Breakfast, lunch, dinner served; British cuisine
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Reviews of The Joiners Arms

5 out of 5
The Joiners Arms
Newton by the Sea, Northumberland, Chathill, Alnwick, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 54 out of 82 reviews" "
Rating 8 - Good. 20 out of 82 reviews" "
Rating 6 - Okay. 3 out of 82 reviews" "
Rating 4 - Poor. 3 out of 82 reviews" "
Rating 2 - Terrible. 2 out of 82 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Gail

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pub was great, food was excellent. Staff were very helpful and friendly. Our room, Senna Cove was very comfortable, shower fantastic and bed really comfy. The photo on the website is possibly a wee bit out of date. Pub really welcomes dogs, ours was very well catered for and loved his sausages for breakfast. Pub would benefit from having a bin for used poo bags. There are none around. Overall a great experience and we would definitely return
Stayed 2 nights in Apr 2024

10/10 Excellent

Eve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Joiners Arms, the staff were so accommodating and the whole place has a general feeling of warmth and cosiness. Our dog stayed as well and the additional welcome pack for the dog was a lovely touch, he devoured the camomile treats which was very much needed due to his excitement staying there. We will definitely be back. Thank you to all the staff.
Stayed 1 night in Mar 2024
Response from The Joiners Arms on 18 Mar 2024
Hi Eve,Thank you so much for your feedback, we love to hear how our guests have enjoyed their stay. It is very much appreciated for the time taken to let us know how we did.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
This was our third visit and the Joiners Arms never fails to please in all areas of the business: Accommodation, cleanliness, restaurant, bar. Close proximity to the beach Looking forward to our next visit!
Stayed 1 night in Jan 2024
Response from The Joiners Arms on 1 Feb 2024
Hi Christine,Thank you so much for your feedback, we love to hear how our guests have enjoyed their stay. It is very much appreciated for the time taken to let us know how we did.We look forward to welcoming you back again in the future!Warmest Wishes

6/10 Okay

Verified traveller

Disliked: Room comfort
The Aln
I have emailed the Joiners Arms with our feedback and have had no response. The check-in experience was very stressful and the room was small and needed some TLC - see photos. We were uncomfortable, didn't sleep well and had to pay an unexpected deposit of £50 to "open a tab" which was then never used and took 5 days to be refunded. The room could be improved greatly with a bit of a refurb, some new lighting and some storage/shelves to put belongings, however it does have luxury touches such as a Nespresso machine. It may have been 5 star when it was first finished but is certainly not now. We had a good experience in the pub at both breakfast and dinner - food and service were both good, however overall we were disappointed with our stay.
Stayed 1 night in Jan 2024

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and food especially the breakfast, only complaint was no hot water in room for hours , room was freezing cold when we came back from dinner we mention it and they said thet would check the boiler. Then the heat came on full blast late at night and was very hot. Wish we could have controlled water and radiator temperature. TV was constantly out of signal so couldn’t watch anything. This didnt spoil our stay but was a little annoying. There was also music and noise till 11pm but thats to be expected when it's a room above a bar. Staff were really pleasant and helpful.
Stayed 1 night in Jan 2024
Response from The Joiners Arms on 10 Jan 2024
Hi Louise,Thank you so much for your feedback, we take on board all comments to help us improve our offering and most importantly our guest satisfaction. We thank you for your time in sending your review and if we can assist in any way, please let us know.

2/10 Terrible

Tracy

Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from The Joiners Arms on 10 Jan 2024
Hi Tracy,Thank you for taking the time to review us. If you would like to discuss any issues you has with your stay, please feel free to reach out to us as we would hate for any guest to leave us on a bad note.

8/10 Good

Nicole

Stayed 1 night in Dec 2023
Response from The Joiners Arms on 2 Jan 2024
Hi Nicole,Thank you so much for your review.We hope you will return in the future.Warmest Wishes

10/10 Excellent

Duncan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms and delicious breakfast
Fantastic stay. Everything was perfect from the friendly welcome, the beautiful room and delicious breakfast. We are already looking for an excuse to stay again. Highly recommend.
Stayed 1 night in Dec 2023
Response from The Joiners Arms on 28 Dec 2023
Hi Duncan,Thank you so much for your feedback, we love to hear how our guests have enjoyed their stay. It is very much appreciated for the time taken to let us know how we did.We look forward to seeing you again in the future!Warmest Wishes

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our time here, the room was very nice and cosy, catering is really good with breakfast included and the staff are helpful. In winter it may be difficult tomget around if you dont drive though as public transport is extremely limited and there isnt too much in the area.
Stayed 2 nights in Dec 2023
Response from The Joiners Arms on 13 Dec 2023
Hi Ryan,Thank you so much for your feedback, we love to hear how our guests have enjoyed their stay. It is very much appreciated for the time taken to let us know how we did.Warmest Wishes

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Wilson’s
Great place, food 10 out of 10. Very welcoming Staff.
Stayed 1 night in Dec 2023
Response from The Joiners Arms on 11 Dec 2023
Hi The Wilsons,Thank you so much for your feedback, we love to hear how our guests have enjoyed their stay. It is very much appreciated for the time taken to let us know how we did.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Teegan, The Joiners Arms on 13 Nov 2023
Thank you for your review, we hope that we will see you again!

