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紅寶石酒店的評價

3.5 out of 5
紅寶石酒店
400 Fannin Ave, Round Rock, TX

評價

9.4

完美

10 分評分，優異；604 則評價中有 465 則" "
8 分評分，不錯；604 則評價中有 82 則" "
6 分評分，一般；604 則評價中有 25 則" "
4 分評分，欠佳；604 則評價中有 21 則" "
2 分評分，很差；604 則評價中有 11 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.4/10 

住宿狀況

9.6/10 

環保程度

評價

8/10 不錯

Patrick (Pickerington)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The bar staff were amazing. We did constantly kill bugs in our room, so that was creepy and is the only reason I probably would not return.
於 2024 年 5 月住了 3 晚
The Ruby 於 2024年5月21日的回應
Thank you for the feedback, Patrick. We have stringent pest control as being creekside can create some challenges, but we will let our partners know to look into your room and the adjacent ones immediately. We hope to serve you again & cheers to a life well lived.

10/10 優異

Ben

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
The Ruby 於 2024年5月20日的回應
Cheers to a life well lived, Ben.

8/10 不錯

Gerardo

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location. The only down fall was that there was very little parking and the view to the creek is not the same in every room Other thank that the staff was very friendly and rooms were very clean.
於 2024 年 4 月住了 2 晚
The Ruby 於 2024年5月20日的回應
Thank you for sharing, Gerardo. Cheers to a life well lived.

10/10 優異

Alden (Elko)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful quiet place. Loved the turtles in the creek behind hotel in the river.
於 2024 年 5 月住了 1 晚
The Ruby 於 2024年5月20日的回應
Alden, thank you for sharing your beautiful review. Cheers to a life well lived.

8/10 不錯

Kelsey (Hutto)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
The Ruby 於 2024年5月20日的回應
Cheers to a life well lived, Kelsey.

10/10 優異

theresa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice find relaxing and most beautiful property staff was great as well.
於 2024 年 5 月住了 2 晚
The Ruby 於 2024年5月20日的回應
Theresa, thank you for the beautiful review. Cheers to a life well lived.

10/10 優異

Brianna

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We loved our stay at the Ruby Hotel! It was quiet, the setting was gorgeous, and the drinks were amazing! We will definitely be back.
於 2024 年 5 月住了 1 晚
The Ruby 於 2024年5月20日的回應
Thank you for sharing your lovely experience. Cheers to a life well lived, Brianna.

10/10 優異

john (Woodland Park)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love the staff and the food at the grill.
於 2024 年 4 月住了 4 晚
The Ruby 於 2024年5月6日的回應
John, thank you for sharing your experience & cheers to a life well lived.

10/10 優異

Christopher

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
The Ruby 於 2024年5月1日的回應
Cheers to a life well lived, Christopher.

8/10 不錯

Bernard

於 2024 年 4 月住了 1 晚
The Ruby 於 2024年5月20日的回應
Cheers to a life well lived, Bernard.

10/10 優異

kristal

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
There was great communication and the staff was really helpful. The room was modern and clean. If your looking for a comfortable bed this is it. I slept like a baby!
於 2024 年 4 月住了 1 晚
The Ruby 於 2024年4月28日的回應
Wonderful to hear, Kristal. Cheers to a life well lived.

10/10 優異

andrea

讚好：整潔度、職員與服務和住宿狀況
Need to clean the showers more and chage the shower curtains it smells like musty
於 2024 年 4 月住了 1 晚
The Ruby 於 2024年5月1日的回應
Thank you for the perfect five-star rating, Andrea, and we do not have shower curtains in any of the rooms. Cheers to a life well lived.

10/10 優異

Kevin

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was nice and quiet. Such a good location. Staff was super nice and Loved the room as well!!
於 2024 年 4 月住了 2 晚
The Ruby 於 2024年4月28日的回應
Kevin, thank you taking a moment to write a lovely review. Cheers to a life well lived.

10/10 優異

Joseph

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place overall
於 2024 年 4 月住了 3 晚
The Ruby 於 2024年4月16日的回應
Thank you for the great review, Joseph. Cheers to a life well lived.

10/10 優異

Marina

於 2024 年 4 月住了 1 晚
The Ruby 於 2024年5月6日的回應
Thank you for taking the time to rate us, Marina. Cheers to a life well lived.

8/10 不錯

Diana

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Great balcony view. Nice bar with live music on the deck
於 2024 年 4 月住了 1 晚
The Ruby 於 2024年4月16日的回應
Thank you, Diana, & cheers to a life well lived.

10/10 優異

Deborah

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
The Ruby 於 2024年4月16日的回應
Thank you for the perfect rating, Deborah. Cheers to a life well lived.

10/10 優異

Mark

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great little boutique hotel. Room was super clean. Cool modern look and feel. Neat watching birds in the creek outside on our balcony. Perfect alternative to the chains.
於 2024 年 4 月住了 1 晚
The Ruby 於 2024年4月8日的回應
We could not agree more, Mark. Cheers to a life well lived.

