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Reviews of La Quinta Inn & Suites by Wyndham Atlanta Perimeter Medical

2.5 out of 5
La Quinta Inn & Suites by Wyndham Atlanta Perimeter Medical
6260 Peachtree Dunwoody Rd, Atlanta, GA

Reviews

7.0

Good

Rating 10 - Excellent. 482 out of 1362 reviews" "
Rating 8 - Good. 276 out of 1362 reviews" "
Rating 6 - Okay. 198 out of 1362 reviews" "
Rating 4 - Poor. 199 out of 1362 reviews" "
Rating 2 - Terrible. 207 out of 1362 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Camdyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how the staff and the people didn’t give anybody problems.
Stayed 2 nights in May 2024
Response from Danny on 6 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Atlanta Perimeter Medical. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Shawntell

Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 1 night in May 2024
Response from Danny on 6 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Atlanta Perimeter Medical. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

jaidah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
the tub in my room was horrible it was chipping and and it was stained dirt in it like UGH 0/10 the inside of the hotel is nice but ima pass on these non upgraded rooms! the breakfast wasn’t all that either like if the rate is higher due to breakfast they need to gone head and eliminate that cause i could’ve packed that n brought it TO the hotel myself.
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 4 May 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. I am saddened that you came at the time the tubs are being refurbished and you did not care for the complimentary breakfast. Your feedback is very important and will be shared with the team. Please rest assured that we are taking the appropriate measures to address your concerns noted here today. It is my hope that you will give us the opportunity to better serve you in the future.

8/10 Good

kimberly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem was that one of the elevators was down and they only had two and we were assigned to the fourth floor and the elevator took us to the fourth floor but could not take it back down because it had mechanical issues but the maintenance man was there and he was very concerned about that issue and said they would address it other than that the overall stay was good. It’s our third or fourth time staying there and it’s always been good. I was concerned about the bad reviews and was skeptical about staying this time but it was all good. I even mentioned it to the staff.
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 4 May 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting all your expectations. I am saddened that one of the elevators was being serviced during your stay. Your feedback is very important to us and will be shared with the staff. Thank you also for the kind feedback that you gave us. Please rest assured that we are taking the appropriate measures to address this concern. Our team work hard to make our guests happy and look forward to serving you in the future.

10/10 Excellent

Ada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice employees
Stayed 1 night in May 2024
Response from Assistant General Manager on 4 May 2024
Thank you for staying with us. It is always a pleasure to receive positive feedback. Thank you for the 5 out of 5. Our team work hard to make our guests happy and look forward to serving you in the future.

6/10 Okay

Arlene

The property was older and could use some updating. The breakfast eggs were not appealing. We also had a few issues with the room which the manager is trying to resolve for us with a rebate. It was ok, but probably would not return there. The staff were pleasant. We stayed 3 nights but did not get any maid service.
Stayed 3 nights in Apr 2024
Response from Danny on 3 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Atlanta Perimeter Medical. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Denise

Travelled with family and small children
Disliked: Amenities
The elevator was down my whole stay, which was a big inconvenience for my 84 year old grandma, the tub was filthy lamps did not work in the room.
Stayed 3 nights in Apr 2024
Response from Danny on 1 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Atlanta Perimeter Medical. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Breakfast was limited and exactly the same every day. My door lock was fussy and took multiple attempts to unlock it each time.
Stayed 7 nights in Apr 2024
Response from Danny on 1 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Atlanta Perimeter Medical. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Takisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The suite was clean, awesome bed, and great service as well. I will definitely book again.
Stayed 3 nights in Apr 2024
Response from Danny on 1 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Atlanta Perimeter Medical. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff. Need a ATM in lobby. And a kitchen
Stayed 2 nights in Apr 2024
Response from Danny on 1 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Atlanta Perimeter Medical. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was the most comfortable at my stay here . The staff was excellent and extremely polite. The ladies that clean the rooms are extremely respectful to your personal belongings as they do not touch them and they do not disturb you if you wish for them not to . Breakfast was amazing every morning and hot and fresh. Even the guests were respectful of one another. I felt safe welcome and relaxed. The television has so many channels that provide a wide rage of things to watch. I loved the privacy thank you so much for everything check out was super easy I had no problems .. clean and neat and the best part is the air conditioning works excellent and a coffee maker microwave and refrigerator was provided ice was available on both sides of hallways ..
Stayed 4 nights in Apr 2024
Response from Assistant General Manager on 26 Apr 2024
Thank you for staying with us. It is always a pleasure to receive positive feedback. Thank you for all you for the 5 out of 5. Our team work hard to make our guests happy and look forward to serving you in the future.

