Hi David, we always appreciate hearing from our guests, but we would like to take a moment to address a couple of things in your review: -Our pre-stay email is sent out immediately after a booking is made. We include this message: "For your convenience, a starter set of soap, paper towels, toilet paper, dish soap, laundry detergent, and trash bags are provided. Please make sure you bring additional paper products, laundry detergent, and any other supplies needed." This is a standard procedure in the vacation rental industry. -We were surprised to read that you only received the code 30 minutes before your arrival. Our records indicate that Evolve sent out the pre-stay email- which includes the access code- on Jan 31st the day you booked and it was opened by the guest. This was well in advance of your check-in day. -We have a standard driveway that we have never had trouble with. We cannot control if a guest decides to bring a low vehicle to our property. We truly go above and beyond for our guests and are confident that future guests will have excellent stays!

Thank you so much! We are so glad you enjoyed your stay! We aim to please and meet your needs with every stay!

Hi Nicole, we always appreciate hearing from our guests, but the homeowner would like to take a moment to clarify a few things raised in your review: - We were concerned about the complaints about the mattress so we took the bed apart and found that the frame did not have enough support. We added support so that this should no longer be an issue for future guests. - We're sorry you experienced issues with the shower, this is a regular stand-up shower that was made by the manufacturer to code. - We use professional photography for the home, so the features you see on the listing, including the size of the home, are accurately advertised. - The dining table is a bistro table and can accommodate 4 guests. As described in our listing the couch pulls out and can be used as a bed for a third person. - As the home is located right on the lake, pests can be prevalent in the area and occasionally enter if doors are left open. We have ongoing pest control that manages and protects the home from these issues. Thanks for taking the time to leave your review.

Hi Teresa, The homeowners were surprised to read your review and would like to clarify the following: -While the mattress is less than two months old, we know that mattress preference is unique to each guest and we were sorry to hear you weren’t comfortable. -We have a lawn service that comes once a week to maintain the grounds. -We evaluated the steps and don't see any issues but will continue to monitor. Thanks for taking the time to leave your review!

Hi Stephen, we're glad you enjoyed this beautiful property overall, but sorry you found the bed uncomfortable. Mattress taste is subjective, and the owner has never received any complaints about this in the past; however, we apologize that you were not completely comfortable. This homeowner works hard to provide an ideal stay for all of their guests and encourages them to reach out with any concerns while in residence.

Hi Cassi, thanks for your review. This homeowner has asked us to pass along the following response: "We are so happy that you enjoyed your stay with us at Deer Creek Rentals! We strive to make every stay a "perfect" one. Come back soon!"