Indoor pool, 2 outdoor pools, open 10:00 AM to 7:00 PM, pool umbrellas
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Reviews of Golden Club Cabanas

3 out of 5
Golden Club Cabanas
R. Tuberária Maj., Conceicao e Cabanas de Tavira, Tavira, Faro

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 109 reviews" "
Rating 8 - Good. 51 out of 109 reviews" "
Rating 6 - Okay. 18 out of 109 reviews" "
Rating 4 - Poor. 4 out of 109 reviews" "
Rating 2 - Terrible. 6 out of 109 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Martin

Travelled with partner
Liked: Cleanliness
This is a complex not hotel and be prepared to accept this. Everything is scattered across , bar, dining, pools etc. The nice part is clearly the beach reached by free boat. The complex is dated, noisy with doors clunking, beds being dragged across tiled floors, in fact cleaning staff do this exceptionally well so no lie in. Off season so maintenance going on adding to noise and inconvenience. 4 night stay was plenty but not a place I’d recommend for any longer.
Stayed 4 nights in Feb 2024
Response from Rita Bravo | Marketing on 26 Feb 2024
Dear Martin,Thank you for sharing your feedback with us. We appreciate your insights and apologize for any inconvenience you experienced during your stay.We understand your observations regarding our complex layout and the scattered amenities. While we strive to provide a unique experience, we regret if this aspect did not meet your expectations. Your feedback regarding the noise and maintenance issues is duly noted, and we will take steps to address them to enhance the overall guest experience.We're glad to hear that you enjoyed the beach access via our free boat service. However, we apologize if other aspects of your stay fell short of your expectations.Your comments are valuable to us as they help us improve. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Warm regards,

10/10 Excellent

Gina

Liked: Cleanliness, property conditions & facilities
It was off season but still had options for where to eat, shop, and to go sightsee. The taxi company they use are good and reasonably priced for when the buses weren't available. The staff were super helpful and helped me make the most of my stay. I really enjoyed it and plan to return there in the future.
Stayed 9 nights in Dec 2023
Response from Rita Bravo | Marketing on 3 Jan 2024
Dear Gina,Thank you for sharing your experience with us. We're delighted to hear that despite being the off-season, you found various dining, shopping, and sightseeing options available. We're glad the taxi service proved useful when buses weren't accessible, providing you with convenience.It's wonderful to know that our staff's assistance contributed to maximizing your stay. Your intention to return in the future is truly appreciated, and we look forward to welcoming you back.If you have any preferences or requests for your next visit, please do not hesitate to let us know. We're excited about the opportunity to host you again.Warm regards,

10/10 Excellent

Ian

Liked: Cleanliness, room comfort
Late Break
We have been here in the past, as it is nice and peaceful this time of the year yet climate still hot and sunny. Entertainment and bar still going strong to end of October. You can walk to the train station & get to town 1euro something or visit other resorts off the same line- boat taxi ( free) to the beach which is first class - Depends what you are looking for - hustle & bustle or peace & quiet- well run large site would be great for the kids if they where not in school 🙂.
Stayed 5 nights in Oct 2023
Response from Eva Reis | Guest Relations on 24 Oct 2023
Dear Guest,Thank you very much for your review and for choosing Golden Club Cabanas.We are delighted to know that you have enjoyed your time with us.We hope to have the opportunity and pleasure of welcoming you back to our hotel.Kind regards,Eva Reis Guest Relations

8/10 Good

Bettina

Travelled with family
Liked: Cleanliness, room comfort
Great place for families with children
Great place for families. Weather in mid October was just beautiful, the outside pool was great for the kids. It was lovely and quiet during the Scottish October break so lots of sun loungers etc - guess it could get a bit crowded during peak season but that's the same everywhere. Hadn't planned on using kids club but the program was so nice that they ended up going a few times. Beach accessible by using a small boat which only takes a few minutes. Maintenance team were super quick and helpful (replaced an entire oven in less than an hour when it stopped working!).
Stayed 10 nights in Oct 2023
Response from Eva Reis | Guest Relations on 19 Oct 2023
Dear Guest,Thank you for sharing your experience with us. Your kind words about our team and service are quite inspiring to us.We are delighted to know that you have enjoyed your time with us.We hope to have the opportunity and pleasure of welcoming you back to our hotel.Kind regards,Eva Reis Guest Relations

