Hangzhou Autumn Moon Over the Calm Lake Hotels

"Clean, friendly and good location"

"員工很細心專業，每一位都相當親切。早餐尤其驚艷，不僅是新鮮可口，熱食的口感非常細緻，每一道都推薦品嚐。"

"Best hotel in Hangzhou. Great location for west lake touring "

"Good location. "

"The staff were really friendly and helpful. We liked their free evening dessert and tea. "

"Excellent reception service. Needed to stay an extra night and staff was very accommodating and pleasant to work with and really desires feedback which not a lot of hotels ask for. Modern sleekly design rooms that are nice and clean and supplied with complimentary snacks and beverages beyond your normal water, coffee, and teas. Work desks can control height of table for standing and sitting when working on laptop. Very quiet neighborhood even with the vendors right across the street. Al lot...

"Great location, good price for the stay"

"Very friendly staff, hotel is very clean "

"Thank you Joey, great service "

"Very nice staff"

"Excellent place to hold our luggage while we go last minute shop"

"Lovely staff and excellent location"

"Staff, facilities and food was excellent!"

"Very convenient location, excellent staff "

"A Nice place to stay, a spacious room and comfortable beds, will come back again. Only thing is the place is a hind place in alley, might be hard to find. "

"Facilities are out of date and cleaness in public area could be improved to 5 star level."

"Absolutely a beautiful place and an amazing stay! I traveled alone from USA, couldn’t ask for more! Directly across from West Lake! Amazing staff, food, hospitality and room! "

"Location is good, 5-10 min walk to shops and restaurants. Hotel was very clean, hotel staff were good, didn’t get a chance to try the breakfast but room was very comfortable. Would stay again. "

"The location isn’t really convenient. Whenever we take a cab back, the driver would drive all the way down the road and make a U-turn back to drop us off. There’s not too many stores downstairs. Ordering take out is very convenient though. The delivery guys would put it in the robot and it would deliver it straight to our room! Staff in the lobby were really nice. The room itself doesn’t feel all that clean. The floors were very run down. The windows didn’t close tightly so we had a lot of...

"Loved the decor both in common areas and in-room. Didn't like that to use the wifi, a staff member had to help us log on to each device separately, and we couldn't do an easy login by ourselves. "