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Reviews of Courtyard by Marriott Atlanta Vinings/Galleria

3 out of 5
Courtyard by Marriott Atlanta Vinings/Galleria
2829 Overlook Parkway, Atlanta, GA

Reviews

8.8

Excellent

Rating 10 - Excellent. 254 out of 378 reviews" "
Rating 8 - Good. 66 out of 378 reviews" "
Rating 6 - Okay. 22 out of 378 reviews" "
Rating 4 - Poor. 18 out of 378 reviews" "
Rating 2 - Terrible. 18 out of 378 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

gregory

Travelled with group
Liked: Amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2024

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2024

8/10 Good

Akim

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the aesthetics of the building and the room was nice as well. Depending on which room you get the view was beautiful but it still was a nice view regardless. Would definitely stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Denise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean I just didn’t like the pool closing at 9 we need later pool times.
Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

William

Travelled with family
Great hotel! Clean and modern. We would definitely stay here again.
Stayed 2 nights in Mar 2024

8/10 Good

Traci, Pooler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited food, basic. TVs on side wall design in room is awkward. Everything else good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Beni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Amazing stay. Only thing is the credit card machine was declining my card when there was plenty of money. I called my credit card company and they said I have no restrictions. The card should work. The person at the desk ran my card manually and my card worked.
Stayed 2 nights in Jan 2024

10/10 Excellent

AI QIN, Vancouver

Nice experience in the hotel, almost everything.
Stayed 11 nights in Jan 2024

6/10 Okay

Brian

Business traveller
Liked: Cleanliness, property conditions & facilities
Enough to bother me.
Place is clean and smells clean. Place is in a nice area. Bed is good. People are very nice and mean well. However, some significant annoyances were present. Internet on floor 5 where I was never worked despite 2 front desk complaints and an email to managers Lindsay and Rashad. No one followed up! The A/C/Heater is annoyingly loud, they only cleaned my room once in 4 days, 5 nights despite the room being unoccupied without signs on the handle, pillows are garbage, and the neighbors heater/A/C is loud enough to creat a constant low frequency sound at night. Only stay for a short period of time if its for pleasure and not business.
Stayed 5 nights in Jan 2024

4/10 Poor

James Franklin, Ben Lomond

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check-in was a comedy of errors, it took two people to figure it out. The fact that Expedia sticks together my first and middle names always causes problems. When I bought some food from the hotel store, they couldn't print a receipt for me to get reimbursed by my company. Printer problem, then putting printer in the paper, then they can't find the receipt, then they promised to have it delivered to my room. I called the front desk 3 times and they kept saying "we won't forget you" and then promptly forgot me
Stayed 1 night in Dec 2023

8/10 Good

LaShon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Clean and spacious
Stayed 1 night in Nov 2023

10/10 Excellent

Chris, orangeburg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was built in 2019 so it is up-to-date and modern. Was extremely clean, must have room key to access upper floors so it felt very secure, and the staff was exceptionally friendly. It was not really walkable to Truist Park but Uber was a quick ride! Loved this hotel and the surrounding community was beautiful!
Stayed 1 night in Nov 2023

6/10 Okay

Nichollette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I recommend booking queen beds if you need space. The king rooms are really small. I liked the room with the balcony, I was able to get fresh air, which I appreciated. Thank you.

6/10 Okay

Nichollette

Liked: Property conditions & facilities
Disliked: Staff & service
I work long hours. Staff called me at least four times day on accident. Twice I was woken out of my sleep. When I called back, the lady at the desk swore that she didn’t call me, but that wasn’t the issue because mistakes happen & I understood that. She had a horrible attitude. Unless the hotel has ghosts, the phone didn’t ring on it’s own. I had issues with the same person there. I called for housekeeping. They said they would be back in two minutes. An hour later, no one came. Then we they came, no one spoke English so I couldn’t communicate everything I wanted to say, only some words because I’m not fluent in Spanish. All of the housekeepers were very sweet, but they didn’t even understand the word towel. All in all it got done but not without the front desk clerk being unnecessarily rude without reason.

4/10 Poor

Nichollette

Liked: Property conditions & facilities
Disliked: Staff & service
I stayed in two rooms & neither one of them had streaming services. When I called about it, I was told that some of the rooms had issues, but they called some company to fix it. I was told that they would come to my room to fix it in the morning. I don’t like people coming in my room when I’m not there, so I waited for them. No one came. I went downstairs & they told me that maintenance gets there at 5pm & they would take a look at it. Keep in mind, a third party company & maintenance on site is two different things. So, at that point two things were communicated. I came back very late that night, so I went downstairs in the morning & asked them if the company came to fix the streaming issues, then I got a completely different response. They finally just admitted that most of the rooms do not have streaming services & it’s pretty much always been that way & it wasn’t going to be fixed. They need to fix this issue for all rooms.

