May 2017
I'm so glad to receive this email as we really wanted to thank you and give feedback on our stay at Argegno Fronte Lago.
We had a wonderful time and were thrilled with the apartment, we were also very impressed with your organisation and wouldn't hesitate to use you again and to recommend you to friends and family. Right from the very beginning when I started researching the area and was looking for suitable accommodation for our party of eight adults, I was so impressed with your friendliness combined with professionalism.
Your communications throughout the process were excellent and your clear instructions made the apartment so easy to find when we arrived, and also for our other family members who were staying elsewhere in Argegno to come and visit us.
Everyone was so helpful whenever I had a query and, apart from one occasion when it seems it was a national holiday in Italy, I was always amazed at how quickly I got a response to my emails, almost instant in some cases! Your team could certainly teach some other holiday operators a thing or two with regard to customer service.
The apartment was exactly as described and, if anything, superseded our expectations. It was so well equipped and everything was of such high quality.
The issue was the matter of recycling of rubbish and its disposal. Not sure if there is anything you can do about this as we don't know what the situation is in Argegno on this but it really was a bit of a problem, again because there were so many of us.
As to Argegno itself and Lake Como in general, we thought it absolutely magical. Our favourite restaurant was Ristorante Barchetta, in the village just a few steps away from the apartment. We chose it initially because it had the widest, most varied menu for what at times was our party of 13, some of whom are a little 'picky' with their food. The owner and his son were wonderful hosts and their service, food and wine were excellent, consequently this was the only restaurant we used twice during our week's stay. Some of our party also used Piazzetta and also gave that a very good review but, for our whole party, we found the menu a little limited.
We spent many happy hours travelling the length of breadth of the lake by ferry with stunning views at every turn. We were amazed at the ease of use and frequency of the ferries and a bonus was that as being 'more mature in years' we even got a discount on the already very reasonable prices. Again, the ferry stop was just a few steps from the apartment right in the centre of the village.
We also found the buses excellent and even more reasonably priced but not for the faint hearted at busy times around the narrow winding roads, albeit with beautiful views of the lake the whole way.
I think our favourite visit was probably to Bellaggio (no surprise there I'm sure) but Villa Carlotta, the cable car to Pigra with its walk to the viewpoint, and the funicular from Como were also favourites. We also walked the Green Way from Colonno to Cadebannia. Such an easy, well signed walk of about 10km through some lovely villages with some lovely views.
Our only disappointment with this holiday was that we weren't there long enough!
So thank you once again for all your help, information, etc., and, if we ever come back to the area, we wouldn't hesitate in coming straight to you to find our accommodation.
Kind regards and best wishes to the whole team.
Nina, UK