普拉亚格拉杰阿拉哈巴德高等法院附近酒店

“Cut above ”

“Room was spotless; staff were very courteous ”

“Good staff and nice location ”

“excellent location but poor services in hotel. Restaurant staff and quality of the food is the worst.”

“People”

“Rohit and staff did an excellent job during our stay for Kumbh.. they even served hot dinner on the night that we were late coming back to the hotel after sightseeing at the Mela.”

“Highly recommend everyone to stay here”

“Very nice and clean, nice bathroom, very friendly staff, good food in restaurant. Helped us hire a taxi for further travel. Overall nice place! ”

“I stayed in hotel for two days”

“Phenomenal Palace hotel! Beautiful rooms. Incredibly kind & helpful staff. Particularly Urvi Pawer who went way beyond for my friend and I.|Outstanding experience all round!|So many fabulous staff, The grounds & restaurants were amazing along with beautiful shopping!”

“Hotels.com charged me 160 dollars and it was a let down compared to that price point.”

“Faced No issues even during times of COVID. Yes some facilities are unavailable as a measure of precautions (like food, newspaper, etc.). But the room was clean, the staff was readily available on call. Thanks a lot. ”

“Great location and property ”

“Average ”

“I didn’t dislike the property relative to the location. I did have to ask for a towel and toilet paper. It didn’t look like the picture, but I had a comfortable stay”

“ They do not have enough mineral water for drinking and despite of paying they are not stocking. They told me shop will open at 7 AM for mineral water and he would get it but when I came back at 7, he told me the shop is right opposite to hotel and I can buy water from them. These people were sleeping on couches in front desk where customers and their guests sit during day time. They just care for their comfort and not customer’s . I think better idea is to include price of drinking water per……

“Very bad service, I had to wait 2 hrs after reaching hotel before getting the room. Also, I booked the higher category room but didn't get the same. There was no bath tub in my room. But it was mentioned in booking ”

“Overall good”

“First thing evening manager said we do not have reservation and later after we showed him reservation details he said we have reservation for one room and later said we have 2 room reservation but gave one room. Next day morning 8 AM he gave 2nd room and we checked out at 10 AM. Hotel charged us for 2 rooms and they provided only one room and no refund. Manager behavior was rude and do not have accountability. Manager said we can cancel the reservation for one room but we did not find option……