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Embassy Suites by Hilton Austin Arboretum

3.5 star property
Suburban Austin hotel in Gateway with free breakfast

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Embassy Suites by Hilton Austin Arboretum

Lobby
Indoor pool, pool loungers
Premium bedding, down duvets, pillow-top beds, in-room safe
Breakfast and dinner served
Lobby
Reviews
7.6

Good

Popular amenities

  • Restaurant
  • Parking available
  • Breakfast included
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
The price is HK$979
Price available on 2024/06/16

Explore the area

Map
9505 Stonelake Boulevard, Austin, TX, 78759
  • Popular LocationArboretum at Great Hills Mall20 min walk
  • Popular LocationQ2 Stadium4 min drive
  • Popular LocationJ. J. Pickle Research Campus5 min drive
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)21 min drive

Most relevant reviews

ExperimentalCarousel

4/10 Poor

this hotel was very dirty, smelly, wifi was horrible and the hot tub was cold. i specifically picked this place because ...
John
Jun 4, 2024
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Room options

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

10/10 Exceptional

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Down duvet
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

7.6/10 Good

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Down duvet
Pillow-top bed
  • 487 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (2 Rooms)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Suite, 1 King Bed (2 Rooms)

8.9/10 Excellent

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Sofa bed
Separate bedroom
  • 482 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Down duvet
Pillow-top bed
  • 572 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (2 Rooms)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Suite, 2 Double Beds (2 Rooms)

7.5/10 Good

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Sofa bed
Separate bedroom
  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Allergy Friendly (Pure)

8.6/10 Very good

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Down duvet
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (2 Rooms)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (2 Rooms)

8.9/10 Excellent

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Down duvet
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Pillow-top bed
Sofa bed
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Sofa bed
Down duvet
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Corner (Bathtub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds, Accessible, Corner (Bathtub)

8.4/10 Very good

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Sofa bed
Down duvet
  • 572 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Free minibar items
Flat-screen TV
Pillow-top bed
Sofa bed
  • 572 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds (2 Rooms)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Double Beds (2 Rooms)

7.7/10 Good

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Down duvet
  • 462 sq ft
  • Sleeps 6
  • 2 Double Beds

Similar properties

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Embassy Suites by Hilton Austin Central
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8.0 out of 10, Very good, (1495)
The price is HK$785
per night
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About the area

Austin

Embassy Suites by Hilton Austin Arboretum is located in Gateway, a neighbourhood in Austin, and is in a shopping district and near the airport. Shoppers can visit Arboretum at Great Hills Mall, while everyone can enjoy the natural beauty of Zilker Park and Lake Travis. Enjoy an event or a match at Circuit Of the Americas, and consider making time for Main Event Entertainment—a top attraction that's not to be missed. Enjoy the great outdoors with cave exploring, hiking/biking trails and skydiving, or hop on a moped for hire nearby and explore all the area has to offer.
Visit our Austin travel guideOpens in a new window

What's nearby

  • Arboretum at Great Hills Mall - 20 min walk
  • Q2 Stadium - 4 min drive
  • J. J. Pickle Research Campus - 5 min drive
  • St. David's North Austin Medical Center - 6 min drive
  • University of Texas at Austin - 11 min drive

Getting around

  • Kramer Station - 4 min drive
  • Austin Station - 28 min drive
  • Austin-Bergstrom International Airport (AUS) - 21 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪The Cheesecake Factory - ‬17 min walk
  • ‪Dave & Buster's - ‬6 min walk
  • ‪Lupe Tortilla - ‬16 min walk