10/10 優異

Tyrus (Fairview)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hidden Gem. Unique in style. Views overlook a small body of water.
於 2024 年 4 月住了 1 晚
The Ruby 於 2024年4月8日的回應
Tyrus, thank you for sharing & cheers to a life well lived.

4/10 欠佳

Paula

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Unfortunately, it is nothing like advertised. The “creek view” room I paid extra for was actually a view of an old storage building. You could see the creek if you leaned waaaayyyy over the balcony and looked far to the left. No room service. Extremely limited breakfast menu. No elevator. Parking is far away from the 2 nd building where our room was located and not very well lit at all. The lamp didn’t work in our room. It was dusty and very stingy on the linens. Thankful, the night clerk carried our big suitcase up two flights of stairs. This is the only good thing I can say about this place. A HUGE disappointment.
於 2024 年 3 月住了 1 晚
The Ruby 於 2024年4月3日的回應
Paula, we are saddened to see that you left disappointed & we will address the cleanliness concerns immediately. We are glad to see that you appreciated the staff's service. Cheers to a life well lived.

2/10 很差

Randy

於 2024 年 3 月住了 3 晚
The Ruby 於 2024年4月28日的回應
Randy, please let us know directly the specifics as to how we could have improved your stay.

10/10 優異

Monica (Houston)

於 2024 年 3 月住了 1 晚
The Ruby 於 2024年4月16日的回應
Monica, thank you for the perfect rating. Cheers to a life well lived.

10/10 優異

Jessi

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed here for Valentine’s Day. It was very secluded and romantic! The drinks at the bar on property are delicious, and they had games available to play. Really wonderful place for young couples.
於 2024 年 2 月住了 1 晚
The Ruby 於 2024年3月30日的回應
What a delightful review, Jessi. Thank you for sharing & cheers to a life well lived.

8/10 不錯

Mandy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Boutique hotel with a neat view from the balcony. Really friendly staff made for a special stay.
於 2024 年 2 月住了 2 晚
The Ruby 於 2024年3月30日的回應
Thank you, Mandy. Cheers to a life well lived.

10/10 優異

Cristie

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great gem! Brushy Creek views enjoyed from a modern room and Nescafé…. Looking forward to return.
於 2024 年 2 月住了 1 晚
The Ruby 於 2024年3月30日的回應
We look forward to your return as well, Cristie. Cheers to a life well lived.

10/10 優異

Bridgette

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Check In process was easy and staff were all fabulous!
於 2024 年 3 月住了 1 晚
The Ruby 於 2024年3月30日的回應
Bridgette, thank you for the wonderful review & rating. Cheers to a life well lived.

10/10 優異

Scott

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love this site, right along a river, no noise, a deck to relax outside our room.
於 2024 年 3 月住了 1 晚
The Ruby 於 2024年3月30日的回應
Thank you so much for sharing, Scott. Cheers to a life well lived.

10/10 優異

Melissa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
The Ruby 於 2024年3月30日的回應
Thank you, Melissa. Cheers to a life well lived.

10/10 優異

Brian (Fort Worth)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved it there a lot quiet and peaceful
於 2024 年 2 月住了 3 晚
The Ruby 於 2024年3月1日的回應
Thank you for taking a few minutes to leave a perfect review & rating, Brian. Cheers to a life well lived.

10/10 優異

Mariony (Round Rock)

於 2024 年 2 月住了 1 晚
The Ruby 於 2024年3月30日的回應
We sincerely appreciate you sharing your perfect-five rating, Mariony. Cheers to a life well lived.

10/10 優異

Todd

於 2024 年 2 月住了 1 晚
The Ruby 於 2024年2月26日的回應
Thank you, Todd. Cheers to a life well lived.

8/10 不錯

Richard

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cute and unique. Would stay again!
於 2024 年 1 月住了 1 晚
The Ruby 於 2024年2月26日的回應
Thank you, Richard. We would love to know what would have earned a five-of-five if you are open to sharing. Cheers to a life well lived.

10/10 優異

Michele

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved the view from our balcony getting to watch the egrets and ducks. The room had an aesthetic that was pleasing and original. I liked the bench with the table for extra seating. I liked the fluffy pillows. The mattress was not comfortable though and caused my husband a backache.
於 2024 年 2 月住了 1 晚
The Ruby 於 2024年2月26日的回應
Michele, thank you for sharing your five-of-five experience. We sincerely appreciate you taking the time to do so. If you would let us know whether your husband prefers a soft or firm mattress, we would be happy to assist ensuring a wonderful night's sleep at your next visit. Cheers to a life well lived.

8/10 不錯

Nicholas

於 2024 年 2 月住了 2 晚
The Ruby 於 2024年3月30日的回應
Thank you for taking a moment to leave a good rating, Nicholas. Cheers to a life well lived.