2/10 Terrible

Christianna

Disliked: Staff & service
Was so bad we checked out early. It’s a shame because we usually book la Quinta because it’s our favorite
Stayed 6 nights in Apr 2024
Response from Assistant General Manager on 26 Apr 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. I am saddened that you had to leave early. Your feedback is very important and will be shared with the staff. Please rest assured that we are taking the appropriate measures to address your concern. It is my hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Becky

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There wasn't too much I liked about this property.
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 27 Apr 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. Your feedback is very important and will be shared with the staff. It is my hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

james

Stayed 2 nights in Apr 2024
Response from Danny on 6 May 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Atlanta Perimeter Medical. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and clean hotel, front desk were very helpful. Will definitely stay here again, highly recommended
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 27 Apr 2024
Thank you for staying with us. It is always a pleasure to receive positive feedback. Thank you for the 5 out of 5. Our team work hard to make our guests happy and look forward to serving you in the future.

6/10 Okay

Jairo

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 27 Apr 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. Let us know how we can get that 5 out of 5 next time. Your feedback is always important. It is my hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Helen

Disliked: Property conditions & facilities
The cleanliness wasn't the best and one of the elevators was not working and has been that way for awhile. The second elevator also went out to service on Saturday night. The staff was very nonchalant about it. I will not make another reservation at this hotel.
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 27 Apr 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. I am saddened that you came at a time when one of our elevators is being serviced and the other went down temporarily due to someone sneaking a smoke in it. The staff hurried and called the technician who came out and reset it. Your feedback is very important and will be shared with the staff. Please rest assured that we are taking the appropriate measures to address your concern noted here today. It is my hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Ashley

Stayed 4 nights in Feb 2024
Response from Assistant General Manager on 27 Apr 2024
Thank you for staying with us. It is always a pleasure to receive positive ratings. Thank you for the 5 out of 5. Our team work hard to make our guests happy and look forward to serving you in the future.

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
All was great.
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 27 Apr 2024
Thank you for staying with us. It is always a pleasure to receive positive feedback. Our team work hard to make our guests happy and look forward to serving you in the future.

2/10 Terrible

Richard

Travelled with family
The front desk attendant was wonderfully welcoming and helpful. However, we were disgusted as soon as we entered our room. Sticky floors, trash on the ground and hair on the toilet and in the shower. Worst was the gross stains blood and bodily fluid stains on the pullout mattress and main chair in the room. We turned right around to the front desk (with photos), asked for a refund and went elsewhere to stay. I was not about to have my family stay in that hotel. And after at first being denied a refund, the general manager eventually did grant us a refund. So it all turned out ok, but I don’t think I’d ever recommend this location.
Stayed 5 nights in Apr 2024
Response from Assistant General Manager on 11 Apr 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. I am saddened that the pull out mattress and chair had stains. Your feedback is very important and will be shared with the staff. Please rest assured that we are taking the appropriate measures to address this concern. It is my hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 27 Apr 2024
Thank you for staying with us. It is always a pleasure to receive positive ratings. Thank you for the 5 out of 5. Our team work hard to make our guests happy and look forward to serving you in the future.

6/10 Okay

Geovanna

Stayed 1 night in Apr 2024
Response from Assistant General Manager on 27 Apr 2024
Than you for staying with us. Please accept my sincerest apology for not meeting your expectations. Please let us know how we can get that 5 out of 5 next time. Your feedback is always important. It is my hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Trevor

Stayed 3 nights in Apr 2024
Response from Assistant General Manager on 26 Apr 2024
Thank you for staying with us. It is always a pleasure to receive positive ratings. Thank you for the 5 out of 5. Our team work hard to make our guests happy and look forward to serving you in the future.

2/10 Terrible

Dominique

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The bed smelled as though it had been dowsed in bleach. The smell was absolutely horrible. Also, the towels and rags smelled as though they had been dipped in bleach. There was a stain on one of the rags in the bathroom.
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 11 Apr 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. All linen is washed in eco friendly solutions. You may have had a room with a mattress just recently cleaned. Your feedback is very important and will be shared with the staff. Please rest assured that we are taking the appropriate measures to address your concerns. It is my hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Tamara

Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 26 Apr 2024
Thank you for staying with us. It is always a pleasure to receive positive ratings. Thank you for the 5 out of 5. Our team work hard to make our guests happy and look forward to serving you in the future.

2/10 Terrible

Sandi

Travelled with group
Go to hotel staff was quick to help me. Went to my first room the room smelled and it was stains on the covers. I went to the front desk and express my concerns. Needless to say they switch my room. I went to the other room and it was the same problem stains on the cover. I told the staff again I became overwhelmed and decided to leave & get a refund
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 3 Apr 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. I am saddened that the rooms had issues that you went to. Your feedback is very important and will be shared with the staff. Please give us the opportunity to better serve you in the future.

