Albany Albany Visitors Center Hotels

"Everything was fine except for the bedding. All the pillows smelled like body odor bad. I can’t figure out how the cleaner didn’t smell them when changing the bedding. I didn’t use them and their systems were down soo their phone wasn’t working to call the desk. Everything else was fine."

"They charged me twice on two separate for cards for my the stay of 22nd to the 26th. They have still not refunded me. They said its a holding charge but it is not as it is two different charges on two different cards. No one seems to be helping me get the refund. "

"Great "

"Breakfast was good. The hotel can use update in the section we stayed in "

"The staff are friendly and helpful. However, the mattress was old and sagging. The sink was draining extremely slowly. The breakfast consisting of a boiled egg, toast, butter and peanut butter, tea or coffee. But there was no jam. That was a problem for me as I did not was the butter or peanut butter, I am lactose intorelant."

"Manager was rude and a chauvinist. Room was dirty. Was missing coffee maker. Manager put us next to the elevator and the loudest part of the hotel."

"Pool was under construction but no worries, a popl was created when i tried to use the stand up shower that had no lip. Water ended up everywhere and I needed every available towel to soak up the water. I know wet rooms are common in other countries but I imagine they're designed to be more fumctional than this."

"Clean, renovated nice staff"

"There were two employees that obviously hated working the night shift. Otherwise the others were gold!!"