Nippon Travel Agency Arai-machi hotels

"Joetsu is such a beautiful city very rarely visited by foreigners. Go take a walk around the Takada Castle grounds and see all the variety of Giant Lotus flowers. See the amazing art at the museums. Also learn about Samurai history with Kenshin Uesugi!"

"Come here for the best experience. So cozy. Small mountain town. It’s not the four seasons, it’s much better. Family owned. Lowkey. Come and enjoy yourself. "

"Excellent facility, even more excellent staff!"

"I appreciated the assistance that the staff provided us at every opportunity."

"This was a unique stay in an extraordinarily beautiful location. Breakfast was great but the evening options for food was a bit limited."

"what an incredible stay! The staff was super helpful, friendly, professional, respectful, and kind! The room was great and exceeded our expectations in every way. Everything was clean and well-maintained. We will definitely be staying here when we come back!"

"Great accommodation and service"

"Nice hotel. Service was helpful but not always polite. Most people where great though. Dinner is over priced and not the greatest. Rooms where nice and clean and a good mix of traditional and modern."

"We booked three reservations. Their cancellation policy is great and it allows us flexibility in our trip. We travelled from Sapporo and were not sure to arrive on the first day of our reservation. So the one day reservation plus a three day was perfect. Great Japanese breakfast. Book larger rooms if you have luggage. Staff very amazing and helpful."