Trier SWT-Arena Hotels

"Great customer service and close proximity to the main attractions in Trier. "

"Staff was friendly and helpful. Check in and check out was as easy as it gets. Parking was great. Breakfast was very good with no cooked options. Some mold in the shower. My only problem was we didn't realize that we had to request room service on line so we had to ask for clean towels because we missed the opportunity to have cleaning service. "

"Great location and very helpful staff. Nice breakfast "

"Clean room"

"Great room with Lots of space. Beds are a bit hard but fairly comfortable. The WiFi was a bit slow but functional. Two good restaurants in the courtyard. If you forgo room service you receive a free bottle of water for each day no service was provided. "

"Very nice hotel, room was lovely and specious and clean and the staff very friendly which made the stay enjoyable. "

"Room was very large and comfortable for European standards. Breakfast buffet was outstanding! Staff were courteous."

"We were disappointed in for the first time ever we had to pay extra for a accessible room . We had advised the staff my husband needed a walk in shower .We felt penalised because of disability . Age did reduce the price slightly but we felt it unfair "

"Hotel walking distance from the main train station. Check-in was quick and easy. Got a map to the relevant sights and shopping/eating places nearby. Hotel is steps away from Porta Nigra and the Altstadt. My room was clean and decent size, bed comfortable with a dining room and a big bathroom. Only issue is the safe was non functional and WiFi is only available in the lobby. During my stay, the elevator is under maintenance and I had to use stairs. I was ok with it however those with less ableness could be a challenge. Overall, the hotel is nice, clean and comfortable and matched my requirements."