BBQ/picnic Area
Check availability

Reviews of TownePlace Suites by Marriott Austin Round Rock

2.5 out of 5
TownePlace Suites by Marriott Austin Round Rock
541 Parker Drive, Austin, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 232 out of 327 reviews" "
Rating 8 - Good. 77 out of 327 reviews" "
Rating 6 - Okay. 8 out of 327 reviews" "
Rating 4 - Poor. 3 out of 327 reviews" "
Rating 2 - Terrible. 7 out of 327 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick friendly check in, gorgeous,clean room with dishes included kitchen! Great Texas waffles for breakfast.
Stayed 1 night in Mar 2024
Response from Isabel C on 1 Apr 2024
Dear Stacey, We’re delighted to hear about your positive experience here at the Towneplace Suites by Marriott Austin Round Rock. Our team is very appreciative to know our efforts have been paying off. We know you have many options when it comes to Marriott hotels in the Austin area, and we genuinely appreciate you choosing to stay with us. We look forward to hosting you again when travel brings you back to Austin.

10/10 Excellent

Nicolas

Stayed 1 night in Feb 2024
Response from Gemma and the TownePlace Team on 20 Mar 2024
We're so glad to hear you had a good stay Nicolas! We hope to see you here again soon!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lanii on 29 Jan 2024
Thank you for taking the time to provide your feedback! We appreciate you staying with us at TownePlace Suites Austin Round Rock, and look forward to welcoming you again soon!

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick weekend
It was good
Stayed 1 night in Jan 2024
Response from Lanii on 29 Jan 2024
Thank you for your review. We appreciate you choosing us at TownePlace Suites Austin Round Rock, and we look forward to welcoming you again!

10/10 Excellent

Clinton

Stayed 2 nights in Jan 2024
Response from Towneplace Suites on 12 Jan 2024
On behalf of the entire hotel team, I want to thank you for staying with us at the Towneplace Suites Austin/Round Rock.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Towneplace Suites on 12 Jan 2024
On behalf of the entire hotel team, I want to thank you for staying with us at the Towneplace Suites Austin/Round Rock.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Yolanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the very friendly staff, breakfast, room price and clean property we loved it. Very family friendly and would definitely recommend it.
Stayed 1 night in Dec 2023
Response from Lanii on 28 Dec 2023
Thank you for your kind feedback and for choosing to stay with us! We hope to welcome you again soon to TownePlace Suites Austin Round Rock!

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean rooms, and a great breakfast!
Stayed 1 night in Nov 2023
Response from Towneplace Suites on 5 Dec 2023
On behalf of the entire hotel team, I want to thank you for staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Muhammad Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was awesome. Room were clean and big. Complementry breakfast were good.
Stayed 1 night in Nov 2023
Response from Towneplace Suites on 28 Nov 2023
On behalf of the entire hotel team, I want to thank you for staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Chance

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 14 nights in Nov 2023
Response from Lanii on 22 Nov 2023
Thank you for choosing us, and we’re glad you enjoyed your stay! We hope to welcome you back at TownePlace Suites Austin Round Rock again soon!

6/10 Okay

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and service was good. Unfortunately, the room I reserved was not available upon arrival. I booked this room because my spouse had surgery and we wanted to stay near the hospital. He needed the larger bed to accommodate him. We were given the double bed room option instead.
Stayed 1 night in Nov 2023
Response from Lanii on 14 Nov 2023
Thank you for your review. We apologize for the inconvenience in a different room type during your stay. We hope you'll choose us again in the future to gain your confidence in the TownePlace Suites Austin Round Rock.

10/10 Excellent

Marina

Liked: Cleanliness, property conditions & facilities
Property was clean and quiet
Response from Towneplace Suites on 30 Oct 2023
Thank you for your feed-back and for staying with us. We hope you come back and stay with us again soon.

8/10 Good

Terri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Lanii on 23 Oct 2023
Thank you for staying with us. We hope to welcome you back again soon!

10/10 Excellent

Imelda

Stayed 1 night in Sep 2023
Response from Towneplace Suites on 6 Nov 2023
Thank you for your feed-back, we are glad you enjoyed your stay. Please come stay with us again soon.

10/10 Excellent

Clay, WICHITA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, new hotel. I did have a problem with the shower, when I reported it they upgraded me to a larger room, and discounted the rates because of my inconvienence. Staff nice, Breakfast was good also especially the Texas shaped waffles!
Response from Lanii on 3 Oct 2023
Thank you for your feedback! We are so happy that you enjoyed your experience with us, and hope to welcome you back again soon!

8/10 Good

Payman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Lanii on 1 Oct 2023
Thank you for staying with us! We appreciate your feedback and hope to welcome you again soon!

