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Reviews of Motel 6 Augusta, GA

2 out of 5
Motel 6 Augusta, GA
201 Boy Scout Rd, I-20, Augusta, GA

Reviews

5.6
Rating 10 - Excellent. 114 out of 588 reviews" "
Rating 8 - Good. 97 out of 588 reviews" "
Rating 6 - Okay. 98 out of 588 reviews" "
Rating 4 - Poor. 96 out of 588 reviews" "
Rating 2 - Terrible. 183 out of 588 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Veronica

Disliked: Amenities
Rooms were filthy. Roaches and mold.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Veronica,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

2/10 Terrible

Rikiya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from adi on 18 Apr 2024
Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

8/10 Good

Antwoine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from adi on 18 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on 4 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Patrick

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was decent and the desk staff was friendly. The hallway was dirty and smelled musty.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Patrick,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith #Team6

4/10 Poor

Lyla

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No chairs to sit on in room. No coffee maker in room and not enough pillows on bed.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 18 Mar 2024
Hi Lyla, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

2/10 Terrible

Dara

Stayed 3 nights in Feb 2024
Response from adi on 19 Feb 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was ok ,
Stayed 1 night in Feb 2024
Response from adi on 19 Feb 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.

8/10 Good

Gary

I had problems with tv remote other than that it was good
Stayed 2 nights in Feb 2024
Response from adi on 19 Feb 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.

10/10 Excellent

Leroy

Stayed 1 night in Feb 2024
Response from Nancy Y. on 13 Feb 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Nancy Y. on 13 Feb 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from adi on 19 Feb 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.

2/10 Terrible

Don

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel 6 is a dump there was mold all over
Stayed 1 night in Jan 2024
Response from adi on 19 Feb 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings

2/10 Terrible

Neil

I had to call the police on a couple that was screaming obscenities and slamming thing s against the walls. The deal person tried to tel me that I couldn’t t call the police bc “our policy is to only call when it is a life threatening situation.” The deal person tried to tell the police that “it was nothing, I know the couple. She said ‘I was just knocking on the door’” the clerk also said “I’ll get fired if the cops come about that couple! I told the police that the deal person wasn’t there and didn’t hear what I heard.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 23 Jan 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

6/10 Okay

kevin

Business traveller
Liked: Staff & service
Staff was great Carpet Dirty food from the trash can on floor strange cars there every night. But for the buck it was ok.
Stayed 6 nights in Dec 2023
Response from Nancy Y. on 16 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Pebles

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from adi on 27 Dec 2023
Thank you for your kind feedback. Looking forward to serve you again.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for a good price
Stayed 1 night in Dec 2023
Response from adi on 27 Dec 2023
Thank you for your kind feedback. Looking forward to serve you again.

2/10 Terrible

Quanneika

Travelled with family and small children, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude and motel was nasty and dirty 😞.
Stayed 1 night in Dec 2023
Response from adi on 23 Dec 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from adi on 23 Dec 2023
Thank you for your feedback. Looking forward to serve you again.

6/10 Okay

Rory

Business traveller
Disliked: Cleanliness, property conditions & facilities
Under restoration beds clean
Stayed 1 night in Dec 2023
Response from adi on 23 Dec 2023
Thank you for your feedback. Looking forward to serve you again.

2/10 Terrible

Feliciana Nicandro

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really dirty
Really bad dirty trash I don’t mat happy
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 20 Dec 2023
Hi Feliciana Nicandro,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Toni

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Toni,Thank you for the excellent rating!! Maz K.#Team6

6/10 Okay

Kerry

Business traveller
Liked: Property conditions & facilities
Pretty quiet and peaceful.
Stayed 2 nights in Nov 2023
Response from adi on 25 Nov 2023
Thank you for your feedback. Looking forward to serve you again.

10/10 Excellent

Heather

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet and peaceful
Stayed 5 nights in Nov 2023
Response from adi on 25 Nov 2023
Thank you for your feedback. Looking forward to serve you again.

10/10 Excellent

Noah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very nice
Stayed 2 nights in Nov 2023
Response from adi on 25 Nov 2023
Thank you for your feedback. Looking forward to serve you again.

10/10 Excellent

Noah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean motel
Adi the manager is the best
Stayed 5 nights in Nov 2023
Response from adi on 25 Nov 2023
Thank you for your feedback. Looking forward to serve you again.

8/10 Good

burdell

Stayed 2 nights in Nov 2023
Response from adi on 25 Nov 2023
Thank you for your feedback. Looking forward to serve you again.

10/10 Excellent

Auvion

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Always feel good. Staff is very nice
Stayed 1 night in Nov 2023
Response from adi on 14 Nov 2023
Thank you for your feedback. Looking forward to serve you again.