2/10 很差

eric

Horrible place!!
I arrived at 1230a, exhausted from a late day of travel. The front lobby was locked up and dark. I called the main number and it promoted me to “text this number for after hour check in”. I texted over and over for 45 minutes and nobody answered. I ended up getting a room nearby. When I woke up, there was still no reply and they haven’t replied still. What kind of horrible place is this?!?
於 2024 年 2 月住了 1 晚
The Ruby 於 2024年2月26日的回應
Eric, this is absolutely not our standard & we apologize for the frustration and inconvenience this caused you. We have conducted an internal investigation into what happened.

8/10 不錯

Aimee (Bellevue)

讚好：整潔度和職員與服務
於 2024 年 1 月住了 1 晚
The Ruby 於 2024年2月26日的回應
Thank you, Aimee. We would love to learn what might have earned a perfect five-of-five if you are willing to share. Cheers to a life well lived.

10/10 優異

Grayson

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect!
Clean and good vibes! Simple but refreshing and a great one night stay! Bar and restaurant on site and not a bad thing to say.
於 2024 年 1 月住了 1 晚
The Ruby 於 2024年2月26日的回應
Thank you for the perfect ten, Grayson. Cheers to a life well lived.

10/10 優異

Clinton

於 2024 年 1 月住了 1 晚
The Ruby 於 2024年2月26日的回應
Thank you, Clinton. Cheers to a life well lived.

10/10 優異

Brandi

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
The Ruby 於 2024年2月26日的回應
Thank you, Brandi. Cheers to a life well lived.

6/10 一般

Jessica

伴侶同遊
讚好：整潔度
Nice stay, nothing special, limited food options
The Ruby 於 2024年2月26日的回應
Thank you for your feedback, Jessica. If there are things that specifically you feel we missed to create that feeling of "special" then please share that with us. We absolutely want this to be a special place. Cheers to a life well lived.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
The Ruby 於 2024年2月26日的回應
Thank you for the perfect rating. Cheers to a life well lived.

10/10 優異

Daniel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
The Ruby 於 2024年1月2日的回應
Thank you, Daniel, & cheers to a life well lived.

10/10 優異

Raven

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Gorgeous room and patio view !
Amazing front desk hospitality. The room and view is breathtaking!
於 2023 年 12 月住了 1 晚
The Ruby 於 2024年1月2日的回應
Thank you, Raven, & cheers to a life well lived.

10/10 優異

Yvonne

於 2023 年 12 月住了 1 晚
The Ruby 於 2024年2月26日的回應
Thank you, Yvonne. Cheers to a life well lived.

4/10 欠佳

Todd

伴侶同遊
讚好：職員與服務
不滿：整潔度和設施服務
This properties at an excellent location. The property design and facilities are nice. The properties a bit dated. The hot water failed so we’re unable to take hot showers. The facility was unresponsive and dealing with this issue, and they still have not responded to my request for conversations with management
於 2023 年 12 月住了 1 晚
The Ruby 於 2023年12月11日的回應
Todd, your review has been shared with the appropriate team members & maintenance is investigating the water concerns.

10/10 優異

Melanie

於 2023 年 12 月住了 1 晚
The Ruby 於 2024年1月2日的回應
Thank you, Melanie, & cheers to a life well lived.

4/10 欠佳

Brandi

家人同遊
讚好：職員與服務和客房舒適度
Issue after issue
No elevator to bring luggage upstairs, dirty cup in room, patio door lock was broken, bugs were swarming the patio, shower didn't get hot enough to take a shower. Not a good experience and definitely didn't feel like a 4 star hotel. Will not be back.
於 2023 年 12 月住了 1 晚
The Ruby 於 2023年12月11日的回應
Brandi, we are investigating your concerns as your room should be clean & in good working order. We ask that you please read the many other reviews to see that this is not usually our guests' experience.

10/10 優異

Matt

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We found this quaint little boutique hotel to be very romantic. It was too cold to enjoy the pool but the small on-site bar and grill made up for it with the midcentury modern decor and the live jazz music. A perfect weekend getaway spot for couples.
於 2023 年 11 月住了 1 晚
The Ruby 於 2023年12月11日的回應
Thank you for sharing, Matt, & cheers to a life well lived.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel and staff were great
於 2023 年 11 月住了 2 晚
The Ruby 於 2023年12月11日的回應
Thank you very much. Cheers to a life well lived.

10/10 優異

Mandi

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our stay at the Ruby! It’s such a quiet hotel with beautiful views of the river. The trees were changing color and we had so many good bird sightings! It’s in a quiet spot but super walkable to the little square and super close to hopping back on 35. We would for sure stay here again!
於 2023 年 11 月住了 1 晚
The Ruby 於 2023年11月20日的回應
Thank you so much for sharing your experience, Mandi, & cheers to a life well lived.