Daily full breakfast (USD 14.95 per person)

Reviews of DoubleTree by Hilton Atlanta - Northlake

4 out of 5
DoubleTree by Hilton Atlanta - Northlake
4156 LaVista Road, Atlanta, GA

Reviews

8.2

Very good

Rating 10 - Excellent. 501 out of 1002 reviews" "
Rating 8 - Good. 242 out of 1002 reviews" "
Rating 6 - Okay. 118 out of 1002 reviews" "
Rating 4 - Poor. 64 out of 1002 reviews" "
Rating 2 - Terrible. 77 out of 1002 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
bed was clean
Stayed 5 nights in May 2024
Response from Tanika B on 22 May 2024
I am very sorry we failed to meet your expectation. We hope to get a second opportunity to make it right.

10/10 Excellent

raiven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be honest, the property is aged however it is very well kept. EVERY employee encountered throughout my stay was welcoming and friendly. The hotel was clean, room was comfy, service was on point.
Stayed 2 nights in May 2024
Response from Tanika B on 21 May 2024
Thank you for your wonderful review!! We appreicate your business and you taking the time to rate your stay with us

8/10 Good

Kuryakin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Call and staff were great housekeeping was lax one towel for two people.
Stayed 3 nights in May 2024
Response from Joseph H on 21 May 2024
Thank you for taking the time to share your feedback and we apologize for the oversight with the housekeeping service, we appreciate your feedback and hope to welcome you back for an even better stay in the future.

10/10 Excellent

Socrates, Warner Robins

Liked: Cleanliness, staff & service, property conditions & facilities
Tod
Stayed 1 night in May 2024
Response from Joseph H on 21 May 2024
Thank you so much for your perfect rating! We hope to have you back as a guest soon.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location. It is near my family
Stayed 1 night in May 2024
Response from Joseph H on 20 May 2024
Thank you for your positive review! We’re so glad to hear that you loved our location, and we look forward to welcoming you back on your next visit to the area!

10/10 Excellent

Romella

Travelled with group
Liked: Amenities
I appreciated the great staff and the cleanliness of the hotel
Stayed 3 nights in May 2024
Response from Joseph H on 21 May 2024
Thank you for your fantastic review, your kind words mean a lot to us! We look forward to having you stay with us again soon!

8/10 Good

Tan

Travelled with family
Liked: Property conditions & facilities
N/A
Stayed 1 night in May 2024
Response from Joseph H on 16 May 2024
Thank you for taking the time to rate your stay with us. We are glad to hear that you had a great stay overall. We hope to have you back as a guest soon!

10/10 Excellent

Jazmine N

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from GM on 16 May 2024
Thank you so much for staying with us at the Doubletree Atlanta Northlake. It's always wonderful to hear great things about the hotel & staff. Come again soon!

6/10 Okay

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for balconies no balconies available on this property they are all locked and not there false advertising.
Stayed 3 nights in May 2024
Response from Joseph H on 14 May 2024
We apologize for the disappointment you experienced regarding the balconies during your stay. Your feedback is important to us, and we will take steps to address the issue.

10/10 Excellent

Jania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the customer service and cleanliness of the room and hotel will definitely stay again!
Stayed 2 nights in May 2024
Response from Joseph H on 12 May 2024
Thank you so much for the perfect rating! Providing exceptional service and maintaining a clean environment are top priorities for us, and we're delighted that you found both to your satisfaction.

10/10 Excellent

Ericia

Liked: Staff & service, property conditions & facilities
Everything is great! Very comfortable.
Stayed 1 night in May 2024
Response from Joseph H on 10 May 2024
Thank you so much for taking the time to share your positive experience with us! We're so happy to hear that you had a comfortable stay.

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful, room was clean and great.
Stayed 1 night in May 2024
Response from Joseph H on 9 May 2024
We are very happy you choose to stay with us. Thank you for your business and we appreciate the positive rating. We hope to have you back again.

6/10 Okay

Adam, Manakin Sabot

Stayed 2 nights in Apr 2024
Response from Joseph H on 9 May 2024
Thank you for taking the time for rating your stay. We apologize we did not meet your expectations; we hope you got your issues resolved before you checked out.

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is everything.
Stayed 2 nights in May 2024
Response from GM on 7 May 2024
Janet, thank you so much for staying with us! It's always wonderful to hear great things! Please come again soon.

