Atlixco Hotel with Pool

"The place was amazing and my kids loved the little robes and slippers that were provided at the hotel .. "

"First time in Puebla and guessed where would be convenient to our event. The hotel was as pictured. We are non-Spanish speakers with only a minimum of words. The check-in was quick and the staff were kind and helpful. The room was. Spacious and the grounds were clean and well maintained. The pool area was very nice. The room service was good and affordable and there was a fully stocked refrigerator with snacks and drinks drinks for much less than in the US. This is a sustainable hotel with LEDs, solar and other energy/resource saving measures. We felt safe throughout the trip and there is 24hr security on site"

"Great breakfast and amble brunch options on Sunday. AC kept the room very comfortable "

"personal muy amable"

"Baños muy viejos Cama confortable Sillón incómodo"

"Good"

"Very good"

"Everything good, except my key kept getting desactivated due to the fact I had my phone close to the card key (according to staff) and that was an inconvenience for me I had to go back again down to the lobby a few times "

"I had a Do Not Disturb sign on the door and they ended up coming in. Made the bed, took the towels and did not even restock anything. We went to complain to receptionists and they came back later after checking the cameras and didn't notice anyone go in (Then how was the bed made and the towels gone?) "