Best Western Alsace hotels

"Great location! Staff, cleanliness and amenities could use improvement. A bit run down with lighting, upkeep and basic offerings needing care (mattresses, light fixtures, bathrooms). The staff was non-existent and unapproachable at times, even for basic questions. It’s a great budget option, but do manage your expectations!"

"Friendly staff and very helpful, love the location as very easy when you are travelling by train and lots of restaurants around and walking distance to tourists areas"

"Great"

"Staff was friendly. The air conditioning did not work so the room was a bit stuffy. The little fridge also did not get cold."

"Thank you"

"Great location very close to the train station and city centre! The hotel was clean and felt safe, and there is self-serve laundry available at a partner hotel about one block away. "

"Great location"

"We had a wonderful stay at Hôtel Athena Spa and would happily return. The availability of on-site parking made everything very easy, especially traveling with kids. The breakfast offered a great variety with plenty of options for everyone, and the pool was a highlight—perfect for both children and adults. Most importantly, the staff were incredibly friendly and accommodating; when the family suite was unavailable, they quickly found a perfect alternative for us. Highly recommend for a comfortable and family-friendly stay."

"Overall a good stay. Towel heater didn’t work and thermostat felt the same temp when adjusted over a few hours. Sauna was ok just weird layout, Very secure in and out for the building as there are less desirables outside (proximity to the train station). Breakfast buffet is not worth €20"