"Position is convenient for train and restaurants. Onsen area was fabulous alternating temperature between the 2 pools each day. All the personal care items you need. Microwave on each floor is handy. There was at least 1 english speaking staff on front counter at all times.
Dinner a little expensive but food was nice."
"Absolutely fantastic. It's beautifully decorated and very clean. The staff were very warm and kind and made my stay very comfortable. My Japanese is very limited, but they took the time to carefully explain things for me at a level I could understand, including the food. If you can get out to Tsunan (and the train there was quite scenic, so do try), I really can't recommend it enough. My only regret is that I didn't stay longer."
"Checkout staff was incredibly kind and helpful. The onsen was welcoming for foreigners and we were informed tattoos were okay too, which was an unexpected surprise. Amenities (including robe for the onsen) were provided and there were vending machines easily accessible as well. Short walk to Yuzawa Station so it was very convenient. Compared to other properties in the area, it was nice to stay in a hotel with a private bathroom for only a slight price increase from hostel-style accommodations. Would recommend!"
"Great location and ski in ski out. Small but comfortable room for family of 4, Onsen is a blessing! It’s a little tired, super busy hotel. Outrageously priced buffet dinner, go elsewhere. Free shuttle makes that easy, but make sure you book all offsite options. "
"Decent sized room for two people, property was nice and quiet while we were there.
You can reserve the large bathtub they have in the basement if you want access to a private bathing experience and their were plenty of public onsen or bathhouses in the surrounding neighbourhoods. "