奧斯汀縣共管公寓

「Clean, bright and in a convenient location to freeways and shopping. Kitchen could use full size pots and pans for cooking for a family.」

「Pre-trip: It was difficult getting a response to inquiries from the host. Upon arrival at unit, was not able to enter due to the link for gaining entry was never sent to me. After speaking with the host remote access was provided and instructions regarding the link. In checking the unit, only 2 bath towels, 2 hand towels and 1 wash cloth were provided for 2 people for 7 days! Contacted the host and final got additional towels on the 3rd day. Kitchen essentials were described as "basic...

「We enjoyed our visit! The wifi was not the greatest. When watching TV it kept buffering. Also, the water went out, and I asked the property manager too look into it, but I never heard a response. Luckily, there was someone on cite that fixed it.」

「The unit was nice, clean and the location was good for our needs. But not a lot of extras so a long term stay would require some kitchen items. Also, no pillowcases in master so we found some less decorative shams to use. Also the other bedroom didn’t have sheets in it so we found some and made that bed. 」

「The property was spotless and in a wonderful location. The ‘amenities’ were sparse - I sent a list of concerns (no top sheets, kitchen towels, wash cloths, etc. We also had to go through VRBO to get into the property because we couldn’t reach anyone) to the contact person who assured me they would be taken care of. We would love to stay again if the condo is properly stocked.」

「I had reserved this place for a month. The day of my reservation I was notified by my work that the location of our job site was switched and I needed to be nearly an hour away, across town. So I reached out to ask the Host if we could just cancel my reservation. It turned out to be a four or five day event, with numerous calls in to Vrbo Cust. Service. The Host would not give me a refund, and she was so suspicious of everything that she didn’t even believe the Vrbo agent worked for Vrbo, and...

「Host needs to communicate on one platform, tried thru VRBO no answer, tried via phone no answer, got messages on app, email, and text but very poor response time. Had to contact on-site building manager before host would be responsive」