8/10 Good

Farid

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It is conveniently located near the consulate I need to visit tomorrow
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 3 Apr 2024
Thank you for staying with us. It is always a pleasure to receive positive feedback. Our team work hard to make our guests happy and look forward to serving you in the future.

10/10 Excellent

Carmillia

Liked: Staff & service, property conditions & facilities
My go to
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 3 Apr 2024
Thank you for staying with us. It is always a pleasure to receive positive feedback. Our team look forward to serving you in the future.

6/10 Okay

Debra, Cumming

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Telephones in room did not work. Elevators did not work. No water machines on floor. Receptionist was very rude.
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 3 Apr 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. Your feedback is very important to us. I am saddened to hear that you came when one of our elevators is being serviced, telephones are out due to waiting for a part to come in from IT, we have never had water machines on our floors, and the receptionist was rude. Please rest assured that we are taking the appropriate measures to address all of your concerns noted today. It is my hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Briana

Travelled with family
Disliked: Amenities
Didn’t get to stay weren’t aware of the card rules
Stayed 3 nights in Mar 2024
Response from Assistant General Manager on 3 Apr 2024
Thank you for trying to stay with us. Please accept my sincerest apology for not meeting your expectations. I am saddened that we could not take your method of payment. It is my hope that you will give us the opportunity to serve you in the future.

10/10 Excellent

grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 3 Apr 2024
Thank you for staying with us. It is always a pleasure to receive positive feedback. Thank you for the 5 out of 5. Our team work hard to make our guests happy and look forward to serving you in the future.

2/10 Terrible

Laurie

While the front desk girl working the day we checked in( sorry I dont remember her name) worked as hard as she could to solve our problems the other staff we interacted with was just disgusting. 1. A/C not working in room2.no towels3. No hot water4. Refrigerator not cooling5. Micro not heating to make warm tea took over 4,min. Was at the hotel due to medical procedure and closness to facility. Went to gym to burn off my stress. Couldn’t turn down A/C it was too hot to work out. Thought about tv and just a little treadmill walk. No remote. Gave up went yo front desk and mentioned these things and before nice girl could open her mother a man at the other register boldly said to me we don’t have remotes if you want tv you need to ask for one here. I said ok guess you have major theft issues but understand. I replied might be helpful to guests to post a sign them that. It’s just a sign. Man yelled at me “go away” . I was finally offered by nice girl new room and said for it to be checked out for ac towels etc. she came back and said all was good. Not her fault but my spouse tells me be careful of the toilet! Apparently only one side of the seat was secured so strike again for housekeeping. Can’t clean a toilet without picking up the lid. Then to finish our stay this morning around .9:00 housekeeping parked the cart outside our foot and proceeding to talk loudly on his phone for the hour we were stilllin the room. While we both went up and down the stairs oh one elevator was out.
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 3 Apr 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. So many things reported. This is not the stay we ever wanted you to have. Your feedback is very important and will be shared with the staff. Please rest assured that we are taking the appropriate measures to address all of your concerns noted here today. It is my hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Leona

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Assistant General Manager on 3 Apr 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. Please let us know what we can do better to please you. It is my hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Nikita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am totally satisfied with their services. The room was clean and spacious. They had plenty of options in breakfast. Will consider to stay in la quinta again for sure.
Stayed 3 nights in Mar 2024
Response from General Manager on 25 Mar 2024
Awesome to hear we met your expectations. Thank you for choosing La Quinta.

8/10 Good

catherine, bloomingdale

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of parking, and restaurants are in a reasonable amount of distance
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 3 Apr 2024
Thank you for staying with us. It is always a pleasure to receive positive feedback. Our team look forward in serving you in the future.

6/10 Okay

Donnelle, Houston

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My check-in experience was amazing! Ms Gwen is the best guest services host I’ve encountered in a very long time! Now, the room was decent but the cleanliness could have been better. There was evidence that the previous guest had a party since there was evidence of balloon remnants and such. The microwave was unusable since it was so filthy. The request to have it cleaned never happened. I eventually used a washcloth from the bathroom to clean it. Otherwise, it was a decent stay. SN: When housekeeping are cleaning other rooms, they shouldn’t keep slamming the door on the latch. The noise travels and disrupts guests in nearby rooms.
Stayed 4 nights in Mar 2024
Response from General Manager on 20 Mar 2024
Thank you for your feedback. The information you have provided will assist us in offering better service. We appreciate your staying with us and hope to see you again soon.

