Decided to spend a night in Asheville at the last minute, and know I can rely on a Hilton property. Comfortable bed and good pillows! I always get a good night's rest.
Mary
2025 年 7 月入住 1 晚
10/10 超赞
Jada
团体旅客
2025 年 7 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was beautiful, and the staff were amazing...would definitely stay there again.
Jada
2025 年 7 月入住 1 晚
10/10 超赞
Christy,Carthage
商务旅客
2025 年 7 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Not located in the best area outside of the hotel. Lots of graffiti around and near the property - but clean and nice inside hotel and room and bed were very comfortable.
Christy
2025 年 7 月入住 1 晚
8/10 还可以
John
团体旅客
2025 年 7 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
John
2025 年 7 月入住 1 晚
8/10 还可以
Terri
2025 年 6 月 27 日
满意:住宿条件和设施,清洁度
Most staff was friendly
Terri
2025 年 6 月入住 1 晚
8/10 还可以
Tevin
2025 年 6 月 27 日
满意:清洁度、服务设施、住宿条件和设施
Outside seating area
Tevin
2025 年 6 月入住 5 晚
10/10 超赞
Vishwabhilash,Wildwood
与家人出行
2025 年 6 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy access from the highway and really clean rooms . Plenty of parking spots available. Staff was polite and helpful. Had a pleasant stay
Vishwabhilash
2025 年 6 月入住 1 晚
10/10 超赞
Venkat
与家人出行
2025 年 6 月 23 日
满意:清洁度、服务设施、住宿条件和设施
Clean and well located property. Staff were very friendly and prompt
Venkat
2025 年 6 月入住 1 晚
6/10 一般
Natasha
2025 年 6 月 17 日
满意:住宿条件和设施,清洁度
If you are in the area for a baseball tournament at Bob Lewis, don’t stay here. We booked because we loved the outdoor area and onsite restaurant.
Natasha
2025 年 6 月入住 2 晚
10/10 超赞
Daniela
2025 年 6 月 1 日
Daniela
2025 年 5 月入住 1 晚
10/10 超赞
Nancy
2025 年 5 月 23 日
Nancy
2025 年 5 月入住 2 晚
10/10 超赞
Amy
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent day. Fantastic outdoor seating area.
Amy
2025 年 5 月入住 1 晚
10/10 超赞
Carl
2025 年 5 月 17 日
Carl
2025 年 5 月入住 2 晚
2/10 糟糕
Kim
2025 年 5 月 17 日
不满意:员工和服务,清洁度
This review of the Hilton Garden Inn in Asheville is written in the hopes it gets read before you choose to book this hotel. While there are number positive reviews please take the time to research a little further. It’s not how a business responds to positive experiences but how they respond when things don’t go as planned. This was the last stop after an otherwise perfect trip visiting family , attending high school and college track meets in various cities along the way. All hotels were perfect up to and after this location. Upon learning our reservation wasn’t going to be honored with the room type we had purchased (I have to point out how we were then treated). It was not mentioned upon arrival, when we reached the room given I called the front desk to no avail. I then approached the front desk to show my reservation details. The response was pretty much they couldn’t have cared less and offered no help. I should also mention there wasn’t a sole to be found in the lobby, or at the desk for quite some time when we came to check in. In fact other than two male employees of the Hilton Garden we saw no one else, guest or other wise. I offered to accept the room given as we were tired from a long days journey but I wanted the price to reflect the lesser priced room we were given. Again shoulder shrugs, and no deal. Stated we booked through Expedia even though we paid directly to the hotel on arrival. Was I frustrated absolutely. I asked to speak to a manager. Not available. R
Kim
2025 年 5 月入住 1 晚
10/10 超赞
Robert
与配偶出行
2025 年 5 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location and a very nice property
Robert
2025 年 5 月入住 1 晚
8/10 还可以
Randy
2025 年 5 月 7 日
Randy
2025 年 4 月入住 1 晚
8/10 还可以
daniel
与家人出行, 带宠物出行
2025 年 5 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great outdoor patio area
daniel
2025 年 4 月入住 2 晚
10/10 超赞
kelly
与配偶出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in was simple, staff was really nice. The lobby and hallways were extremely clean. Our room was perfect with a great view. Also very clean. We decided to eat in the lobby restaurant. It was excellent, simple menu, simple food, and great staff there as well. Cocktails on the patio with gas fire pits. Relaxing, clean and quiet. Six stars
kelly
2025 年 4 月入住 1 晚
10/10 超赞
Phillip
商务旅客
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Phillip
2025 年 4 月入住 1 晚
10/10 超赞
Carmen
与家人出行, 与配偶出行
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean hotel. Bathroom, bed, sheets, carpeting were all very clean. The staff was kind and friendly.
Carmen
2025 年 4 月入住 1 晚
10/10 超赞
Aaron
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Aaron
2025 年 4 月入住 1 晚
10/10 超赞
Amber
2025 年 4 月 13 日
Amber
2025 年 4 月入住 1 晚
2/10 糟糕
Anna
2025 年 4 月 13 日
Anna
2025 年 3 月入住 1 晚
10/10 超赞
Bill
与家人出行
2025 年 3 月 31 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bill
2025 年 3 月入住 1 晚
10/10 超赞
Gerard
与家人出行
2025 年 3 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Front desk lady was engaging courtesy and very funny. After 10 hours of driving she was a delight. Wish i would have remembered her name !