Guadalajara Avienda Chapultepec Hotels

"The check in was difficult entrance where you turn in was backed up blocking the street cars honking with no direction from the employee upfront . I had to park in the parking lot next door which they charge me . I then walk to check in and the guy upfront was rude making sure to let me know there is no Valet and the parking lot I parked in has no affiliation it was my fault for parking there . The room and hallway had a strange smell and bed was hard as the floor . Overall I would rate it a 2 not terrible or great but I would not come back . Pictures can and are deceiving . "

"It was a quick overnight trip! Room was clean, staff was nice and attentive."

"I booked 3 rooms. The room was nice. But AC was not working good in one room. And the pull would not work from another room. "

"Amazing views of the city. Large and comfortable rooms. Lots of amenities including a great rooftop bar."

"No hubo desayuno incluido o no me dijeron ni de las áreas que uno podía tomar, no tenía toallas en mi habitación."

"N/A I didn’t use the restaurant"

"The staff was excellent. Overall quality and beauty of the property was outstanding. Room cleanliness was good. But a lot of long hairs (not ours) in the bathtub. We chose this hotel because it had a pool. But unfortunately the pool was closed for months of renovation. We were not advised of this prior to booking. That was disappointing and we sould not have chosen this hotel for the reason. "

"Excelente hotel, las habitaciones muy amplias, limpias y bien decoradas. La terraza y el desayuno cumplieron mis expectativas. La ubicación inigualable. Ampliamente recomendado. "

"Rooms are kept clean and pillows are comfy."