10/10 Excellent

Abigail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy, clean, and quiet.
Stayed 1 night in May 2024

4/10 Poor

Shafeq

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Joseph H on 6 May 2024
We apologize we did not meet your expectations. We hope you were able to speak with a manager to resolve your issue. Thank you for taking the time to share.

2/10 Terrible

Shafeq

Stayed 1 night in Apr 2024
Response from Joseph H on 21 May 2024
We are very sorry to hear that your experience did not meet your expectations. We hope to have the opportunity to improve and provide you with a better experience in the future.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024
Response from Tanika B on 29 Apr 2024
Thank you for taking the time to rate your stay. We are very happy to know that we exceeded your expectations. Thank you for sharing

8/10 Good

Gabriel

Travelled with partner
Overall a good hotel.just wish there was more parking available to guest.and in 2024 with how far we have came with Tech I expected them to have USB charging ports built into their lamps but being this is a older property it is good and you can tell it’s been renovated at some point.
Stayed 1 night in Apr 2024
Response from GM on 22 Apr 2024
Thank you so much for choosing our property! My apologies that parking was a Challege. Once the paving is completed this week there will be plenty of parking. We are looking forward to some upgrades in the suites as well.

2/10 Terrible

Emily

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Can’t use the balcony and no microwave in room
Stayed 1 night in Apr 2024
Response from GM on 22 Apr 2024
Unfortunately, our balcony rooms are not accessible. They were closed for safety a few years ago. I'm sorry that your room did not have a microwave. Unfortunately, we do have one floor that doesn't have them. I hope that you will return and give us another opportunity. My sincere apologies.

10/10 Excellent

Maeyatta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Apr 2024
Response from Tanika B on 22 Apr 2024
Thank you for the awesome rating, we appreicate your business and thank you for taking the time to rate your stay. We look forward to having you as a guest again soon.

4/10 Poor

Lakeisha

Disliked: Cleanliness, property conditions & facilities
The power was out for 7 hours and it was hot
Stayed 1 night in Apr 2024
Response from Tanika B on 22 Apr 2024
It's very disheartening to know we failed to meet your expectations. However, we appreicate your business and thank you for sharing.

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tanika B on 22 Apr 2024
We apologize we did not meet your expectations. We hope you were able to speak with a manager to resolve your issue. Thank you for sharing.

10/10 Excellent

Tavonn

Stayed 1 night in Apr 2024
Response from Joseph H on 9 May 2024
Thank you for choosing us and for the great rating, we appreciate your business.

8/10 Good

Willemina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed
Stayed 2 nights in Apr 2024
Response from Tanika B on 22 Apr 2024
Thank you for your business and taking the time to rate your stay at the Doubletree Northlake. We look forward to your return.

8/10 Good

Candace

Stayed 1 night in Apr 2024
Response from Joseph H on 6 May 2024
Thanks for taking the time to share your rating. We appreciate your business.

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at this location. We like the proximity to downtown Atlanta without having to pay extra for parking. Easy access to freeway, restaurants and shops. Service at Marlo’s tavern was a bit slow but the food was good.
Stayed 2 nights in Apr 2024
Response from GM on 22 Apr 2024
Thank you so much for being our guest. It's always wonderful to hear great things about our property! We look forward to serving you again.

6/10 Okay

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Tanika B on 22 Apr 2024
I am very sorry; we did not exceed your expectations. We appreicate your business and hope to have you back again soon.

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
They need to change out the carpet , dingy moldy and smelly .
Stayed 2 nights in Apr 2024
Response from Tanika B on 22 Apr 2024
I am very sorry to know the carpet in your room was not satisfactory. We appreciate your feedback, and it will be shared with the decision makers of the property for solutions. Thank you for sharing

10/10 Excellent

Hugo

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from GM on 22 Apr 2024
Thank you so much for being our guest at the Doubletree Atlanta Northlake.

10/10 Excellent

Shemoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome would definitely come back
Stayed 1 night in Apr 2024
Response from GM on 22 Apr 2024
Thank you so much for being our guest. It's always wonderful to hear great things about of property and team! We look forward to serving you again!

6/10 Okay

HARPREET

Stayed 1 night in Apr 2024

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on 22 Apr 2024
Thank you so much for being our guest. It's always wonderful to hear great things about of property and team! We look forward to serving you again!

