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“The staffs are friendly and helpful. The hotel is new with beautiful interior design and decoration. On last day the staff support me of calling taxi, also and he even accompany me to the meeting point with taxi driver, prevent me from scamming by random driver with high prices. ”

“Everything was good, but the bathroom and toilet in the room weren't in great shape. The showers didn't work very well at all.”

“Room was cleaned well everyday, the staff were lovely and attentive - they remember everything down to our daily breakfast drinks order. Nothing is ever a problem. The free shuttle to the town is great and always on time. The outdoor pool is massive and refreshing in the hot weather, with an indoor pool if required. Gym was a good size and had a good variety of equipment. Lots of options for food and drink”

“Clean, very good breakfast, good location”

“Wonderful and quaint resort”

“Ants/bees/birds everywhere Staff not helpful just kept saying ok ok what room number and nothing was ever done about any complaint.”

“A lovely stay and everything we needed. Bit of an unpleasant first impression with security guard deciding whether he would let us in - travelling with my 16 year old and had confirmation that he was welcome but that information apparently never reached the gate. Main Property is beautiful but there is large parts of the hotel grounds which seems to be a building site/abandoned. I see now why they offer to drive you to gym/spa/indoor pool area! It was clearly a huge resort in previous……

“只能说完美。。一切都让你有种皇家的感觉”

“One particular evening bar staff was rude and he threw my drink into my cup numerous times, with a terrible attitude. Wost service we have ever received. (Main evening bar, not the piano bar staff who were lovely). Would never return based on how awful that one staff member was.”

“Everything was good besides the bed. There was a sharp piece of metal sticking out from the bed frame and I almost cut my leg open, luckily for me it just tore my jeans. Thank you.”

“酒店環境及員工一流，舒適，超值，唯一酒店門口未必可停車，有時要走一小段路先可進入，酒店裡有樓梯，如行動不方便者就不適合入住，我入住房間可適合4人使用，有2廁所，非常方便”

“Every thing which Amazing, especially the stuffs .”

“Equipment Old. The breakfast can piss you off from the very begining of the day”

“Good service. Good location. Good breakfast. Good stay. ”

“Staff is very friendly nice and clean room”

“The experience el fenn creates is unmatched. From the room to the shared spaces everything is exceptional. The staff is warm and accommodating. This stay made our time in Marrakesh so special.”

“Riad Kaiss not only defines the excellence in boutique hotel, but also makes us to respect the Moroccan's authentic hospitality, thanks to the warmth from all details in services, and the friendliness at each encounter with hotel staff. For all the Riad Kaiss staff who had helped us in any occasion, and who had put his/her efforts to maintain this 5 starts boutique Riad together, they are the symbol of Moroccan pride and hospitality. Thank you Riad Kaiss and Staff Team, you made us to fall……

“The stay was amazing, the staff are incredible, the food was amazing, and the amenities are top notch. It’s a haven within the city, and I would love to go back as soon as I can!”