「Hotel staff are all helpful and polite. Location is good, near to most popular spots. Breakfast is great. Say thank you to Kaylie who provides additional help to me when I was feeling sick. Overall I will recommend this hotel when you are travelling to Hanoi.
Also thank for the breakfast box prepared to us on check out day as we needed to catch the early flight 」
「Hotel staff are all helpful and polite. Location is good, near to most popular spots. Breakfast is great. Say thank you to Kaylie who provides additional help to me when I was feeling sick. Overall I will recommend this hotel when you are travelling to Hanoi.
Also thank for the breakfast box prepared to us on check out day as we needed to catch the early flight 」
「The hotel is in centre of old quarter, very crowded and busy traffic. You have to pay attention to the motorbikes and cars around in such narrow street. Night markets and many restaurants are nearby. (But not accessible during weekend nights when roads are blocked for pedestrian zones) The hotel room is smaller than expected, and not soundproof. Anyone passed by / speaking outside will easily wake you up. Yet, I should give credit to the hotel staff especially they are very kind and polite and...
「The hotel is in centre of old quarter, very crowded and busy traffic. You have to pay attention to the motorbikes and cars around in such narrow street. Night markets and many restaurants are nearby. (But not accessible during weekend nights when roads are blocked for pedestrian zones) The hotel room is smaller than expected, and not soundproof. Anyone passed by / speaking outside will easily wake you up. Yet, I should give credit to the hotel staff especially they are very kind and polite and...
「Perfectly located in the heart of the Old Quarter. You can walk to Hoan Kiem Lake, night markets, and local eateries within minutes. Very convenient for travelers.」
「Perfectly located in the heart of the Old Quarter. You can walk to Hoan Kiem Lake, night markets, and local eateries within minutes. Very convenient for travelers.」
「This hotel is located in a relatively peaceful area that is away from the fuss and bust of the old quarters. Spacious and modern rooms.
The staff also went an extra step of preparing a breakfast box for us to go when we needed to head the airport at 6 early morning.」
「This hotel is located in a relatively peaceful area that is away from the fuss and bust of the old quarters. Spacious and modern rooms.
The staff also went an extra step of preparing a breakfast box for us to go when we needed to head the airport at 6 early morning.」
「The hotel staff provided an excellent service experience from start to finish. They introduced the facilities in great detail and also gave us many helpful suggestions about nearby attractions and travel tips, which made our trip much easier and more enjoyable. During check-out, the staff patiently asked for our feedback one by one and sincerely cared about our opinions. Whenever there was a small issue, they immediately offered discounts or other forms of compensation to show their apology....
「The hotel staff provided an excellent service experience from start to finish. They introduced the facilities in great detail and also gave us many helpful suggestions about nearby attractions and travel tips, which made our trip much easier and more enjoyable. During check-out, the staff patiently asked for our feedback one by one and sincerely cared about our opinions. Whenever there was a small issue, they immediately offered discounts or other forms of compensation to show their apology....
"The hotel staff were all very kind and friendly. Even after staying for several days, they still remembered the guests and would greet them proactively. The hotel’s environment, atmosphere, and cleanliness were all excellent. I would definitely consider staying here again in the future. Aside from the hotel’s spa, which I wouldn’t recommend, everything else was a great experience."