2/10 Terrible

ashley

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A lovely waterfront location wasted by this property. Poorly maintained and ill equipped apartment for a long-term stay. Should be taken off-market until physical plant has been updated and thoroughly cleaned. Mandatory wearing of plastic wristband was useful only for boat ride to oceanfront. Indoor hot tub requires bathing cap (didn't know these still exist) and indoor gym costs extra. The entire property is an embarrassment to Portugal.
Response from Eva Reis | Guest Relations on 10 Apr 2023
Dear Guest,Thank you for your feedback.We genuinely apologize for not having met your expectations during your stay and we will make sure to address your concerns with the management team.Best regards,Eva ReisGuest Relations

8/10 Good

Randall

Travelled with family
Liked: Cleanliness, room comfort
TAVIRA
A good value hotel in Tavira..i would stay again
Stayed 2 nights in Apr 2023
Response from Eva Reis | Guest Relations on 5 Apr 2023
Dear Guest, Thank you very much for your kind message. We are delighted to know that you have enjoyed your stay with us.We do hope that we will see you again at Golden Club Cabanas.Kind regards,Eva Reis Guest Relations

8/10 Good

ADELE

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location near the quiet, natural beach, the fishing village and groceries.
Stayed 4 nights in Mar 2023
Response from Eva Reis | Guest Relations on 27 Mar 2023
Dear Guest,Thank you very much for your review and for choosing Golden Club Cabanas.We are thrilled to know that you had a pleasant experience with us.We hope to have the pleasure of welcoming you back, in a near future.Best regards,Eva Reis Guest Relations

4/10 Poor

Lauren

Travelled with family and small children
Disliked: Property conditions & facilities
Nice that they have a washing machine and the private beach is nice. I hesitate to write a negative review, but I feel very tricked by the website in this case. All apartments are smoking rooms and the first room we were given was so heavily filled with years of smoke we could not stay there with our infant and asked to change. We were moved to a nicer room (funny bc at check-in she gave me the option of both rooms initially and I said to please give us the nicer of the two). Furniture, floors, walls are all sparse and very dated/grungy. AC/Heat units did not work the whole time, electricity went out and we had to call and wait to get it restored when all we had on was 1 burner on the stove and the toaster. Posted activities but no staff there to facilitate, and upcharging for balls (10E) when website makes it look included. The purchase of swim caps for indoor pool is completely unnecessary if you know how to maintain the pool.
Response from Ana Azevedo | Guest Relations on 18 Jan 2023
Dear Lauren,Thank you for your comments.We are very sorry that your stay did not match your expectations. We shall carefully analyse the less positive points you mention regarding your stay.We hope that you will allow us to regain your confidence on your next stay with the Golden Club Cabanas.Kind regards,Ana Azevedo Guest Relations

6/10 Okay

Martin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is second visit since 3 years and there have been some updates to room. However in November it is lifeless and listless about place. Equally must be a monstrosity of an all inclusive at height of season. Clean room, towels, sheets. polite staff. Food at breakfast very pathetic for level of hotel. Probably won’t return.
Stayed 4 nights in Nov 2022
Response from Ana Azevedo | Marketing on 5 Dec 2022
Dear Martin, Thank you for your comments. We are very sorry that your stay did not match your expectations.We shall carefully analyse the less positive points you mention regarding your stay.We hope that you will allow us to regain your confidence on your next stay with us. Kind regards,

8/10 Good

David, Wilmington

Liked: Cleanliness, amenities, property conditions & facilities
Very close to the downtown area. Easy walk to the boardwalk and restaurants. I was there in November but the weather was perfect sunny daily. Played golf nearby
Stayed 4 nights in Nov 2022
Response from Ana Azevedo | Guest Relations on 5 Dec 2022
Dear David,Thank you very much for your review.We are delighted that you enjoyed your stay with us.We do hope that we will see you again at the Golden Club Cabanas.Kind regards,Ana Azevedo Guest Relations

