City view from property

Reviews of Travelodge Hotel Auckland Wynyard Quarter

4 out of 5
Travelodge Hotel Auckland Wynyard Quarter
110 Pakenham St West, Auckland, Auckland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 321 out of 507 reviews" "
Rating 8 - Good. 144 out of 507 reviews" "
Rating 6 - Okay. 32 out of 507 reviews" "
Rating 4 - Poor. 7 out of 507 reviews" "
Rating 2 - Terrible. 3 out of 507 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Millie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable rooms with great sound proofing for recovering from jet leg! In a great area for easy access to food and a short walk to nearby attractions!
Stayed 3 nights in May 2024
Response from Travelodge Auckland Team on 6 May 2024
Dear MillieThank you for your review of your recent stay with the Travelodge Hotel Auckland Wynyard Quarter.We are happy to hear you had a pleasant stay with us and found the location convenient and handy.We look forward to welcoming you again soon!Kind regards,Travelodge Auckland Team

10/10 Excellent

MEGAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Travelodge Auckland Team on 6 May 2024
Dear MEGAN,Greetings from Travelodge Hotel Auckland Wynyard Quarter! Thank you for taking the time to review your recent stay with us. We are delighted that you had an enjoyable experience during your visit.We would be more than happy to welcome you again on your next trip to Auckland. Please do not hesitate to contact us if you need any assistance.Best regards,Travelodge Hotel Auckland Wynyard Quarter TeamRefreshingly Simple

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located within Auckland, to allow ample exploring.
Stayed 4 nights in Apr 2024
Response from Travelodge Auckland Team on 4 May 2024
Dear MatthewThank you for your review of your recent stay with the Travelodge Hotel Auckland Wynyard Quarter.We are happy to hear you had a pleasant stay with us and found the location convenient and handy.We look forward to welcoming you again soon!Kind regards,Travelodge Auckland Team

10/10 Excellent

Sukumar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. New facility. Very comfortable. Street parking is available. Good value.
Stayed 1 night in Apr 2024
Response from Travelodge Hotel Auckland Team on 29 Apr 2024
Dear Sukumar,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

8/10 Good

Carla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is great as usual, have stayed here multiple times. Staff were lacking a bit of enthusiasm this time around. Didn’t receive our Expedia VIP benefit this time either.
Stayed 1 night in Apr 2024
Response from Travelodge Team Auckland on 29 Apr 2024
Dear Carla,While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case that we fell short.We hope to have the opportunity to welcome you back for a great experience with us in the future.Best Regards,Travelodge Team Auckland

10/10 Excellent

KERRY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent views from City View room and walking distance to restaurants and harbour etc.
Stayed 3 nights in Apr 2024
Response from Travelodge Auckland Team on 24 Apr 2024
Dear KerryThank you for your review of your recent stay with the Travelodge Hotel Auckland Wynyard Quarter.We are happy to hear you had a pleasant stay with us and found the location convenient and handy.We look forward to welcoming you again soon!Kind regards,Travelodge Auckland Team

8/10 Good

Polly, Spokane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, comfortable, attractive hotel, with friendly staff. There are very few restaurants in the neighborhood. The hotel skimped on on tissues and TP, and our room had a very tiny wastepaper container.
Stayed 3 nights in Apr 2024
Response from The Travelodge Hotel Team on 22 Apr 2024
Dear Polly,Greetings from Travelodge Hotel Auckland Wynyard Quarter! Thank you for taking the time to review your recent stay with us. We are delighted to know that you had an enjoyable experience during your visit.Thank you for your feedback, we have discussed these comments with our Housekeeping team and will use it to continue to improve our servicesWe would be more than happy to welcome you again on your next trip to Auckland. Please do not hesitate to contact us if you need any assistance.Best regards,The Travelodge Hotel Team

10/10 Excellent

Li

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is in CBD, walkable to all direction.
Stayed 3 nights in Mar 2024
Response from Travelodge Auckland Team on 16 Apr 2024
Dear LiThank you for your review of your recent stay with the Travelodge Hotel Auckland Wynyard Quarter.We are happy to hear you had a pleasant stay with us and found the location convenient and handy.We look forward to welcoming you again soon!Kind regards,Travelodge Auckland Team

10/10 Excellent

Katryna

Liked: Cleanliness, amenities
Fabulous place to stay - great location and excellent reception team
Stayed 1 night in Apr 2024
Response from Travelodge Hotel Auckland Team on 15 Apr 2024
Dear Katryna,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

