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Aparthotel

Ona Hollywood Mirage

3.5 star property

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Unwind in style at Hollywood Mirage - Excel Hotels & Resorts, where the sound of waves from nearby Los Cristianos Beach sets the tone for a relaxing getaway. Take a dip in one of two outdoor pools or let your little ones splash around in the children's pool, then recharge with a coffee from the cafe and enjoy stunning views on the terrace; guests rave about both.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 6.5 for children
  • Housekeeping is available for an additional fee and varies based on unit size
  • In-room safe fee: EUR 12 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Ona Hollywood Mirage have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Ona Hollywood Mirage pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ona Hollywood Mirage?

This property doesn't offer parking.

What time is check-in at Ona Hollywood Mirage?

Check-in start time: 4:00 PM; check-in end time: noon.

What time is check-out at Ona Hollywood Mirage?

Checkout is at noon.

Where is Ona Hollywood Mirage located?

This family-friendly Arona aparthotel is located near the beach, within 2 mi (3 km) of Playa De Los Tarajales, Las Vistas Beach and Chayofita Hill. Siam Park is 2.7 mi (4.4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.2

Cleanliness

8.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 382 out of 873 reviews
Rating 8 - Good. 338 out of 873 reviews
Rating 6 - Okay. 99 out of 873 reviews
Rating 4 - Poor. 35 out of 873 reviews
Rating 2 - Terrible. 19 out of 873 reviews

Reviews

Verified

10/10 Excellent

Matthew Roger

Liked: Cleanliness, check-in, communication, listing accuracy
Very nice stay, the room we were happy with as had two bathrooms. Nice pool and childrens entertainment at the pool. Signage to room tiny bit unclear. Location is 7 mins walk to kids roof top playground which we liked. Then further 7 mins walk to beach. There is shuttle bus to beach also every hour at times in day.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

SARAH

Liked: Cleanliness, check-in, communication, listing accuracy
Great hotel. Room was beautiful - v spacious, clean and extremely well equipped with large terrace. 3 pool options. Preferred the main pool as the poolside bar there is great with good options for lunch. Entertainment was regular and the staff worked hard on this! Not so keen on the 2pm foam party but that’s a personal preference! Supermarket on site is excellent, gym/fitness centre is huge and breakfast has a wide choice. A very well serviced hotel . Approx 15-20 mins walk downhill to the centre with bars/restaurants en route Overall an excellent stay and I think this hotel would suit families with older & you get kids as well as groups of friends.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Georgina

Liked: Cleanliness, amenities, property conditions & facilities, communication
great apartment for a weekend away. very clean with toiletries and towels. close to good bars and restaurants but at top of steep hill. so not good for anyone who has trouble walking. great stay for us though and we will be back.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good value for money, great view.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay, clean well kept grounds. Spacious well equipped room. At the top of a hill which means lovely views. Nice restaurants and bars within walking distance. Free coach up and down the hill from 10am till 6pm
Stayed 5 nights in Dec 2025
Verified

8/10 Good

CARL

Liked: Cleanliness, amenities, property conditions & facilities
Complex and rooms were very clean, breakfast was ok..but could have been a lot hotter. Hotel is about 20 minute walk to beach downhill....return journey is a lot longer and more difficult. Not suitable for people with restricted mobility. Lovely restaurant opposite...but no others within very short distance
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Vigdis

Liked: Cleanliness, amenities, communication
as usual very good service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, room comfort, communication
Lovely stay, we stayed for a few days and was nice and relaxing at hotel
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Kai

Liked: Cleanliness, property conditions & facilities, communication
Family friendly
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Yoshiko

Liked: Amenities, property conditions & facilities, communication
We stayed in a spacious apartment with a huge balcony offering a stunning view, perfect for three adults. The bedroom was en suite, and having two bathrooms was extremely convenient. The rooms were fairly clean and well maintained. The kitchenette was well equipped with a good range of kitchen items. My husband especially enjoyed cooking there using fresh seafood, meat, and vegetables bought from a local supermarket. On one occasion, my elderly father felt unwell after returning from town by taxi. The staff responded incredibly quickly and were extremely helpful, which we truly appreciated.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

iain

Liked: Cleanliness, amenities, property conditions & facilities, communication
Rooms were very nice and clean. Staff were friendly. Maintenance teams were always pro active to keep on top of any defects which I liked. 3 pools. Only a 5 min walk up the hill from the main Los Cristinaos nightlife so it’s not that big a deal like some people have complained about. Would I go back ? Absolutely
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Julie Ann

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful and accommodating, Hotel offers a free bus service up/downhill to the beach front.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Sheila

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Spacious apart ..hotel. Friendly staff!
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Bernadette

Liked: Cleanliness, room comfort, communication

Relaxing getaway

Lovely hotel Friendly staff beautiful pool areas nice location
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities, communication
Loved it will definitely be back , great atmosphere friendly spotlessly clean
Stayed 6 nights in Feb 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, communication
Good facilities,hotel food not great but can eat out easily,pleasant stay.
Stayed 8 nights in Feb 2025
Verified

10/10 Excellent

raffaele

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel good all around food good and staff highly recommended it!!
Stayed 7 nights in Oct 2024
Verified

4/10 Poor

Alan

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
At this time of year people go to Tenerife to get some sun not to be sold tickets for an outside dinner and where a fleece it was so much better when it was inside and you had a proper restaurant Also the sun beds were always put away at night in rows and very tidy now they are left all over the place people are smoking by the pool and drinking from glass bottles and using the white towels from the room to put on there sun beds I’m sorry to say that we will not return next year
Stayed 21 nights in Nov 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was nice a clean friendly staff food was excellent
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Amazing stay

Hotel is stunning! The staff were so lovely and friendly and couldn’t be more helpful! Nothing was to much for them Great location, big rooms and balconies and lots of amenities on site Will 100% be returning
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Noel

Liked: Cleanliness, amenities, property conditions & facilities, communication
A very nice property with nice pool and sunbathing area and only a short taxi trip to the beach. Very reasonably priced.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort, communication

Fantastic stay with views

Fantastic comfortable stay at this lovely property Friendly helpful staff with some great bars and restaurants a short walk away
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
beautiful hotel very clean friendly staff would come again.
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good facilities, friendly reception & everything needed in the appartment
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, property conditions & facilities, communication
Hotel was lovely and just what we needed for a 4 night stay although would stay longer. Staff were friendly & helpful. Rooms were clean. Short walk to bars & shops. Pools & pool areas were nice. Would stay again
Stayed 4 nights in Mar 2025