Hanoi Australian Embassy Hotels

"Staff went above and beyond- Lily at the front desk was very helpful and friendly. Truly made a difference! Enjoyed the rooftop bar and music as well as the massage services. Breakfast was great- they made food to order as well as a nice buffet. Location was exceptional- so much to walk to! Porters were very helpful and held our bags for the day after check out. Highly recommend this place- hope to stay again if I am ever back in Hanoi. "

"Great location and close proximity to excellent cafes and restaurants. Staff was very caring and helpful. Quiet and safe area - great for families."

"The staff were amazing, they knew us all by name, were attentive to all our requests and needs. The property was also very good location and was new and clean. There was also a lot of variety for food. We enjoyed our stay, and would come again!"

" Stayed for 7 days! The staff were friendly and helpful! Frontdesk like Jimmy and Mia (the other front desk too!!) were super welcoming and always offered to help. Their food places recommendation were on point. The room nice and cosy with sufficient sunlight. "

"Nice breakfirst. Noce staffs. The cleaning staff is good (As you stay longer, it get more clean). Spa is also nice. If the cost is same, I recomend this hotel (maybe best at Hanoi.)"

"Very clean and nice"

"Very friendly and helpful staff. Love the location. I’m a Marriott member but I choose Lotte Residence when I’m in Hanoi. It’s so much better value for money! "

"I had a wonderful stay in the Club Room at the Daewoo Hotel Hanoi, and it truly exceeded my expectations. This is my 7th or 8th stay with them in the club room. From the moment I arrived, the service was warm, professional, and attentive. The check-in process was smooth, and the staff made me feel genuinely welcomed. The Club Room itself was spacious, well-appointed, and very comfortable, with elegant décor and great views of the city. The bed was exceptionally cozy, and everything—from cleanliness to in-room amenities—was thoughtfully prepared. One of the highlights of the stay was access to the Club Lounge. The atmosphere there was perfect for both relaxing and informal meetings. The selection of breakfast, afternoon tea, and evening cocktails was impressive, with a good mix of local and international options. The staff in the lounge were especially courteous and attentive, always ready to assist with a smile. The hotel’s facilities, including the pool and fitness center, were well-maintained and added to the overall experience. Its location is also very convenient, making it easy to get around Hanoi. Overall, my stay at Daewoo Hotel Hanoi was comfortable, relaxing, and memorable. I would highly recommend the Club Room experience to anyone looking for a premium stay in Hanoi, and I look forward to returning again."

" Very nice staffs"