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service
The food and service at the Joiners was excellent. The staff were very friendly and very helpful. The accommodation was warm and very clean. The lack of parking was not good and having to park further up the road was a pain especially with suitcases to unload and not good for a woman on her own in the dark. We found our room very dark especially if trying to apply make up and dry my hair. More lighting was needed above mirrors. Also there were no drawers to put clothes in so we had to leave them in our suitcases and no surface in the bathroom for toiletries. Otherwise we enjoyed our stay but would choose another room next time.
Stayed 2 nights in Oct 2023
Response from The Joiner Arms on 30 Oct 2023
Thank you for your feedback Kind RegardsThe Joiners Arms

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2023
Response from Teegan, The Joiners Arms on 13 Nov 2023
Thank you for your review, we hope we will see you again soon!

10/10 Excellent

Alavya

Stayed 1 night in Oct 2023
Response from The Joiner Arms on 30 Oct 2023
Thank you for your feedback Kind RegardsThe Joiners Arms

8/10 Good

ARNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The Joiner Arms on 30 Oct 2023
Thank you for your feedback Kind RegardsThe Joiners Arms

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Northumberland coast stay
Very relaxed stay with great food and lovely room
Stayed 2 nights in Oct 2023
Response from The Joiner Arms on 30 Oct 2023
Thank you for your feedback Kind RegardsThe Joiners Arms

10/10 Excellent

Laura

Stayed 1 night in Oct 2023
Response from The Joiner Arms on 30 Oct 2023
Thank you for your feedback Kind RegardsThe Joiners Arms

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms with friendly and helpful staff. Good breakfasts as well.
Stayed 3 nights in Sep 2023
Response from The Joiner Arms on 30 Oct 2023
Thank you for your feedback Kind RegardsThe Joiners Arms

8/10 Good

Sue

Stayed 1 night in Sep 2023
Response from The Joiner Arms on 30 Oct 2023
Thank you for your feedback Kind RegardsThe Joiners Arms

8/10 Good

Kadia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely rooms, good food, peaceful area and the staff were wonderful.
Stayed 1 night in Sep 2023
Response from The Joiner Arms on 30 Oct 2023
Thank you for your feedback Kind RegardsThe Joiners Arms

10/10 Excellent

Caroline

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Paul

Stayed 1 night in Jul 2023

10/10 Excellent

ALEC

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place, staff nice and friendly. Evening meal not the greatest however restaurant was very busy so maybe it was my palette. Thanks to staff for fitting us in at last minute. Would def recommend staying at the Joiners. Lovely nearby coast and easy free parking at hotel. Thank you.
Stayed 1 night in Jun 2023

8/10 Good

Edwin

Stayed 3 nights in Jun 2023

10/10 Excellent

Terry

Stayed 1 night in Jun 2023

4/10 Poor

tony

the stay was at best average, we had been recommended by friends, who had stayed there several times. we were kept up all night by a dog barking in a adjacent room, dogs were also in the dining area the food was only average, despite it being advertised as a gastropub
Stayed 1 night in May 2023

8/10 Good

Jane

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2023

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed Sunday/Monday - excellent welcome and room. Had an evening meal and breakfast. The food choice is very good and the quality of the food served was excellent. The staff are really friendly and professional and could not do enough to help you. In terms of access to some of Northumberland's best coastline you cannot have a better location. Everything and more than we hoped for.
Stayed 1 night in Feb 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

SELINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Initially great but mouldy blind and no hot water.
This is advertised as 5 star rooms, we had no hot water and the bathroom blind was mouldy. This really let the place down. Check out felt rushed but it wasn't the fault of the waiter trying to deal with breakfast for guests and guests checking out. We did complain about the water to the nighttime manager who said she will boost the boiler, but this didn't work. Therefore we couldn't fully utilise the expensive room to its full potential. We feel we have wasted money here.
Stayed 1 night in Nov 2022

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyable stay
Excellent stay, particularly impressed by friendly staff and the dining.
Stayed 1 night in Oct 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect proposal.
Perfect and well worth a visit. All staff are very helpful and will accommodate as much as possible. I would recommend this place to anyone. Perfect for us to relax in and she said YES.
Stayed 1 night in Sep 2022

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
A nice stay with a plush room but not 5*
A pleasant stay in a very nice room, but the service and various aspects of the stay did not meet the 5* quality advertised. While the staff made an effort to deliver good service, they appeared understaffed which impacted service quality. While the room and breakfast were very nice, they were not 5* quality
Stayed 1 night in Jun 2022

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Amanda

Stayed 1 night in Feb 2022

10/10 Excellent

jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomended
Loved it! Perfect for a romantic night away . Friendly staff, lovely food , superb location.
Stayed 1 night in Jan 2022

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem in Northumberland
Lovely place and staff. Only downside was range of food and parking a walk away with no lights down a small country road. Lovely room
Stayed 1 night in Dec 2021

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful stay
The worst place ever stayed so noisy room cold and parking too far away.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, lovely food amazing room
Stayed 2 nights in Oct 2020

4/10 Poor

Neal

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
going Again
Great place, great service and staff did a fantastic job on the first day of lockdown opening.
Stayed 1 night in Jul 2020

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic place to stay
What a beautiful place to stay. Room was amazing, food fabulous, staff very friendly and helpful. Will definitely be back.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property lovely brick features very nice abd not the normal everyday hotel and
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DCP Jenny’s wedding
Quirky and delightful Exceptional staff. Good food especially breakfast. Very tough ribeye steak however. Will come again & bring friends
Stayed 1 night in Nov 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019