10/10 Excellent

Auvion

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Adi is the best
Stayed 1 night in Nov 2023
Response from adi on 14 Nov 2023
Thank you for your feedback. Looking forward to serve you again.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Although the room was comfortable, clean and very convenient, there was a faint cigarette smoke smell. The room was billed as a non smoking room, but I guess there were smokers in the rooms next door.
Stayed 3 nights in Oct 2023
Response from adi on 10 Nov 2023
Thank you for your feedback. Looking forward to serve you again.

10/10 Excellent

Auvion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 2 nights in Oct 2023
Response from adi on 6 Nov 2023
Thank you for your feedback. Looking forward to serve you again.

10/10 Excellent

Brianna

Stayed 1 night in Nov 2023
Response from adi on 6 Nov 2023
Thank you for your feedback. Looking forward to serve you again.

10/10 Excellent

Chez

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from adi on 6 Nov 2023
Thank you for your feedback. Looking forward to serve you again.

10/10 Excellent

Malaysia

Stayed 1 night in Oct 2023
Response from adi on 6 Nov 2023
Thank you for your feedback. Looking forward to serve you again.

10/10 Excellent

Toni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Oct 2023
Response from adi on 6 Nov 2023
Thank you for your feedback. Looking forward to serve you again.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from adi on 6 Nov 2023
Thank you for your feedback. Looking forward to serve you again.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from adi on 6 Nov 2023
Thank you for your feedback. Looking forward to serve you again.

10/10 Excellent

amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2023
Response from adi on 29 Oct 2023
Thank you so much for your time for review and see you again in future..

6/10 Okay

Nic

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice, tub was definitely not looking new and I killed two roaches in the bathroom on my second day. That ruined it for me.
Stayed 2 nights in Oct 2023
Response from adi on 29 Oct 2023
Thank you for your feedback. Looking forward to serve you again.

10/10 Excellent

meena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good place to stay
Stayed 1 night in Oct 2023
Response from adi on 29 Oct 2023
Thank you for your feedback. Looking forward to serve you again.

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love. The. Staff they. Are. Very. Reasonable
Stayed 1 night in Oct 2023
Response from adi on 29 Oct 2023
Thank you for your feedback. Looking forward to serve you again.

2/10 Terrible

Dustin

Disliked: Staff & service
Did not get the room I booked. No breakfast. Vending didn't work.
Stayed 1 night in Oct 2023
Response from adi on 29 Oct 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention

2/10 Terrible

Michael

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst hotels that I’ve ever stayed in. You can’t expect much for the price, however the hotel was in terrible condition. There was a lot of hair in the sink, shower and floor. The sheets and comforter had major stains. There were holes in the walls and every section of the motel smelled like weed. I even moved rooms and the second room had most of the same issues. This place needs to get shut down as soon as possible.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Michael,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

2/10 Terrible

Gary

Disliked: Staff & service, amenities, property conditions & facilities
Even though this property does not have smoking accommodations because full time residents occupy all of the smoking rooms, I was mislead into believing I had secured a smoking room. When I checked in they wanted my credit card for a $50 deposit to cover any damage to the room. But they didn't just collect my credit card information, they immediately charged my card. If they do not reverse the charge when I check out, I'll have a mess to clean up. I don't need this aggravation. If I knew all of this before reserving, I would have stayed somewhere different.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Gary,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Lewis

Stayed 1 night in Oct 2023
Response from adi on 29 Oct 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention

2/10 Terrible

king

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They charged a $50 deposit for a dorty facility. The room was ok, but the hallway smelled horrible like dog urine. The hallway was not vacuumed and the elevator was nasty.
Stayed 2 nights in Sep 2023
Response from adi on 12 Oct 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
Well they scanned my card and took all the money I had and then told me that there was a 100 deposit and I did not have it so I couldn't stay there and I had to left with out my money bc it takes days before it's refunded
Stayed 1 night in Oct 2023
Response from adi on 9 Oct 2023
Thank you for your feedback. We have checked our records and found that upon check in you did not have enough money for your room rent , you paid only 29, which was refunded at the same time. we did not charge you any deposit either. This feedback is not real.

6/10 Okay

Amin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not so nice area hotel condition poor.
Stayed 2 nights in Sep 2023
Response from Meena on 27 Sept 2023
we are under outside construction . trying to do best for room inside

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great. All were very professional and friendly. There are nice areas outdoors where I could enjoy time with my service dog. My room was very clean and comfortable. Plenty of parking and has laundry area. It is under construction in some areas but not noisy. It’s a really good value for a nice quiet and clean room.
Response from Meena on 27 Sept 2023
thank you for your good reviews.