6/10 Okay

Nichollette

Liked: Property conditions & facilities
Disliked: Staff & service
I was bit by ants the first night. This property had microwaves in the rooms. That was convenient. I would stay here again, but I had a lot of issues with staff, the televisions, & ants. The ants got in the bed so I slept on the hard couch for a night. When I got back to the room, ants were all over the place. They managed to get in closed bags. I was compensated but my issues didn’t end there. They finally moved me which required me to move all my things on the micro cart AGAIN. When I needed help to move at checkout, they claimed that I couldn’t get help from the same person because their boss said that he couldn’t tip me because I “didn’t tip him” but I gave him $15. That was a mess. After being there for two days & advising the staff that I had a service dog when I checked in, a rude employee harassed me about my service animal & attempted to talk to me like I was a child. She asked me where my permit for my animal was. My dog had her service dog gear on with a reflector that shows that. After being bit by ants, traveling, not getting any rest from the night prior, & moving from room to room because of their ant problem, I just wanted to go to sleep. When I told her that I already cleared everything, she asked me why I need her, what’s wrong with me, etc. which is illegal. She literally harassed me & followed me. They can definitely do a little better with training. I understand that it’s not a 5 star hotel, but there were a-lot of issues with communication.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little area!
Stayed 2 nights in Oct 2023

6/10 Okay

VanDrake

Stayed 2 nights in Oct 2023
Response from The WOW factor on 23 Oct 2023
Thank you for staying with us. Although you stay wasn't a 10/10 we hope that we can make it up to you. We pride ourselves on providing extraordinary service and we would love to wow you the next time.

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Was a great place to stay
Stayed 1 night in Oct 2023
Response from Wonderful Stay on 23 Oct 2023
Thank you for staying with us and hope to see you again soon.

10/10 Excellent

Dorothy Jamerson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2023
Response from Thank you on 23 Oct 2023
Thank you for staying with us back in September. We hope to see you again soon.

6/10 Okay

Elizabeth

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Thank you on 23 Oct 2023
Thank you for staying with us Elizabeth. I hope that we have the opportunity to how great we are. Looking forward to seeing you soon.

10/10 Excellent

Julyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staycation
I had a really really overall stay will love to come back soon.
Stayed 4 nights in Sep 2023
Response from THANK YOU. on 23 Oct 2023
THANK YOU FOR STAYING WITH AND WE HOPE TO SEE YOU AGAIN SOON.

10/10 Excellent

Oceila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Thank you. on 23 Oct 2023
Thank you for staying with us. We are looking forward to seeing you again soon.

10/10 Excellent

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved It
Response from Thank you. on 23 Oct 2023
We are excited to hear that you enjoyed your stay with us. Thank you for choosing our Courtyard here in Vinings and we hope to see you again soon.

8/10 Good

Ericka

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel
Hotel was decent. Staff was nice. They always said hello and have a nuce day as we came and went. Room was clean and quiet for the most part (fire alarm went off a couple of times). There was ample parking. Eating places were nearby. Overall I enjoyed my stay and would stay again.
Stayed 3 nights in Jul 2023

6/10 Okay

Kathleen, Tigard

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff seemed to be very confused as to whether they offered complimentary coffee in the lobby or you could only purchase it from the cafe. It was nearly impossible to order breakfast from the cafe as there was only one person working who took and cooked the order. The hotel was very clean and the beds were very comfortable.
Stayed 4 nights in Jun 2023

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing day
Stayed 2 nights in Jun 2023

4/10 Poor

Eileen

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Review
The room especially the bathroom was cold and I was not given a free breakfast. In addition, for two days I was charged a different rate.
Stayed 3 nights in May 2023

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was friendly and the room was very clean and smelled good.
Stayed 1 night in May 2023

10/10 Excellent

Trinardra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was truly pleased with this hotel. Looking forward to staying here again.
Stayed 1 night in May 2023

10/10 Excellent

Nelson, Birmingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Comfortable, quiet and very nice room.
Stayed 1 night in Apr 2023

10/10 Excellent

barrando

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

4/10 Poor

Mary

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk staff was great, especially Rashad. Problems with heating, TV, shower, housekeeping. Reported all several times, nothing changed. Was charged for an item i didn’t buy. Was promised a credit i didnt get.

10/10 Excellent

Rhonda, Vonore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Clean property & hotel. Friendly staff.

8/10 Good

Tierra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a clean facility. The floors in our room had red stains. My OCD would not let me get too comfortable as the stains were at our bedside. Other than that, the stay was pleasant.

10/10 Excellent

Larry Stallens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and beautiful place to stay

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Property!
Stayed 2 nights in Dec 2022

10/10 Excellent

Joy

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to everything we needed to do
Stayed 1 night in Dec 2022

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All went well.

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and very nice. We enjoyed our stay
Stayed 1 night in Nov 2022

2/10 Terrible

ali

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
staff on their phones, rooms didn't become available until around 430, worst experience, what a shame!
Stayed 1 night in Nov 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Some nice rooms but some needs attention.
1st room had a broken shower so we had to change a room right before we were going to rest. We wish we checked all right after checked in/before we left for a dinner. The room was very clean and nice, so I thought all were fine. 2nd room they assign was not clean like the first room. so I requested to change the room, 3rd room was good.
Stayed 2 nights in Oct 2022

2/10 Terrible

Warith

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Dellarese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location, cleanliness, accessibility to shops and dining. The property's gym is excellent. It has everything you would need for an effective workout and it is very clean.
Stayed 5 nights in Sep 2022

10/10 Excellent

Cornell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was exceptional!
Stayed 2 nights in Sep 2022

10/10 Excellent

Dimetria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prefect
Great location and place to stay. I would stay there again
Stayed 6 nights in Aug 2022

10/10 Excellent

Timothy, Knoxville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Loved the some what seclusion it offered and clean rooms and look. Staff was not very friendly but in these times thats expected and hard to find staff.
Stayed 1 night in Jul 2022

6/10 Okay

Christopher

Stayed 1 night in Jul 2022