10/10 Excellent

Tapan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and handy location
Stayed 1 night in Apr 2024
Response from Travelodge Hotel Auckland Team on 15 Apr 2024
Dear Tapan,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

10/10 Excellent

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 2 nights in Apr 2024
Response from Travelodge Hotel Auckland Team on 15 Apr 2024
Dear Angela,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

10/10 Excellent

johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Travelodge Auckland Team on 11 Apr 2024
Dear Johnathan,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

10/10 Excellent

REGINALD

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful
Stayed 1 night in Apr 2024
Response from Travelodge Hotel Auckland Team on 5 Apr 2024
Dear Reginald,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wifi for guests is very slow , and no preloaded apps in the chrome cast ( like YouTube ) so you have to do that for your own device..
Stayed 1 night in Apr 2024
Response from Travelodge Auckland Team on 5 Apr 2024
Dear Adam, Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay. We take all feedback seriously, and we will use it to improve our services. We are happy to hear you had a pleasant stay with us, and we hope to see you again soon! Kind regards, Travelodge Auckland Team

10/10 Excellent

REGINALD

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable rooms.
Stayed 1 night in Apr 2024
Response from Travelodge Hotel Auckland Team on 4 Apr 2024
Dear Reginald,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

8/10 Good

Nagmeet

Stayed 4 nights in Mar 2024
Response from Travelodge Auckland Team on 22 Apr 2024
Dear Nagmeet,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, great location
Stayed 1 night in Mar 2024
Response from Travelodge Auckland Team on 4 Apr 2024
Dear Steve,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nowhere to put any clothes so every time you dressed you had to pull your suitcase out
Stayed 5 nights in Mar 2024
Response from Cliff on 29 Mar 2024
Thank you so much for your stay.

10/10 Excellent

Kel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was mostly clean. Location was great and staff was friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Travelodge Hotel Auckland Team on 26 Mar 2024
Dear Kel,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us and found the location very convenient!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

8/10 Good

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and convenient to places we wanted to visit. But it had limited storage space for clothes.
Stayed 2 nights in Mar 2024
Response from BJS on 26 Mar 2024
Kia Ora Alexis,Greetings from Travelodge Hotel Auckland Wynyard Quarter! Thank you for taking the time to review your recent stay with us.We appreciate that some aspects of your stay met your expectations, quiet area and good location. I am sorry to hear the storage space in the room was not to your liking. We would be more than happy to welcome you again on your next trip to Auckland. Please do not hesitate to contact us if you need any assistance.Nga mihi,Byron StowersFront Office Managere. bstowersy@tfehotels.comRefreshingly Simple

10/10 Excellent

Shaun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Conor on 12 Mar 2024
Dear Shaun,Greetings from Travelodge Hotel Auckland Wynyard Quarter! Thank you for taking the time to review your recent stay with us. We are delighted to know that you had an enjoyable experience during your visit.We would be more than happy to welcome you again on your next trip to Auckland. Please do not hesitate to contact us if you need any assistance.Best regards,Travelodge TeamRefreshingly Simple

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the water front easy walking to most places
Stayed 2 nights in Mar 2024
Response from Travelodge Auckland Team on 10 Mar 2024
Dear BrettThank you for your review of your recent stay with the Travelodge Hotel Auckland Wynyard Quarter.We are happy to hear you had a pleasant stay with us and found the location very convenient and handy.We look forward to welcoming you again soon!Kind regards,Travelodge Auckland Team

8/10 Good

Alec

Travelled with group
Liked: Staff & service, property conditions & facilities
Handy to Jellicoe marina & events centre
Stayed 2 nights in Mar 2024
Response from Conor on 5 Mar 2024
Dear Alec,Greetings from Travelodge Hotel Auckland Wynyard Quarter! Thank you for taking the time to review your recent stay with us. We are delighted to know that you found the locations convenient had an enjoyable experience during your visit.We would be more than happy to welcome you again on your next trip to Auckland. Please do not hesitate to contact us if you need any assistance.Best regards,Travelodge Team Refreshingly Simple

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location! Comfortable beds, friendly staff and clean.
Stayed 2 nights in Feb 2024
Response from Conor on 4 Mar 2024
Dear Margaret,Greetings from Travelodge Hotel Auckland Wynyard Quarter! Thank you for taking the time to review your recent stay with us. We are delighted to know that the location, beds and staff all met your expectations.We would be more than happy to welcome you again on your next trip to Auckland. Please do not hesitate to contact us if you need any assistance.Best regards,Refreshingly Simple

