4/10 欠佳
Patricia
伴侶同遊
2024年5月20日
不滿：設施服務和住宿狀況
The outlets in the room only worked on the bottom row. If you plugged something in the top of the outlet, it didn't work.
We didn't know how to get the different channels on the TV and we didn't see any instructions. So we had to scroll and scroll to find something other than sports.
I know that costs need to be cut, but I would still like a fresh set of towels each day and the bed made. Our covers were just casually pulled up. I think a couple hundred dollars a night is worth fresh towels.
The desk clerks were very rude to my friend who was in another room. He had reserved his room for 3 nights and they said his reservation was only booked him for 2. They refused to let him stay in the room another day, but he could move to another one, which was very inconvenient for him to, and completely unnecessary. He wanted to speak to the manager but he didn't respond to the calls from the desk. My friend left and got into a different hotel...giving THEM his money.
Patricia
於 2024 年 5 月住了 2 晚