Elite Apart-Hotel provides a welcoming retreat in Almaty District with free WiFi and proximity to local attractions. Families appreciate the thoughtful amenities like the playground and salon, while the luggage storage service helps everyone start their adventures without hassle.
Located in Astana, Elite Apart-Hotel is in the city centre. National Museum of the Republic of Kazakhstan and Schoolchildren's Palace are cultural highlights, and some of the area's landmarks include Hazret Sultan Mosque and Palace of Peace and Reconciliation. Ailand and President's Culture Centre are also worth visiting. Visit our Astana travel guide
Laundry facilities, a 24-hour front desk and a hair salon are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a front desk safe. Each apartment features a kitchen with a fridge and a microwave, plus free WiFi and a flat-screen TV with cable channels. Added amenities include a balcony, a sofa bed and premium bedding.
Elite Apart-Hotel offers 25 air-conditioned accommodations with a safe and complimentary slippers. Rooms open to balconies or patios. This accommodation is furnished with sofa beds and desks. Beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with premium cable channels and pay-per-view films. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Mosquito nets
General
1 building
25 units
28 floors
Built in 2016
Soundproofing
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Airport shuttle fee: USD 7.00 per room (return)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Property is also known as
Elite Apart Hotel
Elite Apart-Hotel Astana
Elite Apart-Hotel Aparthotel
Elite Apart-Hotel Aparthotel Astana
Frequently asked questions
Is Elite Apart-Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Elite Apart-Hotel?
There is free parking nearby.
What time is check-in at Elite Apart-Hotel?
Check-in start time: 2 PM; check-in end time: 5:30 AM. After-hours check-in is not available.
What time is check-out at Elite Apart-Hotel?
Checkout is at noon.
Does Elite Apart-Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 7.00 per room applies.
Where is Elite Apart-Hotel located?
Located in Almaty District, this aparthotel is within a 10-minute walk of Embassy of the United States, Astana and Hazret Sultan Mosque. Palace of Peace and Reconciliation and Palace of Independence are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Elite Apart-Hotel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.6
Location
9.0
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 155 out of 206 reviews
10 - Excellent
155
Rating 8 - Good. 26 out of 206 reviews
8 - Good
26
Rating 6 - Okay. 10 out of 206 reviews
6 - Okay
10
Rating 4 - Poor. 7 out of 206 reviews
4 - Poor
7
Rating 2 - Terrible. 8 out of 206 reviews
2 - Terrible
8
Reviews
10/10 Excellent
Nina
23 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
I had a very enjoyable stay at this hotel. The staff were friendly and exceptionally professional, and I’ll definitely be recommending this place to my family and friends.
Nina
Stayed 1 night in Oct 2025
10/10 Excellent
Abdalbari
17 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean rooms near shop and the centre
Abdalbari
Stayed 5 nights in Nov 2025
10/10 Excellent
Tamara
19 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I really enjoyed my stay — everything was super clean, the staff were very friendly, helpful, and professional. The location is great, quiet, and convenient. Overall, a fantastic experience — I would definitely stay here again!
Tamara
Stayed 5 nights in Oct 2025
6/10 Okay
Nadezda
10 Oct 2025
Liked: Cleanliness, communication
Disliked: Amenities
Location is great if you need to be close to USA consulate, however for 2 days no hot water in a property and wifi signal is extremely unreliable. Front desk staff is friendly and close proximity to everything.
Nadezda
Stayed 4 nights in Oct 2025
10/10 Excellent
Olga
18 Oct 2025
Liked: Cleanliness, room comfort, communication
Everything was great, very friendly and supportive staff. I needed to get a wake-up call, and they came in personally to wake me up on time.
Olga
Stayed 2 nights in Oct 2025
10/10 Excellent
Sainbayar
28 Jul 2025
Liked: Cleanliness, property conditions & facilities, communication
Perfect location. Clean apartment.
