The service is so great, the room is clean, and the breakfast is good. The front desk staff will try their best to fulfill the needs of all customers. I think the service is comparable to St.Regis. We got a great experience during the stay.
I stayed 2 nites, the Great hotel, wonderful service, and a very good location. The staff was absolutely lovely! The beds were comfy.
Good service and friendly staff who would always offer help.
Few staffs definitely are stressful, with no smile and no effort to solve any problem. Thanks to F. O. Irene & Messi, made our trip in Hanoi more pleasant.
위치가 매우 좋았다. 웬만한 유명 장소나 식당 카페 등에 걸어서 갈 수 있는 거리였다. 직원들도 모두 친절했고 여행에 도움을 주고자 하는 것이 눈에 보였다
Charging of 50% on Room Rate while requesting the late check out on the last day (check out on 14:00 instead of 12:00), unreaonabe
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