Ilhabela Agua Branca Waterfall Hotels

"Amei"

"I am surprised this place is only 1 star, I would say it's a 3 star really. Being really picky but the telly in the room could of been bigger. I guess what should be included is a mosquito net, the mosquitoes on this island are savage. I had bites on bites. I was bathing in mosquito repellent and still was getting bitten."

"The best customer service , Li the manager and her team was Amazing and make me feel very welcome . The place is very cozy and for sure I will be back. Thank you everyone. "

"Olá! Ficamos no quarto família, as acomodações atenderam nossas necessidades; lugar x localização super recomendável, não temos nada a reclamar, só elogios."

"A atendente da recepção é boa. Mas, os outros funcionarios são péssimos. Uma das mulheres da limpeza –não sabemos o nome, mas é uma magra que se recusa a usar uniforme e veste short de academia para trabalhar – é extremamente mal educada. Ela briga com as outras funcionárias no café da manhã, fala alto, faz fofoca e, quando acabou o nosso papel higiênico, pois não repuseram, ela disse que "acabou, não tem, ninguém comprou" e ao ser questionada por outra funcionária que estava junto ela respondeu...

"Very nice staff, great for people with pets"

"I love this place. The staff is amazing and helpful. A home away from home 🇧🇷"

"Very beautiful place. Perfect for a nice getaway with some peaceful surroundings "

"Adorei o atendimento e acomodação Bem localizado "

"Excelente, super recomendo! "

"Lovely stay, nice and clean room and great location close to the port and bus station. There was a music sound coming out from a bar nearby which didn’t bother us but if you’re very sensitive to noise you might want to reconsider."

"A pousada é ótima, com ótima localização, próximo a balsa, fácil para ir nas praias do norte e sul da ilha, nosso pet foi muito bem recebido, e o preço super acessível para o local."

"we loved the location of de pousada but a part from that it was really bad - a lot of mold in the room and we stayed several days - not once the rooms were cleaned, breakfast was not as described (way less and way more basic, fruits were missing no juices etc.). after day 6 we asked if they could fill up the toilet paper and they just handed my friend a box to fill it up since they don't do it. very disappointed about the place a part from the great location."

"Ótimo atendimento! Café da manhã delicioso! Todos muito solícitos e gentis! A pousada é uma delícia pudemos descansar da vida corrida de SP."