Delhi Ambience Mall Hotels

"This was one of the worst hotel experiences I’ve had, mainly due to extremely poor service and unprofessional staff. The check-in process was unnecessarily delayed and frustrating. The staff seemed confused and lacked basic knowledge of the procedure, which caused avoidable delays. Instead of a smooth and welcoming start, it turned into a stressful experience. The check-out process was no better. Again, the staff appeared untrained and unable to handle even routine procedures efficiently. It felt like there was no proper system in place, and guests are left to deal with the consequences of poor management and lack of training. Overall, the service standards are far below expectations. A hotel should ensure that its staff is well-trained to handle basic operations like check-in and check-out, but that is clearly missing here."

"nice"

"The breakfast was great."

"First they could not find my reservation. But then suddenly discovered it. Except that event everything else was smooth."

"Tried to check in, but reception advised that they did not have our Expedia booking and the hotel was full, despite the fact that we had already paid and booking showing as confirmed. The reception staff found us a room at a nearby hotel where we paid again in full for another room. Awaiting refund from hotel / Expedia."

"Convenient location, helpful staff"

"This is my third time of staying in Hotel HolidayIn. Bhim my favorite hotel."

"Not a good place for family. Staff not helpful even after multiple calls to get assistance in room."

"Booked a short stay between 4-10pm while waiting for a flight, room was clean, comfortable, and great value"