above in the early morning hours were doing skit of moving around like they we’re remodeling the room and it happened both nights of our stay."