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location for dining, shopping and the ferries. Staff was friendly and efficient both with holding luggage till checkin and at checkin.
Stayed 2 nights in Feb 2024
Response from Travelodge Hotel Team on 4 Mar 2024
Dear Susan,We would like to express our gratitude for taking the time to review your recent stay at Travelodge Hotel Auckland Wynyard Quarter. Your positive feedback means a lot to us, and we are thrilled to hear that you had a great experience with us.It's wonderful to see that you enjoyed the staff's service, breakfast, and our hotel's location. Your kind words have been shared with the team, and they are thrilled to know that their efforts have been appreciated.Your feedback is essential to us as we aim to improve our services continuously. We hope to have the pleasure of welcoming you back soon for another memorable experience.Best regards,The Travelodge Auckland Team

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean good beds Room soo small No restaurant except breakfast
Stayed 2 nights in Feb 2024
Response from Travelodge Hotel Team on 4 Mar 2024
Dear Paul,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms were comfortable and easy walk to restaurants. The room keys didn’t work to start with and the rooms weren’t made to the right configurations but they sorted that quickly. There was no microwave! Would stay her again though.
Stayed 3 nights in Feb 2024
Response from Travelodge Team on 1 Mar 2024
Dear [guest name],Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean and modern, staff super helpful. Room was very small
Stayed 2 nights in Feb 2024
Response from Duty Manager on 27 Feb 2024
Dear LarryThank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked an expensive double room and got two single beds. Was told this would be changed and it wasn’t. Despite having the ‘please clean my room’ sign up there was NO housekeeping during our entire visit. Very poor considering how nice the hotel once was.
Stayed 2 nights in Feb 2024
Response from Travelodge Team on 1 Mar 2024
Dear James,While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case that we fell short. We apologize again for the inconvenience caused and hope you give us another chance to host you soon. Best Regards, Travelodge Team Auckland

10/10 Excellent

Paul

Value for money in a great location.
Stayed 3 nights in Feb 2024
Response from Duty Manager on 24 Feb 2024
Dear PaulThank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Travelodge Auckland Team on 23 Feb 2024
Dear Steve,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

8/10 Good

Warren

Stayed 2 nights in Feb 2024
Response from Travel Hotel Auckland Team on 22 Mar 2024
Dear Warren,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

4/10 Poor

Troy

Travelled with partner
Disliked: Staff & service
Had booked a king size room with king bed. Upon check in I was advised I wasn’t getting the original room I had booked but the only difference was the toilet was an accessible. Got to room and found it was a queen bed. Went back down to reception and spoke with a different staff member and advised of the situation. They explained they in fact did not have any rooms left with the kind bed and that I could be comp’d with a bottle of wine or a breakfast voucher which you could obtain for free already. No compensation could be provided I was told as the price for a queen or king room was the same. Very disappointing customer service
Stayed 1 night in Feb 2024
Response from Travelodge Team at Wynyard Quarter on 1 Mar 2024
Dear Troy, While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case that we fell short. We apologize again for the inconvenience caused and hope you give us another chance to host you soon. Best Regards, Travelodge Team Auckland

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Travelodge Hotel Auckland Team on 18 Feb 2024
Dear [guest name],Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning staff were very polite and friendly
Stayed 1 night in Feb 2024
Response from Travelodge Hotel Team on 13 Feb 2024
Dear Jacob, Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We appreciate your very positive review of the Travelodge Hotel Wynyard Quarter. It is very pleasing to see your comments highlighting the staff, breakfast and location as real positives. Your feedback further reinforces what we are trying to achieve as a team moving forwardWe are looking forward to welcoming you again soon!Kind regards,Travelodge Auckland Team

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exactly what we needed for the weekend - big quiet room, close to lots of places to eat and still just 15 mins walk to bottom of Queen St. I’ll be staying here again when in Auckland.
Stayed 2 nights in Feb 2024
Response from Travelodge Hotel Team on 13 Feb 2024
Dear Darren, Thank you for taking the time to post your review, and we are glad you enjoyed your stay with us. We do stick to the maximum room capacities when providing amenities, however, if a guest requires any extras, our friendly reception team are more than happy to assist with any additional items requested. We hope to see you again soon. Kind RegardsTravelodge Team Auckland