10/10 Excellent

Veeraiah

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Towneplace Suites on 22 Sept 2023
Thank you for your feed-back and for staying with us at the Marriott Towne Place Suites in Round Rock. We are glad you enjoyed your stay, please come stay with us again soon.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from Lanii on 19 Sept 2023
Thank you for your kind review from your recent stay with us! We're delighted to see that your experience from start to end was wonderful. We hope you'll join us again next time you're in the area!

10/10 Excellent

Sharon

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Lanii on 16 Sept 2023
Thank you for taking the time to provide your honest and valuable feedback! We are so happy to hear you had a comfortable and enjoyable stay. We'll look forward to greeting you again soon at the TownePlace Suites Austin Round Rock!

10/10 Excellent

Armin

Stayed 1 night in Sep 2023
Response from Towneplace Suites on 3 Oct 2023
Thank you for your feed-back and for staying with us at the Towneplace Suites Round Rock. We are happy you enjoyed your stay, please come stay with us again soon.

10/10 Excellent

Sonya

Stayed 2 nights in Jul 2023
Response from Lanii on 16 Aug 2023
Thank you for staying with us! We are delighted to hear you enjoyed your experience, and we hope to welcome you back again soon!

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023
Response from Lanii on 21 Jul 2023
Thank you for staying with us! We are delighted to hear you enjoyed your experience, and we hope to welcome you back again soon!

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, everything about it was great, would definitely stay there again, highly recommend to anyone!
Stayed 1 night in Jul 2023
Response from Lanii on 9 Jul 2023
Thank you for your awesome review, Melinda! We thank you for choosing us and hope to welcome you back again very soon!

8/10 Good

Krishna Chowdary

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant stay. Breakfast was just OK.
Stayed 1 night in Jul 2023
Response from Lanii on 4 Jul 2023
Thank you for your feedback! We appreciate you staying with us, and hope to welcome you again soon!

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, room comfort
Entire stay outstanding
Stayed 5 nights in Jun 2023
Response from Lanii on 3 Jul 2023
Thank you for staying with us! We appreciate your feedback, and look forward to welcoming you again soon!

10/10 Excellent

David

Stayed 1 night in Jun 2023
Response from Lanii on 21 Jun 2023
Thank you for staying with us, David! We're delighted you had such a great experience, and we'll look forward to welcoming you back again soon!

10/10 Excellent

William

Stayed 2 nights in Jun 2023
Response from Kandis on 27 Jun 2023
Thank you for taking a moment to leave your feedback on your recent say with us. We are so glad you enjoyed your time here at the TownePlace Suites Austin RR and hope to have the chance to host you again soon!

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was an absolutely wonderful place to stay. The staff was very polite and the rooms were very clean and comfortable. I will be staying here every time I come to Round Rock. Very pleased!
Stayed 7 nights in May 2023
Response from Lanii on 24 May 2023
Thank you for this great review, Barry! We are delighted to hear you had such a wonderful experience while with us. We look forward to welcoming you back very soon to the TownePlace Suites Austin Round Rock, sports capital of Texas!

10/10 Excellent

Sonia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel looks new, very clean and great rooms which are clean and large. Great for families traveling as there is a kitchenette. Need a car or Uber for restaurant dining.
Stayed 1 night in May 2023
Response from Lanii on 24 May 2023
Thank you for providing your honest and valuable feedback regarding your recent stay at TownePlace Austin Round Rock! We appreciate you choosing us and look forward to welcoming you again soon!

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in May 2023
Response from Lanii on 9 May 2023
Thank you for taking the time to provide your feedback from your recent stay with us, Kim! We thank you for choosing us at the TownePlace Suites Austin Round Rock, and look forward to welcoming you again soon!

10/10 Excellent

Chris

Liked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Lanii P on 30 May 2023
Thank you for your honest and valuable feedback! We hope to see you again soon!

10/10 Excellent

Jaclyn

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2023
Response from Lanii on 19 Apr 2023
Thank you for your honest and valuable feedback! We appreciate you choosing to stay with us at TownePlace Suites Round Rock, and hope to welcome you back soon!

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, room comfort
"I recently had the pleasure of staying at the TownePlace Suites Round Rock and I must say, it was an awesome experience! From the moment I arrived, I was greeted by a friendly and professional staff who went above and beyond to ensure my stay was comfortable and enjoyable. The hotel is located in a convenient location with easy access to restaurants, shopping, and other attractions in the area. My room was spacious, clean, and well-appointed with all the necessary amenities for a comfortable stay. I particularly appreciated the fully equipped kitchenette, which allowed me to prepare my meals just like at home. The bed was comfortable, and I had a great night's sleep every night. The hotel also features excellent facilities such as a fitness center, outdoor pool, and laundry facilities, all of which were well-maintained and easily accessible. The complimentary breakfast was delicious, and I appreciated the variety of options available. Overall, my experience at the TownePlace Suites Round Rock was exceptional, and I highly recommend this hotel to anyone visiting the area. Thank you to the staff for making my stay memorable, and I look forward to returning in the future!"
Stayed 2 nights in Apr 2023
Response from Lanii on 5 Apr 2023
Thank you so much for this awesome review, Justin! We greatly appreciate your valuable feedback, and look forward to welcoming you back to TownePlace Suites Round Rock again soon!