10/10 Excellent

John

Stayed 8 nights in Sep 2022
Response from Ana Azevedo | Guest Relations on 30 Sept 2022
Estimado John,Muito obrigada pelo seu feedback relativamente à sua recente estadia no nosso hotel.Foi um prazer recebê-lo e esperamos que nos visite de novo e em breve. Com os nossos melhores cumprimentos, Ana Azevedo Guest Relations

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, room comfort
Pass on this property.
Very tired old property with a pretty 24-hr concierge. Onsite restaurant closed on first night. Managed to space our 2 rooms as far as possible. Can hear people coughing, scraping chairs and talking through poorly sound-proofed walls, floors and ceilings. Good for noisy young Northern European families but otherwise pass. 2 Euros a day for passport safe.
Stayed 2 nights in Nov 2021
Response from Ana Azevedo | Guest Relations on 28 Nov 2021
Dear John, Thank you for your comments. We are very sorry that your stay did not match your expectations. We shall carefully analyse the less positive points you mention regarding your stay. We hope that you will allow us to regain your confidence on your next stay with the Golden Club Cabanas. Kind regards, Ana Azevedo | Guest Relations

8/10 Good

David

Liked: Cleanliness
Stayed 7 nights in Nov 2021
Response from Ana Azevedo | Marketing. on 24 Apr 2022
Estimado David, Muito obrigada pela sua avaliação e comentários. Esperamos poder voltar a recebê-lo novamente e em breve. Com os nossos melhores cumprimentos, Ana Azevedo

10/10 Excellent

John

Liked: Cleanliness, room comfort
Great place, lots to do, perfect setting.
We've been going to Cabanas for 20 years and its our first stay at Golden Club. Fab place. Fantastic location at the west end of tge village looking out over the lagoon to the sea, beautiful. Two great pools and lots more to do, if you want. Our studio was perfect for 2. Little kitchenette were we did breakfast, plenty of room and the view from the balcony perfect, staff helpful and eager to please. Free boat trips to the beach across the lagoon. Perfectly placed for access to Cabanas promenade. We hired bikes, just 10 euros for the day. Thoroughly enjoyed the stay and would go back to Golden club. Great parking too Bem obrigado.
Stayed 8 nights in Sep 2021
Response from Ana Azevedo | Marketing on 27 Sept 2021
Dear John, Thank you for your review. We are delighted that you enjoyed your stay with us. We are also glad that you enjoyed our the room view, breakfast and aother services. Hope that we will see you again at the Golden Club Cabanas. Kind Regards, Ana Azevedo | Marketing

8/10 Good

Pedro Miguel Sampaio

Travelled with family
Liked: Cleanliness, room comfort
Nice get away
A nice place, clean and friendly staff!
Stayed 2 nights in Mar 2021
Response from Ana Azevedo | Marketing on 16 Apr 2021
Dear Pedro, Thank you for your review. We are delighted that you enjoyed your stay with us. We do hope that we will see you again at the Golden Club Cabanas. Kind Regards,

8/10 Good

Francesco, Monza

Travelled with partner
Liked: Cleanliness
Nice place and good prices on low season. Our apt had 2 bedrooms and it was comfortable even though it looked a bit "old". Outdoor pool was nice as well as the kids area. We got a little confused trying the indoor pool because they did not provide us any towel to dry up and it was not allowed to take towels from the room.
Stayed 2 nights in Mar 2020
Response from Ana Azevedo | Marketing Team on 19 Mar 2020
Dear Francesco, Thank you so much for your kind message and for your visit to Golden Club Cabanas. Please accept our appologies for any inconvenience with indoorpool. We already took note about all your comments and they will be sent to the responsible departments. We hope to have the opportunity and pleasure to welcome you back in our hotel. Kind regards, Ana Azevedo | Marketing Team