10/10 Excellent

Mikki-tae

Liked: Cleanliness, staff & service, property conditions & facilities
This is our second stay at the property, we are always looking for affordable accommodation options
Stayed 1 night in Feb 2024
Response from BJS on 8 Feb 2024
Kia Ora Mikki-tae,Greetings from Travelodge Hotel Auckland Wynyard Quarter! Thank you for taking the time to review your recent stay with us. We are delighted to know that you had an enjoyable experience during your visit.We hope to welcome you back for a 3rd stay. Please do not hesitate to contact us if you need any assistance.Nga mihi,Byron StowersFront Office Managere. bstowers@tfehotels.comRefreshingly Simple

8/10 Good

Shakeel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice, tidy and quiet room but poor parking
Stayed 1 night in Feb 2024
Response from Travelodge Hotel Team on 13 Feb 2024
Dear Shakeel, Thank you for your review, for choosing Travelodge Hotel Auckland Wynyard Quarter for your recent stay, and for your honest feedback.We are sorry to hear we did not live up to your expectations.Parking is available next door; however, it’s not part of the hotel. Hence, an additional charge for it can be paid to Wynyard Quarter Car Park directly.We apologise again for the inconvenience caused and hope you give us another chance to host you again soon.Kind RegardsTravelodge Team Auckland

10/10 Excellent

Amandeep Singh, Halifax

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sam C1 helped me checking in, he was very professional and helpful. 10/10 for him
Stayed 3 nights in Feb 2024
Response from Travelodge Hotel Auckland Team on 5 Feb 2024
Dear Amandeep Singh,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable room
Stayed 1 night in Feb 2024
Response from Travelodge Hotel Auckland Team on 3 Feb 2024
Dear AndrewThank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just as advertised. Well located, fresh, clean, efficient.
Stayed 1 night in Jan 2024
Response from Travelodge Auckland Team on 2 Feb 2024
Dear Anonymous,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Travelodge Auckland Team on 2 Feb 2024
Dear Simon,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

10/10 Excellent

Sibylle

Liked: Amenities
New and modern Hotel in the Wynyard Quarter. The room was spacious. The amenities are in pump bottles in the bathroom and the shower. There is a grocery store right next door and a lot of restaurants are 3 minutes away on foot
Stayed 3 nights in Jan 2024
Response from Duty Manager on 31 Jan 2024
Dear SibylleThank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

6/10 Okay

Dennis

Stayed 3 nights in Jan 2024
Response from Duty Manager on 31 Jan 2024
Dear DennisThank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

8/10 Good

Kent

Stayed 1 night in Jan 2024
Response from Travelodge Hotel Auckland Team on 22 Mar 2024
Dear Kent,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedding was so comfortable and room was so quiet overnight. Easy check in and check out. We had a twin room which was comfortable ans clean
Stayed 1 night in Jan 2024
Response from Travelodge Auckland Team on 30 Jan 2024
Dear Stephanie,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Travelodge Auckland Team on 30 Jan 2024
Dear Samantha,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

2/10 Terrible

Paul

Travelled with partner
Liked: Property conditions & facilities
We have stayed here many times and love the hotel and location. However on this occasion, after dropping our bags early, we were unable to check in that evening as no rooms were available due to overbooking and had to relocate to another hotel at the other end of the CBD. Totally unacceptable.
Response from Travelodge Hotel Team on 13 Feb 2024
Dear Paul,We sincerely apologise for the inconvenience you experienced during your recent stay with us. We were disappointed that you could not check in due to overbooking and had to relocate to another hotel at the other end of the CBD.We understand how frustrating and disappointing this must have been for you, and we want to assure you that we take your feedback seriously. Please know that we are taking immediate steps to prevent these issues from happening in the future.We pride ourselves on providing exceptional service to our guests, and we are committed to making things right for you. We sincerely apologize once again for any inconvenience caused and hope to have the pleasure of welcoming you back soon.Thank you for bringing this to our attention, and please do not hesitate to contact us if you have any further concerns.Sincerely,Travelodge Hotel Auckland Management

2/10 Terrible

Paul

Stayed 1 night in Jan 2024
Response from Travelodge Hotel Auckland on 22 Mar 2024
Dear Paul,While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case that we fell short.We hope to have the opportunity to welcome you back for a great experience with us in the future.Best Regards,Travelodge Team Auckland

8/10 Good

TERESA, Littleton

Stayed 3 nights in Jan 2024
Response from Travel Hotel Auckland on 22 Mar 2024
Dear Teresa,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team