Exterior detail

Reviews of Foxhall Resort

4 out of 5
Foxhall Resort
8000 Capps Ferry Road, Douglasville, GA

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 36 reviews" "
Rating 8 - Good. 7 out of 36 reviews" "
Rating 6 - Okay. 2 out of 36 reviews" "
Rating 4 - Poor. 6 out of 36 reviews" "
Rating 2 - Terrible. 2 out of 36 reviews" "

9.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph P.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hotel Management on 16 Jan 2024
Thank you so much for the 5 out of 5-star rating, Joseph! We are so happy to hear that you enjoyed your overall stay with us! We look forward to hosting you again soon.

4/10 Poor

Tammy

Stayed 2 nights in Dec 2023
Response from Hotel Management on 4 Mar 2024
Thank you for taking the time to share your rating with us, Tammy. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Management on 20 Dec 2023
We truly appreciate you taking the time to share your rating with us, Ronald. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

4/10 Poor

Scott

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
For the price charged the property was a 5 star for views the staff a low 2. The accommodations were subpar with barely any soaps, shampoos or coffee in room. And when asked about these the answers should have been what room and we will get these things handled, instead it was come back up front and we can hand you some more? Weather was gorgeous and the staff should’ve had large nightly fires lit by polo grounds for guests to enjoy but they didn’t
Stayed 2 nights in Nov 2023
Response from Hotel Management on 17 Nov 2023
Thank you so much for taking the time to share your experience from your recent stay with us, Scott. We will absolutely be discussing your points of concern with our staff. Please accept our sincerest apologies for the poor first impression; your experience is not the norm and is certainly not acceptable at our hotel. It is always of utmost importance to us to ensure that our guests and customers leave the hotel satisfied at all times. We hope that you’ll give us a second chance in the future to make up for the trouble you unfortunately experienced during your stay this time around.

8/10 Good

cynthia

Liked: Cleanliness, property conditions & facilities, room comfort
Would come back in the Summer
The stay was okay, the shower handle was weird, and I could not figure out how to turn on the hot water. If we were staying another day I would have reported it broken. Looks like the resort could be a lot of fun in the summer. I would recommend it for a wedding party for sure.
Stayed 1 night in Nov 2023
Response from Hotel Management on 7 Nov 2023
Thank you for taking a moment to share your experience from your recent stay with us, Cynthia. We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback and criticisms will help us improve for your next visit. Thank you again for your review, and we look forward to welcoming you back in the future!

10/10 Excellent

Jeremiah

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
So many things to do!
Stayed 3 nights in Jul 2023
Response from Hotel Management on 12 Jul 2023
It was a pleasure to welcome you as our guest, Jeremiah, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Hotel Management on 7 Apr 2023
Thank you so much for your 5-star rating, Carlos! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.

10/10 Excellent

Gabrielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foxhall Resort
Beautiful resort with lots to do. Was there for a wedding and it was a beautiful venue. Very fun! Restaurant had great food and the market had really good coffee! Front desk attendant Micki was the height of my stay. She assisted me in a little issue I had upon checking in and was adamant on making sure everything went well for me. She said she was the supervisor but she deserves a raise!!!
Stayed 2 nights in Mar 2023
Response from Hotel Management on 7 Apr 2023
Thank you for taking a moment to share your experience, Gabrielle. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. Your kind acknowledgment of the service of our associates is very much appreciated. I cannot wait to share your kind words! We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. I appreciate the feedback that you have shared, and we certainly look forward to your return!

4/10 Poor

Angela

Disliked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Emily

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Amanda on 27 Sept 2022
Thank you for your review of our property. We hope to see you again soon!

10/10 Excellent

Vinil

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2022

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a relaxing stay with so much to do. Staff was super friendly and helpful. Food was amazing!!
Stayed 2 nights in Apr 2022
Response from Foxhall Team on 12 Apr 2022
Thank you Jill for sharing your feedback! We are thrilled that everything was to your liking and you enjoyed your stay. We hope you will visit again soon!

