Really enjoyed our stay at the Gran Melia. They made you feel welcome from the moment you walk in. The amenities are great. Rooms are comfortable and clean. Staff is very friendly and helpful.
Oyetokunbo
2025 年 6 月入住 3 晚
8/10
Mateen
2025 年 6 月入住 2 晚
10/10
Christopher
2025 年 6 月入住 1 晚
10/10
Great service and nice property with lots of greenery and views
Pritham
2025 年 5 月入住 1 晚
10/10
This property is absolutely beautiful. The grounds are fantastic, they grow their own coffee, avocados and other gorgeous plants and flowers. The rooms are beautiful, big and the view of Mount Meru was outstanding. . However, what makes this hotel five stars is the hotel staff. They are amazingly kind, professional, courteous and ready to answer or help in any way needed. The breakfast buffet has a tremendous variety and was delicious. The coffee for the lattes was grown on site. Overall, a fantastic experience! Thank you Gran Melia staff!
Olga
2025 年 5 月入住 2 晚
10/10
Sita
2025 年 3 月入住 1 晚
8/10
El hotel está hermoso, los jardines, alberca, lobby etc.
El personal muy amable.
El problema son los baños de las habitaciones, regaderas llenas de moho negro muy visible por todos lados, creo que carecen de un básico mantenimiento.
Muebles sucios y golpeados.
Leyla January
2025 年 3 月入住 1 晚
10/10
Really modern and fresh hotel
Tim
2025 年 2 月入住 1 晚
4/10
The property is very nice, and I had a very enjoyable experience at the spa. Unfortunately there were a number of issues with several dining experiences. Steak cooked at the wrong temperatures, food coming out cold, coffee order incorrect. It was likely a one-off but given the number of issues I had I figured it was worth noting. The F&B manager responded swiftly and indicated they were working on (or would be working on) training to meet expectations.
Ruby Banipal
2025 年 2 月入住 2 晚
10/10
sergio
2025 年 1 月入住 1 晚
10/10
Agenor
2025 年 1 月入住 1 晚
10/10
Hotel limpo, novo onde tudo funciona bem! Atendimento da equipe merece nota máxima. Sem dúvidas um dos melhores hotéis da rede é o melhor de Arusha.
Agenor
2025 年 2 月入住 2 晚
10/10
TATIANA
2025 年 2 月入住 2 晚
10/10
Agenor
2025 年 1 月入住 1 晚
10/10
Michael
2025 年 1 月入住 2 晚
10/10
kristin
2024 年 11 月入住 1 晚
10/10
Very pleasant experience, everything worked perfectly and the hotel facilities were excellent. We especially enjoyed sauna ans steam room as well as nice gym.
真实旅客
2024 年 12 月入住 1 晚
8/10
L’hôtel est superbe, luxueux, la végétation luxuriante.
Très belle chambre avec lit Confortable SAUF le lit supplémentaire était horrible, avec tous les ressorts qu’on pouvait sentir avec juste la main, extra bed facturé 50 dollars. La réception nous a fait payer ce lit malgré notre réclamation… une HONTE d’avoir un matelas aussi horrible dans un établissement 5 étoiles, et dans lesquel la nuit coûte très cher
Marion
2025 年 1 月入住 1 晚
10/10
Hôtel très luxueux et confortable.
jean francois
2024 年 12 月入住 1 晚
10/10
It was amazing….loved it.
IVANS
2024 年 11 月入住 2 晚
4/10
Room wasn’t ready and insects in the room. But staff corrected/ other than that beautiful hotel and room. Excellent staff
Frank
2024 年 11 月入住 1 晚
10/10
Excellent service from the team and walkable distance to various eateries ,great location
Harishchandra
2024 年 11 月入住 1 晚
10/10
Beautiful, relaxing property! Cannot fault it in any aspect