4/10 Poor

ryann

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was only one elevator working at the very back of the hotel. There was a new computer system that none of the staff members knew how to run. Room over all was okay but the bathroom had black and pink mold in the ceiling and around tub. Also key cards quit qorkinf u less they keep them absoutely away from everything... which they dont tell you at check in.
Stayed 2 nights in Mar 2024
Response from General Manager on 20 Mar 2024
Sorry to hear that your room had maintenance issues. I will make sure my Maintenance Team corrects this as soon as possible. Unfortunately the elevator parts are taking longer than expected for repairs as they are custom made. We hope the elevator will be retuned to service shortly.

2/10 Terrible

Amouria

Stayed 1 night in Mar 2024
Response from Assistant General Manager on 11 Apr 2024
Thank you for staying with us. Please accept my sincerest apology for not meeting your expectations. Please give us a feedback and let us know what we need to do better for you. It is my hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Jasmine

Liked: Staff & service
Disliked: Cleanliness
The rooms were not clean even after they switch me to a new room bc the water didn’t drain in the shower for my first room. The staff was really nice & accommodating but the reviews lied!. It just wasn’t clean in my opinion.
Stayed 2 nights in Mar 2024
Response from General Manager on 20 Mar 2024
Sorry to hear you had maintenance and housekeeping issues during your stay. Your comments will help us to improve. Thank you for taking the time to review your stay.

10/10 Excellent

Nikki, Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024
Response from General Manager on 20 Mar 2024
Awesome to see we met expectations! See you soon!

2/10 Terrible

Anthony

Stayed 1 night in Mar 2024
Response from General Manager on 20 Mar 2024
Thank you for taking the time to rate your stay. I apologize that we did not meet our expectations of earning a 5. Before you check-out during your next stay with us please let us know if there is anything we can do to have made your stay more comfortable.

8/10 Good

Jeremy

Stayed 1 night in Mar 2024
Response from Assistant General Manager on 3 Apr 2024
Thank you for staying with us. Our team work hard to make our guests happy and look forward to serving you in the future.

8/10 Good

aziz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except water pressure it was a great hotel.
Stayed 1 night in Mar 2024
Response from General Manager on 20 Mar 2024
Sorry to hear you had low pressure. We haven't had any plumbing issues lately but will have our team look into your concerns as soon as possible. Thank you for staying with La Quinta.

2/10 Terrible

Kaitlin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Seems to be in a nice area. Gwen at front desk was very kind and quick during check in. Unfortunately the room was filthy with a dirty toilet seat, stained and dirty sheets with what looked like blood on them and other questionable hard spots like boogers. We were instantly given a new room but that one was not better at all and we decided to get a refund and go to a different hotel. Gwen was very apologetic and kind during it all. I would not recommend this hotel unless they can get new housekeeping staff.
Response from General Manager on 20 Mar 2024
Please accept my apologies. I will make sure that the room you entered is inspected and any housekeeping issues rectified before we sell it again. Thank you for letting us know so we can continue to improve our service.

10/10 Excellent

Kahiem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.. My only complaint which is minor is getting the equipment in the gym fixed
Stayed 2 nights in Mar 2024
Response from General Manager on 20 Mar 2024
Thank you for letting us know. We will follow up on timing to have the fitness machine repaired.

4/10 Poor

Jalesa, Antioch

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The hotel wasn’t a bad place the staff was very nice and understanding. They were in the middle of changing and getting cleaning crew to accommodate the needs. Things were missing from the rooms, however they did upgrade us but the rooms wasn’t a clean as they should’ve been. Breakfast was good.
Stayed 2 nights in Mar 2024
Response from General Manager on 20 Mar 2024
Sorry to hear the room was missing items. We have a new staff and they must have forgot to place them. Thank you for letting us know so that we can continue their training.

10/10 Excellent

Chtara

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay !
Stayed 1 night in Mar 2024
Response from General Manager on 20 Mar 2024
Great to hear! Hope to see you again soon!

4/10 Poor

Paul

Travelled with group
room service only upon request Did not inform you of this at all when you checked in.
Stayed 4 nights in Mar 2024
Response from General Manager on 20 Mar 2024
Thank you for letting us know. I apologize that the check-in clerk did not run through our cleaning service with you. I will remind them of the importance of announcing this to our guests.

8/10 Good

Conor

Business traveller
Liked: Cleanliness, amenities
Great exercise room
Stayed 1 night in Mar 2024
Response from g on 20 Mar 2024
Glad you liked it! Hope to see you again soon!

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing was that an elevator was out so I took the stairs versus going to look for the other one.
Stayed 1 night in Mar 2024
Response from General Manager on 20 Mar 2024
Great to see we scored a 5! Hopefully the elevator will be operating again soon. We are waiting on parts!