Breakfast, lunch, dinner served; sea views
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Reviews of Hilton Auckland

5 out of 5
Hilton Auckland
Princes Wharf 147 Quay Street, Auckland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1004 reviews" "
Rating 8 - Good. 252 out of 1004 reviews" "
Rating 6 - Okay. 76 out of 1004 reviews" "
Rating 4 - Poor. 39 out of 1004 reviews" "
Rating 2 - Terrible. 18 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hilton Auckland on 2 May 2024
Kia Ora Jodie, Thank you for your review and we hope to welcome you back in the near future. Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

10/10 Excellent

Ambert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and a gorgeous view with a very massive deck. The room was luxurious and comfortable, and the facilities were great. We had heard before we got here that others have had to wait for their room to be ready which was the same case for us. While annoying, as we’d planned our activities around getting into our room at three, the staff were lovely and gave us complimentary drinks. The parking situation is super dire, however Fred at the front was lovely, friendly and helpful, making it a little more painless.
Stayed 1 night in Apr 2024
Response from Hilton Auckland on 28 Apr 2024
Kia Ora Ambert, Thank you for sharing your delightful experience with us! We are thrilled to hear that you enjoyed our beautiful room, the gorgeous view, and the spacious deck. It is wonderful to know that you found the room luxurious and comfortable, and that the facilities met your expectations.We apologize for any inconvenience caused by the wait for your room. We appreciate your patience, and we are glad our lovely staff made it up to you with complimentary drinks. Fred is indeed a gem, and we will be sure to pass along your kind words to him.Regarding the parking situation, we understand it can be challenging. We are continuously working to improve this aspect of our service, and we appreciate your feedback.We look forward to welcoming you back on your next visit! Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

10/10 Excellent

Jonathan, Christchurch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We requested a early check-in with a reply by assistant manager Catherine pending on availability Welcomed ANZA weekend with a warm smile front desk Maria with surprise our room was ready at 9am (please take note Maria & Concierge apologies missed her name 25th April AM shift) are definitely a asset to the brand,first timers at the Hilton Auckland,very relaxing & can't fault our stay. Thank you Hilton Auckland
Stayed 2 nights in Apr 2024
Response from Hilton Auckland on 29 Apr 2024
Kia Ora Jonathan, Thank you for taking the time to write a review following your stay at Hilton Auckland. It is wonderful reading about your enjoyable experience with us, we are glad you had a great stay!We appreciate the special recognition for our lovely Front of House team, we will make sure to pass your kind words on to Mariya, Catherine and Yveline. Jonathan, thank you again and we hope to welcome you again in the near future! Kind regards,Scott ThomsonGeneral Manager- Hilton Auckland

10/10 Excellent

janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was lovely. Everything within walking distance. We most enjoyed the view of the harbor, it really made our time in Auckland special.
Stayed 2 nights in Apr 2024
Response from Hilton Auckland on 21 Apr 2024
Kia Ora Janet, Thank you for writing your wonderful review. We are delighted to hear that you enjoyed your stay at Hilton Auckland and it was our pleasure having you.Thank you again and we hope to welcome you back in the near future. Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful hotel in a great location! Staff are very kind. Highly recommended!
Stayed 1 night in Apr 2024
Response from Hilton Auckland on 16 Apr 2024
Kia Ora Joanne, Thank you for your wonderful review. We are delighted hearing that you would recommend Hilton Auckland, and it was our pleasure having you. Joanne, thank you again and we look forward to welcoming you back in the near future.Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

10/10 Excellent

Sanjeewa, Yucaipa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in Mar 2024
Response from Hilton Auckland on 14 Apr 2024
Kia Ora Sanjeewa, Thank you for your amazing review!We appreciate the 5- star rating. Kind regards,Scott ThomsonGeneral Manager- Hilton Auckland

10/10 Excellent

eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fish restaurant has a unique location.
Stayed 4 nights in Mar 2024
Response from Hilton Auckland on 8 Apr 2024
Kia Ora Eric, Thank you for taking the time to write this lovely review. It was our pleasure to have you and it is great hearing that you enjoyed your experience at our restaurant Fish. Eric, thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind regards,Scott ThomsonGeneral Manager- Hilton Auckland