4/10 Poor

Charon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tanika B on 12 Apr 2024
We are very saddened to learn we did not meet your expectations. We hope you had an opportunity to speak with staff regarding your concerns. Thank you for sharing.

10/10 Excellent

Fredariko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Good good.
Stayed 2 nights in Apr 2024
Response from Tanika B on 12 Apr 2024
Awesome rating and comments. Thank you for sharing and please come back to see us again soon.

10/10 Excellent

edna

Liked: Cleanliness, staff & service, property conditions & facilities
unique is there a rest inside but the i dont like not free breakfast
Stayed 1 night in Apr 2024
Response from Tanika B on 12 Apr 2024
Thank you for taking the time to share your experience with us. We look forward to your return visit.

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Apr 2024
Response from Tanika B on 12 Apr 2024
Thanks for taking the time to share your rating. We appreicate your busines

6/10 Okay

gowanda

Travelled with family and small children
I love the fact, that you don't have to check out til 12pm . But their was some toilet issues going on. So we had to be moved to another room !
Stayed 5 nights in Apr 2024
Response from Tanika B on 12 Apr 2024
We are again very sorry you held to move rooms due to maintenance issues. We are happy to know we were able to make it right for you. Thank you for sharing.

10/10 Excellent

Denise

Stayed 1 night in Apr 2024
Response from Tanika B on 29 Apr 2024
Thank you for the wonderful rating, we appreciate your business and thank you for sharing

10/10 Excellent

Emily

Stayed 1 night in Apr 2024
Response from Tanika B on 29 Apr 2024
Thank you for the wonderful review, we appreicate your feedback and the time it took to leave a review.

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property felt safe although at first glance I had my doubts, I have to admit I am picky in that regard though. The staff are really, really great. Very attentive and want to make sure you feel comfortable. You can tell customer service is a high priority for them. The room itself is definitely dated and could use a renovation but I felt the price reflected that so I can’t really complain there. It was a fair price and you can’t beat the proximity to perimeter mall area which made getting dinner quick and easy.
Stayed 1 night in Apr 2024
Response from Tanika B on 3 Apr 2024
Thank you for such a detail review, it means so much to us that you took the time to share your experience with us. Please know it will be shared with the entire team at the Doubletree Northlake. Thank you for your business..

8/10 Good

Lanny

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great employees
Stayed 2 nights in Mar 2024
Response from Tanika B on 1 Apr 2024
We are very pleased to know we met your expectations and hope to have you back again when you're visiting the Tucker area.

10/10 Excellent

Seble

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient & good customer service
Stayed 1 night in Mar 2024
Response from Tanika B on 1 Apr 2024
Thank you for a perfect rating, we appreicate your business and hope to have you back again soon.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tanika B on 1 Apr 2024
We are very happy to know we exceeded your expectations during your visit to the Doubletree Northlake. Thank you for sharing.

8/10 Good

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Tanika B on 28 Mar 2024
Thank you foir taking the time to rate your stay at the Doubletree Northlake. We appreciate your business.

8/10 Good

Nneka

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Tanika B on 1 Apr 2024
Thank you for taking the time to rate your stay at the Doubletree Northlake, we appreciate your business.

10/10 Excellent

Mark

Stayed 2 nights in Mar 2024
Response from GM on 22 Apr 2024
Thank you so much for being our guest. It's always wonderful to hear great things about of property and team! We look forward to serving you again!

2/10 Terrible

Jen

Stayed 2 nights in Mar 2024
Response from Tanika B on 29 Apr 2024
It is very disheartening to know we failed to meet your expectations. We apologize for the lack of service received Your feedback is very important to us as it is used to improve our service. Thank you for sharing.

10/10 Excellent

Nakia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were extraordinarily friendly and helped however they could. I liked the fact that they checked in with me hours after I checked in to find out if I needed anything. The location of the hotel is very close to multiple restaurants, Walmart, target, etc (all within 3-5 miles). The bonus was the delicious cookies at the front desk 😆😋. I would definitely stay again if in the area!!!
Stayed 2 nights in Mar 2024
Response from AP on 23 Mar 2024
Thank you for the great review. Hope to see you again.

10/10 Excellent

Tomeka

Stayed 4 nights in Mar 2024
Response from Tanika B on 12 Apr 2024
We are so happy to know we met your expectations. Thank for sharing