About this property

Embassy Suites by Hilton Austin Arboretum

Hotel near Arboretum at Great Hills Mall
Located close to J. J. Pickle Research Campus, Embassy Suites by Hilton Austin Arboretum provides free on-the-go breakfast, a free daily manager's reception and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant, DJs American Grill, offers breakfast and dinner. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool with sunloungers
  • Self-parking (surcharge), express check-out and express check-in
  • A 24-hour front desk, a computer station and a lift
  • A TV in reception, luggage storage and coffee/tea in reception
  • Guest reviews say great things about the helpful staff
Room features
All 150 rooms have comforts, such as premium bedding and wet bars, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses, down duvets and sofa beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Separate sitting areas, fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Motorhome/coach/lorry parking (free) on site
  • Self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM
  • 1 restaurant
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • DJs American Grill

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Art supplies
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1959 square feet)
  • Meeting rooms - 5

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Down duvet
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom (not in room)
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 0.75 per cent destination fee will be charged.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Austin-Arboretum Hotel
Embassy Suites Austin-Arboretum
Embassy Suites Hotel Austin
Embassy Suites Austin
Austin Embassy Suites
Arboretum Austin Embassy Suites
Embassy Suites Austin Arboretum
Embassy Suites by Hilton Austin Arboretum Hotel
Embassy Suites by Hilton Austin Arboretum Austin
Embassy Suites by Hilton Austin Arboretum Hotel Austin

Frequently asked questions

Does Embassy Suites by Hilton Austin Arboretum have a pool?

Yes, this property has an indoor pool. Pool access starts at 6:00 AM.

How much does it cost to stay at Embassy Suites by Hilton Austin Arboretum?

As of 5 Jun 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Austin Arboretum on 16 Jun 2024 start from HK$979.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton Austin Arboretum pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Austin Arboretum?

Self-parking is available for USD 10 per night.

What time is check-in at Embassy Suites by Hilton Austin Arboretum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Embassy Suites by Hilton Austin Arboretum?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Embassy Suites by Hilton Austin Arboretum located?

Located in Gateway, this hotel is 1 mi (1.6 km) from Arboretum at Great Hills Mall and 2.4 mi (3.9 km) from J. J. Pickle Research Campus. Main Event Entertainment and University of Texas at Austin are also within 9 mi (15 km).

Embassy Suites by Hilton Austin Arboretum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 413 out of 1006 reviews" "
Rating 8 - Good. 221 out of 1006 reviews" "
Rating 6 - Okay. 165 out of 1006 reviews" "
Rating 4 - Poor. 121 out of 1006 reviews" "
Rating 2 - Terrible. 86 out of 1006 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

John

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
this hotel was very dirty, smelly, wifi was horrible and the hot tub was cold. i specifically picked this place because it had a hot tub. i even called before i booked the stay, to make sure it was working and was assured there were no issues. very disappointed in my stay at this place
Stayed 3 nights in May 2024

10/10 Excellent

Kylee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in May 2024

10/10 Excellent

Roxanne

Stayed 1 night in Mar 2024

8/10 Good

Robert

Liked: Staff & service, amenities, property conditions & facilities
I was surprised they charged for parking
Stayed 1 night in May 2024

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Facility definitely needs improvement in rooms. Only one elevator worked. Location good but building needs upgrade
Stayed 2 nights in May 2024

10/10 Excellent

Cristobal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!! Clean, quiet and comfortable in pretty setting. We’ll go back!!
Stayed 1 night in Apr 2024

2/10 Terrible

Alice

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower non functional; telephone did not work; bathtub drain did not drain; only one towel and washcloth and since phone did not work we had to go to front desk to request a second; info we received said there was a shuttle to the airport but there was not; info we received said the restaurant was open Sunday and Monday night- it was not. We have stayed at dozens of Embassy Suites and this was, by far, the worst.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ding

Liked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

Heather, Austin

Disliked: Staff & service
When my husband and two boys went to check in, they were told that the elevators weren't working and offered a room on the 4th floor. We are still trying to negotiate a refund. Very unhappy.
Stayed 1 night in Apr 2024

4/10 Poor

Thomas, Dale

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
The couch bed had wires stabbing my daughter n looked felt extremelt old n uncomfomfortable
Stayed 1 night in Mar 2024