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
An average Portuguese hotel off season in December where no great interest shown by staff , no helpful information, no suggestions, a restaurant under refurbishment and told go straight out the door and walk to External restaurants. The facilities off season limited to bar , swimming Indoor pool & gym (used pool nice but can’t hold huge no’s ) small sauna & steam room. It is set up for summer all inclusive where entertainment & outdoor facilities come to life. There is a free boat service to island where you a beautiful long sandy beach and Is beautiful. You are a distance from Tavira worth a visit , can reach from local train station which is about mile & half to walk to. Explore Cabanas & back streets , little local dining places & bars offer good value for food & drinks it doesn’t all have to be down the front & walk way. Acid test would I return probably not although Cabanas de Tavira is a pretty place.
Stayed 7 nights in Dec 2019
Response from Marta Mestre on 16 Jan 2020
Dear Guest, Thank you for your review and visit. Your opinion is an important tool that help us to continue our constant pursuit of service improvement. Our restaurant is currently closed for refurbishment and will reopen in february with improved conditions for our guests. We regret that our services have not overcome all your expectations. We already took note about all your comments and hope to have the opportunity to welcome you back to our hotel in the future. Kind regards, Marta Mestre | Marketing Assistant

6/10 Okay

Michal

Travelled with family
Liked: Staff & service, property conditions & facilities
Ok resort
The resort was ok. There’s no internet - limit access is located in a lobby. Pool is great!
Stayed 2 nights in Oct 2019
Response from Marta Mestre on 16 Jan 2020
Dear Michal, We would like to thank you for your comments. Your opinion is an important tool that help us to continue our constant pursuit of service improvement and continue trying to exceed our guest’s expectations. We hope to welcome you back in a near future at our resort. Kind Regards, Marta Mestre | Marketing Assistant

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the beach. Friendly, unobtrusive staff. Great swimming pools, fun aquarobics
Stayed 7 nights in Aug 2019
Response from Marta Mestre on 22 Aug 2019
Dear Guest, Thank you very much for your review. We are delighted that you enjoyed your stay with us and that you found our location and swimming pools great, and our staff friendly. We hope to see you again at Golden Club Cabanas in the near future! Kind Regards, The Golden Club Cabanas Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019
Response from Marta Mestre on 22 Aug 2019
Estimado Cliente, Muito obrigado pelo seu feedback. Foi um prazer recebê-lo e esperamos que nos visite de novo e em breve! Com os melhores cumprimentos, A Equipa do Golden Club Cabanas

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location for a family holiday.
Great location for a family holiday. The hotel offers a great variety of entertainment for kids and adults. The room we stayed in was quite dated but very clean. The hotel staff were very friendly and accommodating, even during busy times.
Stayed 1 night in Jun 2019
Response from Marta Mestre on 4 Jul 2019
Dear Guest, Thank you so much for your message and for your visit to Golden Club Cabanas. We are delighted that you have enjoyed your time with us. We hope to have the opportunity and pleasure to welcome you back in our hotel. Kind regards, Marta Mestre | Marketing Assistant

6/10 Okay

Stacey

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2019
Response from Ana Azevedo | Relações Publicas on 11 Jun 2019
Estimada Daniela, agradecemos o seu tempo e partilhar a sua opinião. Esperamos poder recebê-la numa próxima visita ao Algarve. Com os nossos melhores cumprimentos, Ana Azevedo | Relações Publicas.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, but beach with no support facilities
Stayed 4 nights in May 2019
Response from Ana Azevedo | Public Relations on 29 May 2019
Dear Guest, thank you for your review. We are delighted that you enjoyed your stay with us. We do hope that we will see you again at Golden Club Cabanas. Kind Regards | Ana Azevedo | Public Relations

6/10 Okay

Verified traveller

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
No cleaning service provided no towel change and no bedding change even had to ask for toilet roll. Supposed to have been done twice during our stay. The apartment was really nice
Stayed 5 nights in May 2019
Response from Ana Azevedo | Public Relations. on 29 May 2019
Dear Guest, thank you so much for your feedback and visit. We took a note about the cleaning. toilet room and towel, we will send all information to responsible department. It was a pleasure to have you with us and hope to welcome you back in a near future at the Golden Club Cabanas. Kind regards, Ana Azevedo | Public Relations.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in May 2019
Response from Relações Públicas on 24 May 2019
Estimado hóspede, Agradecemos o seu tempo em publicar a sua opinião. Esperamos poder recebê-lo novamente e em breve no Golden Club Cabanas. Com os nossos melhores cumprimentos, Ana Azevedo | Relações Públicas.

