Washington Avalon Theater Hotels

"Staff"

"The staff were great particularly the front deck. Richard who works in the breakfast area on the 3rd floor is amazing. We remember him from previous stays. He is unfailingly courteous kind and always looking to help his clients. Richard goes above and beyond his duties to be helpful. We were so happy that he was still here after our many stays at Embassy Suites. "

"Great value for money. Room was comfortable and clean. Staff was very friendly. "

"Good"

"Good location "

"Love this hotel--Room was great and staff was friendly."

"Clean room, clean hallways and other public areas. All staff at every shift was cheerful, helpful, and knowlegable about the surrounding Md. and D.C. area. Two staff members in particular stand out: The young man on front desk 1/15/26 in the early am hrs (1-3) assisted me with technology on my own laptop as the hotel's computer wasn't quite working and I needed to meet a 9am deadline. The young lady on front desk morning hrs (around 6-9 am) 1/16/26 and check out 1/17, was extremely graceful under the external pressure and demands from other guests on her attention as I observed. She was teeming with knowledge about the D.C. area attractions other than the Smithsonians, and even had tips on sights in the Baltimore Md. area in which we were visiting during our stay. Again, all staff, check-in, breakfast, and check-out, were graceful, knowledgeable, and beyond helpful. We intend to use this HDExpress again."

"The staff was wonderful and responsive. Parking was easy. The location was central to quite a few places in Bethesda making it very convenient. Overall, I enjoyed the experience."

"Clean room. Friendly staff"