6/10 Okay
Beth M.
19 Jul 2024
Liked: Cleanliness
Family Fun
The home was clean and nice. The air conditioner was not working properly which made it uncomfortable. We contacted the agency caring for the home and they responded immediately and tried to resolve. They kept in touch with us our entire stay while trying to have it repaired. They were very kind and responsive. It made the less than comfortable temperature better since it was obvious that they were making many attempts to remedy the situation. When I requested some type of monetary compensation for the inconvenience the request was made to VRBOand an agreement made. I feel that this was an unfortunate situation but was handled in a very professional manner.
Thank you,
Beth Murphree
Beth M.
Stayed 3 nights in Jun 2024