Hanoi Aeon Mall Hotels

"The only thing I like is the location for tour pick."

"Great breakfast, fantastic location to walk everywhere, the staff is super kind at the restaurant and Ann was super helpful to book my trip to Sa Pa and my cruise to Ha Long bay. I will be back : )"

"One night at the Capella between two photography tours, and it has set a new benchmark for what a hotel can be. Booked a Premier Room, upgraded unprompted to a Studio Grand Suite with a separate living and dining areas, marble bathroom with freestanding tub, Bamford amenities, a handwritten welcome card from the GM, and hand-painted wooden tortoises as a turndown gift. None of it felt like a script. The design is the property's real achievement: a new build executing a confident 1920s French-Vietnamese deco vocabulary, every detail considered down to the bakelite phone in the ensuite. Two throwaway comments I made on arrival were quietly referenced by multiple staff that evening. Anticipatory personalisation usually associated with Ritz-Carlton, executed here with more restraint. Dinner at Backstage was outstanding. I'll be back."

"the shower. drain is not draining the Ac did not work properly"

"Great room. Staff were fantastic. Well run."

"Staff, as almost always in Vietnam is exceptionally friendly and attentive."

"The best "

"Loved this hotel for the location and the amazing staff. The beds were super comfy and the breakfast fantastic. Thrilled with the hotel find."

"The highlight of our stay is Le Club Bar.Let’s start with the afternoon tea. Mr. Thach took excellent care of us. He was incredibly polite, thoughtful and professional. After the perfect afternoon tea, we could hardly wait to come back for evening cocktails. At the evening cocktail hour, we met the lovely Ngoc and the charming Tuan. They were so warm and approachable that we felt like we were with old friends we’d known for years, while remaining impeccably professional at the same time. Ngoc noticed every little need we had and never let our glasses stay empty. The cocktails Tuan made were absolutely stunning. We especially loved how he ingeniously incorporated Vietnamese flavors into the recipes.Together with Mr Thach, they gave us the happiest happy hour. The experience was so wonderful that we simply must return here in the evening for a nightcap or two. The three of them once again made us feel as though we were being looked after in a friend’s home."