10/10 Excellent

NICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC
FANTASTIC RESORT IN A FANTASTIC LOCATION, WITH FANTASTIC HELPFULL STAFF JUST FANTASTIC!
Stayed 3 nights in May 2019
Response from Ana Azevedo on 10 May 2019
Dear Nick, we thank you very much for your kind message and visit. We are delighted that you have enjoyed time at Golden Club Cabanas. We hope to welcome you back in a near future at the Golden Club Cabanas. Kind Regards, Ana Azevedo | Public Relations.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Ana Azevedo on 3 May 2019
Estimado hóspede, agradecemos o seu tempo e partilhar a sua opinião. Esperamos poder recebê-lo numa próxima visita ao Algarve. Com os nossos melhores cumprimentos, Ana Azevedo | Relações Públicas.

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Ana Azevedo on 3 May 2019
Estimado Hóspede, agradecemos o seu tempo e partilhar a sua opinião. Esperamos poder recebê-lo numa próxima visita ao Algarve. Com os nossos melhores cumprimentos, Ana Azevedo | Relações Públicas.

8/10 Good

nicolae

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2019
Response from Ana Azevedo on 17 Apr 2019
Estimado Nicolae, Agradecemos su tiempo y dedicación en compartir su pontuación. Esperamos verlo de nuevo y pronto. Con los mejores saludos, Ana Azevedo Relaciones Publicas

8/10 Good

Raúl

Liked: Amenities
Lo mejor el trato del personal
Stayed 2 nights in Feb 2024
Response from Rita Bravo | Marketing on 5 Mar 2024
Caro Raúl,Muchas gracias por su comentario. Nos complace saber que nuestro personal pudo proporcionarle un excelente servicio. En nuestro establecimiento nos esforzamos por ofrecer una atención amable y profesional a todos nuestros clientes. Esperamos poder recibirle nuevamente en el futuro. ¡Gracias por elegirnos!Con un cordial saludo,

8/10 Good

Peter De

Travelled with family
Liked: Amenities, property conditions & facilities
Prima appartement, goed en behulpzaam personeel, heerlijk ontbijtbuffet en veel ontspanning op loopafstand.
Stayed 3 nights in Feb 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Ernest

Liked: Cleanliness
Hôtel club
Hôtel club avec piscines, spectacles, activités pour enfants etc. et proche de la plage (en bateau navette). Chambre pratique avec kitchenette, balcon, machine à laver, wifi efficace mais literie plutôt à renouveler. Petit déjeuner correct, peu varié. Hôtel un peu à l’écart et assez loin des commerces, un vélo / une voiture est pratique. La gare est à 1.5km environ. Tavira, vill très agréable, est à environ 15 minutes en voiture
Stayed 4 nights in Oct 2023
Response from Eva Reis | Guest Relations on 19 Oct 2023
Cher Client,Merci beaucoup de vos commentaires. Nous sommes ravis de savoir que vous avez apprécié votre temps avec nous.Nous espérons pouvoir vous accueillir a nouveau prochainement au Golden Club Cabanas. Cordialement, Eva ReisGuest Relations

8/10 Good

Verónica

Travelled with family
Liked: Cleanliness
Familienfreundliches Hotel
Im grossen und ganzen war das Hotel/ Appartement gut, sauber, alles war zu Fuss zugänglich, zentral. Das Personal war sehr freundlich und es gab sehr viele aktivitäten. Negativ ist das sie keine eigenen Parkplätze haben, man riskiert kein Parkplatz zu finden und an der Strasse parkieren zu müssen. Die Parkplätze sind öffentlich und gratis. Die Zimmer könnten eine Renovierung vertragen. Eine Waschmaschine im Zimmer fehlt oder sonst ein Waschsalon im Hotel.
Stayed 5 nights in Jul 2023
Response from Eva Reis | Guest Relations on 5 Aug 2023
Dear Guest, Thank you very much for your review and your visit to Golden Club Cabanas.We are delighted to know that you have enjoyed your stay with us.We will consider your comments and do everything within our reach to improve our processes.We hope to have the opportunity and pleasure of welcoming you back to our hotel.Kind regards,Eva Reis Guest Relations

