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Reviews of Comfort Inn Kennesaw

2.5 out of 5
Comfort Inn Kennesaw
2489 George Busbee Parkway, Kennesaw, GA

Reviews

8.4

Very good

Rating 10 - Excellent. 200 out of 436 reviews" "
Rating 8 - Good. 156 out of 436 reviews" "
Rating 6 - Okay. 56 out of 436 reviews" "
Rating 4 - Poor. 14 out of 436 reviews" "
Rating 2 - Terrible. 10 out of 436 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Richard

The little Food set out for breakfast was cold. Sausage looked uncooked. Coffee ran out, no one checking. As i arrived, a person apparently not registered nor employed came in to buffet, took four cups of coffee and left. Price was right, but a few improvements needed
Stayed 1 night in May 2024

8/10 Good

Antrena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good stay
Stayed 1 night in Feb 2024

10/10 Excellent

AJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is 2 miles from where my niece lived. We checked in late at night but man at the the front desk was just as nice and personable as if we'd come in during regular business hours.
Stayed 1 night in Apr 2024

10/10 Excellent

Kim

Stayed 1 night in Apr 2024

8/10 Good

Gerald

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2024

10/10 Excellent

Randall Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Area is nice
Stayed 1 night in Apr 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked it all great room. good evening crew Would have been perfect if the breakfast was hot. We were the first ones same wit there and the omelet was just barley warm same with sausages slightly underdone and cool Coffee a well. Great place and room will be back
Stayed 1 night in Mar 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Karina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When we arrived, there was only one older gentleman at the front desk and he was having severe difficulty because he was alone and there were more than 20 people waiting to get checked in. He was also answering phones. It took FOREVER to take care of us and everyone was tired. It’s unacceptable that they only had 1 person working with a SOLD OUT hotel.
Stayed 1 night in Mar 2024

6/10 Okay

Lukasz

Business traveller, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Average, not expensive hotel close to I75. Did not have much expectations but at least front desk agent should wear a name tag, greet people, know basic vocabulary such as welcome, thank you please, how can I help you. Once we arrive I was greeted with "wait a minute" after couple minutes front desk agent said "ID and CC" Really ? Train your staff so they know basics of the hospitality.
Stayed 1 night in Mar 2024

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean room.
Stayed 2 nights in Mar 2024

8/10 Good

Edward

Stayed 1 night in Mar 2024

8/10 Good

Frank

Stayed 1 night in Mar 2024

10/10 Excellent

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay.
Stayed 1 night in Mar 2024

8/10 Good

Denis, Clearwater

Travelled with partner
Liked: Cleanliness, staff & service
Good value. Comfortable room. Great for a quick stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. No road noise.
Stayed 1 night in Mar 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Mar 2024

8/10 Good

Mary

Stayed 1 night in Mar 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Aron

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Front desk staff was pleasant @ 10pm and easy check in. The bed wasn't great but it was definitely not the worst thing.
Stayed 1 night in Feb 2024

10/10 Excellent

Cynthia

Liked: Cleanliness
Stayed 1 night in Feb 2024

6/10 Okay

Craig

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The bed was comfortable. The sofa was good for watching tv. The room was clean. The staff weren’t very good. The front desk clerk at night was odd and just wanted to talk when we arrived tired and just wanted our room key. The front desk clerk sat watching loud videos behind the desk during breakfast. He seemed inconvenienced when asked about the lack of food. Food ran out early (7:30 am) and egg omelettes were served cold and only 10 thin pieces of bacon were offered in total. You need better food for the breakfast and food needs replenishing faster.
Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise surprise!!!
I am a business man and generally stay at Marriott's etc..but this trip was last minute. I saw a crazy deal online and took it with some reluctance but what a surprise!!! The room a very clean (#1 thing for me), the staff was excellent, the morning breakfast was a surprise(better than expected) and overall, a very pleasant experience!
Stayed 2 nights in Jan 2024

8/10 Good

Kelly

Stayed 1 night in Jan 2024

10/10 Excellent

John, Downers Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our stay. Second time staying at this place and will return
Stayed 1 night in Jan 2024

6/10 Okay

Cindy

Stayed 1 night in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Kenneth

Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Stayed 1 night in Jan 2024

4/10 Poor

Aaron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place is gross but Gene at the desk is wittty and pleasant
Stayed 1 night in Dec 2023

10/10 Excellent

Jose M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Staff was very friendly, room was excellent.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
This hotel was very nice. The front desk staff was very friendly and helpful. The room was clean and the beds very comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in Good service
Stayed 1 night in Dec 2023

10/10 Excellent

Kelly

Stayed 5 nights in Dec 2023

2/10 Terrible

shantavia

Travelled with family
Never stayed at the property and was charged. Tried to cancel same day of booking and was told I couldn’t had to go through Expedia, contacted Expedia they couldn’t get it cancelled or refunded. Lost out on money
Stayed 3 nights in Dec 2023

10/10 Excellent

Jose M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sonia

Stayed 1 night in Dec 2023

10/10 Excellent

SHELLEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and convenient for our visit with family that live in the area. Easily accessible for our needs. Great location.
Stayed 2 nights in Nov 2023

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Comfort Inn was pleasant. The room was spacious and had plenty of towels. All of the staff on both shifts had good attitudes and were helpful. The area seemed safe and the hotel was very quiet.

10/10 Excellent

JAZMYN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where very friendly and I loved the cleanliness of the property and rooms. I would recommend family and friends to stay there cause it's nice convenient and close to all the shopping areas around.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Convenient location, close to the interstate (which did add some extra noise). The property was clean, as was our room. The beds were a little harder than I prefer, but my kids loved them. Breakfast selection wasn’t huge, but it was well stocked. Would stay here again on a short trip.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Margueritec

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised at the quality of this hotel. Very clean room, comfortable bed with lots of extra pillows, lots of extra towels, quick hot water, good breakfast and very friendly helpful front staff. Well located for shopping.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael, Mustang

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice centrally located basic hotel in Kennesaw. Would definitely stay here again. Clean, good basic breakfast, decent area.
Stayed 2 nights in Nov 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived close to 1 AM and were exhausted. I didn’t catch the young man’s name who checked us in but he was fantastic. Very friendly and efficient.
Stayed 1 night in Nov 2023

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Shaun

Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean and professinal staff.
Stayed 1 night in Oct 2023