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views and very friendly staff.
Stayed 3 nights in Mar 2024
Response from Hilton Auckland on 8 Apr 2024
Kia Ora Adam, Thank you for staying at Hilton Auckland! We are so grateful for your 5* review. It was a pleasure having you stay with us, and we look forward to welcoming you again in the near future! Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Hilton in Auckland. It is located in a great location as it is a short distance to walk to downtown and the Viaduct harbour. Also, from our balcony we have great view of the wharf. I enjoyed watchingthe sun rises every day. The interior of the hotel common area and our room are new, modern and cosy. All staff are very friendly and professional. However, the free Wifi was not working as it was either slow or kept dropping out. We did not use the outdoor pool because the water was cold to swim in. I would like the buffet breakfast selections to be more expansive. All in all we have a good experience and would recommend the Hilton Auckland to our extended family, friends and colleagues.
Stayed 4 nights in Mar 2024
Response from Hilton Auckland on 8 Apr 2024
Kia Ora Fiona, Thank you for your review regarding your stay at Hilton Auckland. We are delighted to hear that you had a great experience and enjoyed our unique location. We appreciate the feedback about the Wifi, pool and the breakfast; it has been taken on board and is being reviewed by the team.Fiona, thank you again, and we hope to welcome you back in the near future!Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

10/10 Excellent

Akanksha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a beautiful property and our stay was excellent. The restaurant inside was amazing and it was accessible to many places just by walking distance. The staff was incredibly friendly and very helpful.
Stayed 2 nights in Mar 2024
Response from Hilton Auckland on 8 Apr 2024
Kia Ora Akanksha, Thank you for your wonderful review following your stay at Hilton Auckland. It was our pleasure having you, and we are delighted to hear about your positive experience regarding your stay at Hilton Auckland. Thank you again, and we look forward to welcoming you in the future! Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

10/10 Excellent

Bigyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not good
Stayed 1 night in Mar 2024
Response from Hilton Auckland on 8 Apr 2024
Kia Ora Bigyan, Thank you for taking the time to provide us with your 5* review. We appreciate your feedback regarding the parking. It has been taking on board and it is being reviewed by our team. Thank you again, and we look forward to welcoming you again in the near future. Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

10/10 Excellent

JOHN, MECHANCISVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean the staff was very helpful and friendly.
Stayed 2 nights in Mar 2024
Response from Hilton Auckland on 8 Apr 2024
Kia Ora John, Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure having you stay with us, and we appreciate your feedback regarding the cleanliness and our outstanding hospitality. John, thank you again, and we look forward to welcoming you again at Hilton Auckland. Kind regards, Scott ThomsonGeneral Manager- Hilton Auckland

2/10 Terrible

GRAHAM

Stayed 3 nights in Mar 2024

6/10 Okay

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Beware! If u pay the high room rate for a king harbor view room, you may not have a harbor view. Humongous cruise ships dock right next to the hotel and block all views. The hotel gave us a cheap bottle of wine to compensate. Those rooms are expensive.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tamilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms pick up lots of outside noise
Stayed 3 nights in Mar 2024

10/10 Excellent

Jerome

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for walking around downtown Auckland. If you are taking a cruise the dock is right next door.
Stayed 2 nights in Feb 2024

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were VERY disappointed in our room as we paid for a harbor view and instead had a huge cruise ship directly across from our room. Its engines running making enough noise that we could not enjoy the view nor the balcony. We were told ships harbor there constantly. If that is the case why weren't we told so we could have made other plans? I feel we paid an exorbitant price only to be disappointed by the ship not 60 feet from our balcony.
Stayed 1 night in Feb 2024
Response from Scott Thomson on 18 Mar 2024
Kia Ora Margaret,Thank you for taking the time to provide this feedback. We pride ourselves on giving the best possible guest experience and we are sincerely sorry to hear that we fell short in this instance.Your feedback has been taken on board and is being reviewed by our team. We hope to have the opportunity to make it right in the future. Kind regards, Hilton Auckland

8/10 Good

Victor

Travelled with group
Beautiful property and helpful staff. Got there early and room promised at 3pm but not available until 545. Luggage not delivered as promised.
Stayed 2 nights in Feb 2024
Response from Scott Thomson on 18 Mar 2024
Kia Ora Victor,Thank you for taking the time to post your review following your stay at Hilton Auckland. We are delighted that you enjoyed your stay with us and appreciate the time it has taken for you to provide this feedback to help us to improve future stays. Thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind regards, Scott ThomsonGeneral Manager - Hilton Auckland