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from Lanii on 19 Mar 2023
Thank you for your honest and valuable feedback! We hope to welcome you back soon.

10/10 Excellent

Rosell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a pleasant visit
Stayed 1 night in Mar 2023
Response from Lanii on 8 Mar 2023
Thank you for sharing your experience with us from your recent visit at TownePlace Suites Round Rock! We appreciate you choosing us and hope to welcome you again soon.

10/10 Excellent

richard, Texas City

Stayed 1 night in Feb 2023
Response from Lanii on 19 Mar 2023
Thank you for your reply! We hope to welcome you back soon.

10/10 Excellent

Namgyu

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast!!!
Stayed 10 nights in Jan 2023
Response from Lanii on 20 Jan 2023
Thank you for your feedback! We appreciate you choosing us, and hope to welcome you again soon!

2/10 Terrible

Samantha

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This place is not worth the money. The front desk lady is beyond rude
Response from Dakota B. on 16 Jan 2023
Hello Samantha, We thank you for taking the time to let us know how we did on your most recent stay. We greatly apologize that your stay was anything but spectacular. These reviews assist us in training and developing all of our staff so that we can ensure we are meeting everyone's expectations. We take this matter seriously and will work diligently to correct so this does not happen again. We hope to greet you and give you the best service possible in the near future.

10/10 Excellent

Harriet

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, and competent staff.
Response from Lanii on 5 Jan 2023
Thank you for providing your honest and valuable feedback! We appreciate you choosing to stay with us, and hope to welcome you back soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2022
Response from Lanii on 5 Jan 2023
Thank you for taking the time to provide your honest and valuable feedback! We appreciate you choosing to stay with us.

6/10 Okay

prasad

Liked: Cleanliness, property conditions & facilities
Response from Towneplace Suites on 6 Nov 2023
Thank you for your feed-back, we are glad you enjoyed your stay. Please come stay with us again soon.

10/10 Excellent

Jeremy

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022
Response from Lanii on 19 Dec 2022
Thank you for your honest and valuable review from your recent stay with us! We are happy to hear you had a comfortable experience, and we hope to welcome you back again soon!

10/10 Excellent

Katherine

Stayed 6 nights in Dec 2022
Response from Kandis on 22 Sept 2023
Thank you for providing your valuable and honest feedback from your recent stay with us! We appreciate you choosing us and hope to greet you again soon!

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2022
Response from Lanii on 11 Nov 2022
Thank you for providing your valuable and honest feedback from your recent stay with us! We appreciate you choosing us, and hope to greet you again soon!

10/10 Excellent

Melissa

Stayed 1 night in Nov 2022
Response from Kandis on 14 Nov 2022
Thank you so much for the review on your review of your recent stay. We are so glad you enjoyed your time and hope to host you again soon!

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is mostly by itself. There is one sports bar that you can walk to. There are lots of restaurants across the freeway, and 100s of restaurants to drive to within a few freeway exits.
Stayed 2 nights in Oct 2022
Response from Lanii on 31 Oct 2022
Thank you for your honest and valuable feedback! We thank you for choosing us and hope to welcome you again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2022
Response from Lanii on 23 Oct 2022
Thank you for sharing your honest and valuable feedback! We hope to greet you again soon!

10/10 Excellent

Bao

Stayed 1 night in Oct 2022
Response from Kandis on 22 Sept 2023
Thank you for providing your valuable and honest feedback from your recent stay with us! We appreciate you choosing us and hope to greet you again soon!

10/10 Excellent

Julie

Liked: Cleanliness, room comfort
Exceptional!!
Great stay! Lovely clean apartment, with a nice kitchen, with wonderful sized fridge, stove top, microwave said coffee maker. A dining table. Beautiful large walkin shower. Very quiet, breakfast was nice.
Stayed 1 night in Oct 2022
Response from Lanii on 19 Oct 2022
Thank you for your honest and valuable feedback, Julie!We appreciate you choosing us and hope to welcome you again soon!

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were so impressed with this establishment, will be staying here again.
Stayed 1 night in Sep 2022
Response from Lanii on 18 Sept 2022
Thank you for your feedback, Marisa! We’re delighted to hear you had a great experience and look forward to welcoming you back again soon!