Sainbayar
Stayed 4 nights in Jul 2025
10/10 Excellent
Ekaterina
28 Sept 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay - clean and safe property
Ekaterina
Stayed 1 night in Sep 2023
10/10 Excellent
Mariya
4 Oct 2024
Liked: Cleanliness, property conditions & facilities, communication
The location is great, and the dining options are excellent. The hospitality is great, and the staff is always ready to help.
Mariya
Stayed 3 nights in Sep 2024
10/10 Excellent
Evgeniya
7 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice hotel, great location and perfect host communication
Evgeniya
Stayed 7 nights in Jan 2024
8/10 Good
Tatiana
16 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel in a great area, close to the US consulate with very attentive customer service,
Tatiana
Stayed 6 nights in Jan 2025
10/10 Excellent
Liliya
18 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and safe place, professional and helpful staff, definitely will recommend this Hotel!!!
Liliya
Stayed 4 nights in Apr 2024
10/10 Excellent
Andrew
2 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was conveniently located to the embassy district
Andrew
Stayed 3 nights in Jan 2025
10/10 Excellent
Ryosuke
24 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were very helpful and it was a great trip. The entrance is a little hard to find, so that's a problem.I would like a sign to be put up at the D1 entrance of the building.
Ryosuke
Stayed 1 night in Jul 2025
10/10 Excellent
Elena
23 Apr 2025
Liked: Cleanliness, property conditions & facilities, communication
It was great stay! Easy communication and the apart hotel is new. Right across US Consulate. Thanks for great experience. Special thanks to Gulzana who organized the tour and transfers. Highly recommend.
Elena
Stayed 3 nights in Apr 2025
10/10 Excellent
Ellie
30 Jul 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice location close to the embssy
Ellie
Stayed 4 nights in Jul 2024
8/10 Good
Ksenia
6 Oct 2023
Liked: Cleanliness, property conditions & facilities, communication
Location just across the street from the US Embassy is unbeatable. As a bonus, Presidential Park is around the corner.
Ksenia
Stayed 1 night in Oct 2023
10/10 Excellent
Olesya
14 Dec 2023
Liked: Communication
The staff couldn’t be more nice and helpful! The room and location were great
Olesya
Stayed 4 nights in Dec 2023
10/10 Excellent
Gaiaz
15 Sept 2023
Liked: Property conditions & facilities, communication
It is a really nice and clean hotel. All employees are very friendly and helpful .
Gaiaz
Stayed 2 nights in Sep 2023
10/10 Excellent
Elizaveta
18 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and excellent service! Thank you for great experience!
Elizaveta
Stayed 5 nights in Feb 2024
10/10 Excellent
Evgenii
12 Mar 2025
Liked: Property conditions & facilities, communication
Very spacious room (or rather an apartment). Few cafes and convenience store within the same building.
Evgenii
Stayed 5 nights in Feb 2025
10/10 Excellent
Abbas
7 Dec 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay! Extremely clean room. We loved the contemporary design.The staff was very kind and very helpful.
Abbas
Stayed 9 nights in Nov 2023
10/10 Excellent
Vasily
12 Dec 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing communication and proximity to US consulate. Good coffee shop on the 1st floor.
Vasily
Stayed 9 nights in Dec 2023
8/10 Good
Anastasia
27 Aug 2023
Liked: Property conditions & facilities, communication
Overall the hotel was good. Location was perfect, super friendly stuff. The only wish they would update some furniture and broken TV. The huge pluses of this hotel:
-two rooms
-big fridge
-good kitchen
Would stay there again.
Anastasia
Stayed 1 night in Aug 2023
10/10 Excellent
Liubov
8 Sept 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean, very friendly. Cafe with breakfast/lunch and dinner in the building. Very helpful personal.
Liubov
Stayed 3 nights in Sep 2023
10/10 Excellent
Yuliya
18 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a great experience staying at Elite apart hotel! Communication was great throughout, very responsive and helpful staff! Rooms are clean and neat! Close to all amenities!Offers transfer from the airport! Will definitely be staying there again next time I come to visit Astana!