10/10 Excellent

HESHAM, RIYADH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING IS OUTSTANDIN
Stayed 3 nights in Mar 2022
Response from Foxhall Team on 21 Mar 2022
Thank you kindly! We truly enjoyed hosting you and are glad you loved your stay with us!

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Alicia, Front Office Manager on 18 Jan 2022
Thank you for your kind review!

4/10 Poor

Reese

Travelled with family
Disliked: Cleanliness, staff & service, amenities
View of lake
Stayed 2 nights in Nov 2021
Response from Alicia, Front Office Manager on 5 Dec 2021
Hi Reese, Thank you for taking the time to review your stay with us. We would have loved the opportunity to make things better while you were here! We're glad you enjoyed the view of the lake. Please feel free to share with us next time anything we can do to improve your stay! Safe and happy travels to you!

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Alicia, Front Office Manager on 1 Dec 2021
Thank you Frank, we are so glad you enjoyed your stay!

8/10 Good

Britt

Business traveller
Liked: Cleanliness, staff & service, room comfort
Lake house feel
Neat place to stay.
Stayed 1 night in Nov 2021
Response from Bob on 11 Nov 2021
Thank-you Britt for your post. We hope you have an opportunity to return to the Foxhall Resort soon. Our mission is to provide Unique Experiences, Lasting Memories-Naturally

8/10 Good

Shemika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the quietness didn't like how we had to check in at 4 and all the activities stopped at 4:30 but will definitely come again and soon!
Stayed 1 night in Sep 2021
Response from Alicia, Front Office Manager on 2 Oct 2021
Thank you Shemika for sharing your experience with us! We're glad you enjoyed your stay. When you return, please feel welcome to pre-register at the front desk to receive your access wristband, then enjoy the resort until check in or a room is available. We'll even hold your bags for you if you'd like! Looking forward to seeing you soon!

6/10 Okay

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All the beautiful water lakes , ponds and river. On Sunday you should be able to access all activities & amenities.
Stayed 1 night in Aug 2021
Response from Bob Holsten on 23 Aug 2021
Thank-you Theresa for your comments. Please check your email, as I responded directly to your email to me. Again, constructive feedback is always welcome, and I trust you have an opportunity to visit us in the near future. Safe Travels Bob

4/10 Poor

Kelli

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stayed at Foxhall because we were in town for a wedding at the resort. Check in was at 4. Exactly 4 - no earlier. The wedding started at 5, so we sat outside by the pool for 5 hours waiting for check in. The pool looked nice, but since I only had an hour to get ready for the wedding I didn’t want to get wet. Our room was nice (Lakeside King). One of our friends rooms didn’t have working AC so he was moved to another room that was significantly smaller and no refund was offered. The service was lacking at this facility. Gorgeous area with a lot of potential, but the service caused some headaches.
Stayed 1 night in Jul 2021
Response from Bob Holsten on 2 Aug 2021
Thank-you Anonymous for taking to your time to let us know which areas of our service we can improve. It is only through valuable feedback from our guests that we can continue to monitor and improve our services and hospitality. Please note I will discuss your issues with our department managers to address. Again, thank-you for your comments and for staying at the Foxhall Resort. Bob Holsten General Manager

10/10 Excellent

Almanzia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice retreat near Georgia
Nice getaway from Atlanta. We took advantage of the long nature walks along the Chattahoochee River. We stayed in a villa which was nice, but had some minor maintenance issues which were a little distracting given the $400+ pee night price tag. For example, the toilets were running and the sliding door didn't latch securely. During COVID-19 the restaurant hours and menus were limited but we enjoyed everything we ordered. Sitting by the fire pit was fun with friendly visitors and locals alike. If you don't like the sounds of shotguns, you might not be a fan. We couldn't hear it inside our villa but outside you could hear constant shooting.
Stayed 2 nights in Mar 2021

8/10 Good

KJohn, FAIRBURN, GA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was quiet, organized and clean. If you rent a villa bring a toaster or hot plate if you want to cook. There is a microwave available to warm food.
Stayed 2 nights in Nov 2020