10/10 Excellent

Paula T

Travelled with family
Liked: Cleanliness, room comfort
Ponto a corrigir.
Gestão difícil com a ligação dos electrodomésticos à energia elétrica. Tinha uma só tomada para o microondas e esta também servia a cafeteira. À parte disto, tudo o resto foi excelente, atendimento e instalação. Certamente vou voltar.
Stayed 7 nights in Jun 2023
Response from Eva Reis | Guest Relations on 4 Jul 2023
Estimada Hóspede,Antes de mais, gostaríamos de agradecer o tempo dispensado para partilhar o seu feedback.É com grande satisfação que entendemos que teve connosco uma excelente experiência, devido ao nosso atendimento e instalações.Tomámos nota do comentário menos positivo que mencionou e iremos reencaminhá-lo para a nossa Direção Operacional.Esperamos ter o prazer de a voltar a receber num futuro próximo!Com os melhores cumprimentos,Eva Reis Guest Relations

2/10 Terrible

Thomas

Stayed 2 nights in Jun 2023

6/10 Okay

Hans-Erik

Stayed 2 nights in May 2023
Response from Eva Reis | Guest Relations on 1 Jun 2023
Dear Guest,Thank you for your visit and feedback. We hope to have the pleasure of welcoming you back, in a near future.Kind regards,Eva Reis Guest Relations

8/10 Good

Aude

Stayed 2 nights in May 2023
Response from Eva Reis | Guest Relations on 8 May 2023
Chere Cliente, Merci de partager votre opinion.Dans l’attente du plaisir de vous accueillir de nouveau très bientôt dans notre hôtel.Cordialement, Eva ReisGuest Relations

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, room comfort
Excelente
Maravilloso hotel, el personal es muy atento, las instalaciones exteriores son de hotel de 5 estrellas. X poner una pega, los apartamentos son un poco antiguos, xo estaba limpisimo y las camas muy comodas, no se puede pedir mas!
Stayed 2 nights in Apr 2023
Response from Eva Reis | Guest Relations on 3 May 2023
Estimada Huésped, Fue un placer tenerle con nosotros y que haya dedicado parte de su tiempo para compartir su experiencia.Esperamos tener la suerte de volver a atenderles en el futuro.Un cordial saludo,Eva ReisGuest Relations

10/10 Excellent

Rui

Travelled with family
Liked: Cleanliness, room comfort
Refeições pouco variada mas de excelente confecção
Apartamento em boas condições, boa relação preço /qualidade, limpeza boa, piscina exterior com água muito limpa e com cadeiras para todas as pessoas. Serviço de refeições com uma variedade limitada, mas de uma confecção excelente e nunca faltou. Funcionários muito atenciosos e eficientes.
Stayed 4 nights in Apr 2023
Response from Eva Reis | Guest Relations on 12 Apr 2023
Estimado Hóspede,Muito obrigado pelo seu excelente feedback. Ficamos muito felizes por saber que desfrutou das suas férias connosco.Foi um prazer recebê-lo e esperamos que nos visite de novo e em breve. Com os nossos melhores cumprimentos, Eva Reis Guest Relations

8/10 Good

Pieternella Cornelia

Travelled with partner
Liked: Cleanliness, amenities
De tuin en het zwembad zien er prima uit. De kamer zelf is minder goed onderhouden met name de badkamer. Er kwam bruin water uit de kraan, hier is melding van gedaan maar niet verholpen. Het is er heel gehorig, je hoort vooral de stoelen over de vloeren schuiven, wc's doortrekken enz.
Stayed 7 nights in Mar 2023
Response from Eva Reis | Guest Relations on 10 Mar 2023
Dear Guest, We would like to thank you for your comments. Your opinion is an important tool that helps us in our constant pursuit of service improvement and to continue trying to exceed our guests’ expectations.We hope to have the pleasure of welcoming you back in a near future.Kind Regards,Eva Reis Guest Relations

6/10 Okay

Verified traveller

Travelled with family
Stayed 3 nights in Feb 2023

6/10 Okay

Jaoued

Travelled with partner
Disliked: Amenities
Chauffage compliqué, ménage limité, eau chaude limité (pas possible de faire 1 bain 1 douche) Mais endroit calme, personnel accueillant et souriant
Stayed 7 nights in Jan 2023
Response from Ana Azevedo | Guest Relations on 3 Feb 2023
Chèr Cliente,Nous vous remercions pour ce commentaire.Dans l’attente du plaisir de vous accueillir de nouveau très bientôt dans notre hôtel Cordialement

