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"The place is easy access for shopping, transportation, and good food."

"Super clean and in a central area in shinjuku. The area directly behind the 711 on the property often is dirty and littered with people sleeping in the street. That being said, it still felt very safe"

"Overall my experience was nice, the only complaint i can muster is that i felt one pillow felt a bit too hard for my liking, there was also a loose hanger, i believe for the shoe horn that was loose. In my opinion minor things and didn't ruin my enjoyment of my stay."

"Good location but surroundings area are dirty "

"The level of service is unlike anything else I’ve experienced. There was also a self-service laundry which was really helpful. The Sky Salon services were great. We had two amazing massages. There is also a sky lounge that provides great views of the city and complementary drinks. The hotel is close to Shinjuku station."

"Staff was kind and friendly. The location is great for getting around too."

"Small, clean room in downtown...nice breakfast buffet. 10AM checkout is lame...2000 yen per hour after 10am for "late checkout""

"The staff were efficient and helpful! Amenities are readily available in the lobby as you walk to the elevators going up to the rooms. The hotel is also located above floors of restaurants and a Uniqlo which made dining and shopping convenient. "

"We loved the spa! We used it every day to relax after a busy day exploring Tokyo. The spa facility is a real plus!"