8/10 Good

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be prepared. Right next to cruise ship parking! You can hear announcements on the ships!
Stayed 2 nights in Feb 2024
Response from Scott Thomson on 18 Mar 2024
Kia Ora Holly, Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Auckland

4/10 Poor

Pat

Stayed 1 night in Feb 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Scott Thomson on 19 Feb 2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Auckland

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The helpfulness of the receptionists and travel desk advisors helped make our stay much easier. The bathroom was always clean.
Stayed 4 nights in Feb 2024
Response from Scott Thomson on 20 Feb 2024
Kia Ora James,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our hospitality. Thank you again James and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

10/10 Excellent

Patricia

Stayed 1 night in Feb 2024

8/10 Good

Bart

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel located on the water so great views from rooms, bar and restaurant. We enjoyed having drinks on outside deck areas watching the boats go by. Our room was a little dated but clean and spacious. Easy walk to restaurants and shopping.
Stayed 1 night in Feb 2024
Response from Scott Thomson on 20 Feb 2024
Kia Ora Bart,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our bar and restaurant. Thank you again Bart and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

10/10 Excellent

Marieta

Stayed 1 night in Feb 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location with lovely views and big decks. The staff is quite nice and welcoming. The bar is quiet and there is outdoor seating in a lovely setting. It’s a little inconvenient to services (a 3-4 block walk to coffee, pharmacy, etc.). If you need a cab, I recommend Uber since the cabs weren’t reliable, but Uber drivers are usually waiting nearby. Gym was small but serviceable. The pool is quite small.
Stayed 3 nights in Feb 2024
Response from Scott Thomson on 20 Feb 2024
Kia Ora Cynthia,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our facilities and the hospitality provided by the team. Thank you again Cynthia and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

6/10 Okay

Doug

Stayed 6 nights in Jan 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a superb room with a huge terrace overlooking Auckland Harbour, and the never ending ferries. It was an easy walk down the pier to the heart of Auckland, with superb restaurants and sights.
Stayed 4 nights in Jan 2024
Response from Scott Thomson on 20 Feb 2024
Kia Ora John,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our rooms. Thank you again John and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

10/10 Excellent

Faisal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine.
Stayed 2 nights in Jan 2024
Response from Scott Thomson on 20 Feb 2024
Kia Ora Faisal,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed your stay. Thank you again Faisal and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

8/10 Good

Larry

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2024
Response from Scott Thomson on 19 Feb 2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Auckland

10/10 Excellent

Hanspeter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay at the Hilton, Auckland
- professional service at front desk - excellent concierge dervice - super room with a superb view
Stayed 2 nights in Jan 2024
Response from Scott Thomson on 19 Feb 2024
Kia Ora Hanspeter,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our rooms and the hospitality provided by the team. Thank you again Hanspeter, and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

10/10 Excellent

William

Stayed 1 night in Jan 2024
Response from Scott Thomson on 19 Feb 2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Auckland

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good front desk service and remembered my surname through out my stay concierge good group of guys and informative will stay again when opportunity arises 🙏👍
Stayed 2 nights in Jan 2024
Response from Scott Thomson on 19 Feb 2024
Kia Ora Edward,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you with us and it’s great to hear you enjoyed your stay especially the hospitality provided by the team. Thank you again Edward and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

6/10 Okay

Karen

Travelled with partner
The staff here were really great, however the property itself is overpriced for what you get. There is a lot that needs repair both in the room and also on the deck, eg, loose tiles that water oozes from when you walk on it. This is yet another hotel that is cashing in on the views. The breakfast was very nice.
Stayed 1 night in Jan 2024
Response from Scott Thomson on 19 Feb 2024
Kia Ora Karen,Thank you for taking the time to post your review following your stay at Hilton Auckland. We are delighted that you enjoyed your stay with us and appreciate the time it has taken for you to provide this feedback to help us to improve future stays. Thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind regards, Scott ThomsonGeneral Manager - Hilton Auckland

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Scott Thomson on 19 Feb 2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Auckland

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checkin was greatly delayed as rooms were not ready. The rest of the stay was very good.
Stayed 1 night in Jan 2024
Response from Scott Thomson on 19 Feb 2024
Kia Ora John,Thank you for taking the time to post your review following your stay at Hilton Auckland. We are delighted that you enjoyed your stay with us and appreciate the time it has taken for you to provide the feedback on your check in process to help us to improve future stays. Thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind regards, Scott ThomsonGeneral Manager - Hilton Auckland