6/10 Okay

Petula Maria

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The facilities of this accommodation were pretty good. I choose this accommodation also for the modern interiors of the rooms, light and bright colors. Unfortunately, the interior turned out to be in a brown outdated style. That was disappointing. Also the beach (which you access per boat) did not have any facilities nearby and they are closed in October. Staff was really friendly and the area is great.
Response from Ana Azevedo | Guest Relations on 15 Nov 2022
Dear Petula,Thank you for your review and visit. We regret that our services and facilities have not overcome all your expectations. We already took note about all your comments.Kind regards.Ana Azevedo Guest Relations

8/10 Good

JOSE

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2022
Response from Ana Azevedo | Marketing on 15 Nov 2022
Estimado Jose,Muito obrigado pelo seu feedback relativamente à sua recente estadia no nosso hotel. Ficamos muito felizes por saber que desfrutou das suas férias connosco.Foi um prazer recebê-lo e esperamos que nos visite de novo e em breve. Com os nossos melhores cumprimentos, Ana Azevedo Marketing

8/10 Good

Carina

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Positivt: Rymlig lägenhet med 2 badrum. Härlig balkong med utsikt mot trädgård och hav. Gick att nyttjas oavsett väder tack vare tak. Närhet till stranden och till mysigt samhälle med strandpromenaden och flera restauranger. Trevlig personal. Nackdelar: Saknade köksutrustning tex kaffebryggare, skärbräda, större koppar. Saknade daglig städning, behövs inte bytas sängkläder dagligen men städa golven och byta handdukar. Fick endast 1 städning på 5 nätter. Saknade kärl till sop sortering. Hoppas verkligen soporna sorterades senare av städpersonalen.
Stayed 5 nights in Oct 2022
Response from Ana Azevedo | Guest Relations on 15 Nov 2022
Dear Carina, We would like to thank you for your comments. Your opinion is an important tool that help us to continue our constant pursuit of service improvement and continue trying to exceed our guest’s expectations. We hope to have the pleasure of welcoming you back, in a near future.Kind Regards,Ana Azevedo Guest Relations

4/10 Poor

noeli

Stayed 3 nights in Sep 2022
Response from Ana Azevedo | Guest Relations on 30 Sept 2022
Estimada Noeli,Muito obrigada pelo seu feedback relativamente à sua recente estadia no nosso hotel.Foi um prazer recebê-la e esperamos que nos visite de novo e em breve. Com os nossos melhores cumprimentos, Ana Azevedo Guest Relations

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Très gros complexe de tourisme de masse
Un tres gros complexe Si vous chercher un appartement spacieux avec climatisation allez y. Si vous cherchez un logement cosy mais pas une usine n'y allez pas. Stationnement tres tres difficile. Piscines bordées. Acces plage par bateau comptez dix minutes jusqu'au bateau qui prend deuw minutes et ensuite encore de la marche jusqu'a la plage. Cet établissement ne nous correspond pas du tout.
Stayed 3 nights in Aug 2022
Response from Ana Azevedo | Marketing on 26 Aug 2022
Cher Client,Nous vous remercions de vos commentaires. Vos suggestions sont importantes. Cordialement,Ana Azevedo Guest Relations

8/10 Good

Rogério

Travelled with family
Liked: Room comfort
Stayed 6 nights in Jul 2022
Response from Ana Azevedo | Marketing on 28 Jul 2022
Estimado Rogério, Muito obrigada pela sua visita e feedback. Esperamos poder voltar a recebê-lo novamente e em breve. Com os nossos melhores cumprimentos, Ana Azevedo | Marketing.

8/10 Good

Claudio

Stayed 2 nights in Jun 2022
Response from Ana Azevedo | Marketing on 28 Jun 2022
Estimado Cláudio, Muito obrigada pelo seu excelente feedback relativamente à sua recente estadia no nosso hotel. Ficamos muito felizes por saber que desfrutou das suas férias connosco. Foi um prazer recebê-lo e esperamos que nos visite de novo e em breve. Com os nossos melhores cumprimentos, Ana Azevedo | Marketing