8/10 Good

Aarti

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2020

10/10 Excellent

Andrew

Liked: Cleanliness
Stayed 2 nights in Aug 2020

2/10 Terrible

Samira, Alpharetta, Ga

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Everything was closed, restaurant and activities. It was only 5 people in the whole resort, hardly no staff, the maintenance guy was the after hours concierge because they do not have staff. The rooms are beautiful but the resort is dead they should not be open for business right now. I am so happy that I only booked one night, the only thing the resort was missing was Zombies, I whole vibe and energy felt like the world ended and we was the only ones on the planet.
Stayed 1 night in Aug 2020

10/10 Excellent

Cherisse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property, limited food options
Very nice setting and nicely appointed rooms. The roads on the property were in poor condition and we had some trouble with the heating and air conditioning not functioning. Also, rather a secluded setting with few nearby (especially on-campus) food options. Better bring your breakfast because the onsite restaurant opens 11:30.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019
Response from Amber on 19 Jul 2019
Thank you for your rating. We would love to receive suggestions from you on what could have made this a 5-star experience.

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Great place. Beautiful rooms nice staff. Excellent sporting clays course. Rest food was very good. Will go again. Dd
Stayed 1 night in Sep 2018
Response from Max on 15 Sept 2018
Hey D, Thank you for taking the time to share your experience with the Expedia community. We're thrilled you enjoyed your time with us; sounds like you were able to enjoy every facet of the Resort. We look forward to seeing you again!

10/10 Excellent

ed, Memphis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bucolic setting, excellent staff. Will go there again in a heartbeat.
Stayed 1 night in Aug 2018
Response from Max on 28 Aug 2018
Hey Ed! Thank you so much for taking the time to share your experience. We're thrilled you enjoyed your time here with us at Foxhall, brief as it was. We hope to see you again, next time you pass through the area!

10/10 Excellent

Linda, Johns Creek, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, relaxing setting. Had a wedding at the Legacy Lookout - Stunningly Beautiful! It was perfect. I tried to think was there anything that could have made this perfection even better - only one, no drizzle of rain! Rain was short and back to perfection. 4 bedroom cottage was perfect for a gathering place. Awesome !!! Can’t wait to go back to Foxhall. Paddock Restaurant a must for dining !!
Stayed 2 nights in Aug 2018
Response from Max on 21 Aug 2018
Hi Linda, I hope you are having a wonderful day and that your travels back home were pleasant! On behalf of the Foxhall team, it was a pleasure to have you stay with us and to host your wedding at Legacy Lookout! Thank you for taking the time to provide your feedback. We look forward to welcoming you back again and wish you all the best!

2/10 Terrible

Verified traveller

Disliked: Staff & service
Most unorganized business in Georgia.
Don’t show up after 7....Late? 8:30pm is not late. The staff never even answered our calls when trying to check in. We booked another hotel and thankfully was able to get some rest at about 11 o’clock at night. Looks like I’ll stop using Expedia in the future.
Stayed 3 nights in May 2018
Response from Max on 23 Jul 2018
Thank you for taking the time to share your comments regarding your stay at Foxhall Resort. Please allow me to sincerely apologize for failing to deliver exceptional service and falling short in meeting your expectations. Our Welcome Center closes at 7 on weekdays, 11 on weekends; our team always communicates to our upcoming guests in regard to our hours of operation. Your feedback is very important as it helps to guide us to continually improve our service. My management team and I are taking appropriate measures to address the availability issues you mentioned. Thank you again for your time and have a wonderful day.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
When construction is complete, it will be nice!
The land is absolutely beautiful and although the cottage we stayed in (402) wasn't being worked on, the building next to us was. And when I say worked on, I mean literally being built. We received no warning about the construction going on (& it was everywhere). The room is very nice, but the bathroom doesn't make sense to me (no counter space at all and no fan in the bathroom). For less than what we paid, I could have stayed in a 4 star, and highly rated hotel in downtown Atlanta and received free breakfast the next morning. Once things are complete and all amenities are available I could maybe understand the high price of the room, but it felt like we were definitely over paying for what we received. As I read on another review somewhere, it is somewhat in the middle of nowhere so definitely have a full tank of gas before arriving. Also saw a cop on my way in and on my way out.
Stayed 1 night in Apr 2018