10/10 Excellent

Bruce

Stayed 2 nights in Jan 2024
Response from Scott Thomson on 19 Feb 2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Auckland

6/10 Okay

Wendy, La Jolla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was pretty good, though not as personal as other Hilton stays due to the busy season, so it's understandable. Notable mentions are the fantastic breakfast and bellhops and valet staff, who were really outstanding in their customer service. Do note that ocean facing rooms which are more expensive face the ferry docks so activity starts at about 6 am. It is very well located so it's walking distance to shops and restaurants.
Stayed 3 nights in Dec 2023
Response from Scott Thomson on 19 Feb 2024
Kia Ora Wendy,Thank you for taking the time to post your review on following your stay at Hilton Auckland. We are delighted that you enjoyed your stay with us and appreciate the time it has taken for you to provide this feedback to help us to improve future stays. Thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind regards, Scott ThomsonGeneral Manager - Hilton Auckland

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Auckland
Very clean and Renovated.
Stayed 1 night in Jan 2024
Response from Scott Thomson on 19 Feb 2024
Kia Ora David,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our facilities. Thank you again David and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location and breakfast - rooms need some modernization and maintenance as does the exterior
Stayed 1 night in Dec 2023
Response from Scott Thomson on 19 Feb 2024
Kia Ora David,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our rooms. Thank you again David, and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty impressed with our stay here. We found out an extremely large cruise ship would be blocking our view, so the staff gave us a discount on our stay and a complimentary bottle of wine for the inconvenience. They also comped our breakfast, which was delicious and had a huge range of healthy options. Definitely the best breakfast I’ve ever had at a hotel. The rooms were updated, clean, and comfortable with a nice deep soaking tub. The surrounding harbor area itself is a little unusual. It felt more like a working dock than a cosmopolitan harbor, but still walkable enough with a few sights nearby. (We enjoyed the maritime museum.) We only stayed for one night before starting our NZ tour, but liked it so much I wouldn’t hesitate booking again.
Stayed 1 night in Dec 2023
Response from Scott Thomson on 19 Feb 2024
Kia Ora Trevor,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our rooms. Thank you again Trevor and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Location location location
Stayed 4 nights in Dec 2023
Response from Scott Thomson on 19 Feb 2024
Kia Ora George,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you liked the location of the hotel overseeing the Waitemata Harbour. Thank you again George, and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

8/10 Good

Carole Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Scott Thomson on 19 Feb 2024
Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you had a pleasant experience. We look forward to welcoming you back soon.Kind Regards,Hilton Auckland

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Elia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Scott Thomson on 18 Dec 2023
Kia Ora Craig,Thank you for taking the time to leave a rating! We appreciate your feedback and hope to welcome you back for an even better experience in the future.Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

2/10 Terrible

Nicky

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Scott Thomson on 18 Dec 2023
Kia Ora Nicky,Thank you for taking the time to leave a rating! We hope to welcome you back for an even better experience in the future.Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff and relaxing atmosphere.
Stayed 2 nights in Dec 2023
Response from Scott Thomson on 18 Dec 2023
Kia Ora Peter,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our hospitality. Peter, thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Soulless and dated property but generally ok with a good breakfast and central location. Generally very good staff especially room service and housekeeping.
Stayed 4 nights in Dec 2023
Response from Scott Thomson on 18 Dec 2023
Kia Ora James,Thank you for your review following your stay with us at Hilton Auckland. It was our pleasure to have you stay with us and it’s great to hear you enjoyed our hospitality, James, thank you again and we hope to welcome you back to Hilton Auckland in the near future. Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Scott Thomson on 18 Dec 2023
Kia Ora Andrew,Thank you for taking the time to leave a rating! We appreciate your feedback and hope to welcome you back for an even better experience in the future.Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland

10/10 Excellent

Craig

Stayed 1 night in Nov 2023
Response from Scott Thomson on 18 Dec 2023
Kia Ora Craig,Thank you for taking the time to leave a rating! We appreciate your feedback and hope to welcome you back for an even better experience in the future.Kind Regards, Scott ThomsonGeneral Manager - Hilton Auckland