Azabu-Juban Hotel with Pool

"Great hotel, very helpful staff and awesome location. The only very minor issue I had was that the room was slightly dated, specially the bathroom. But the convenience, attentive staff, and proximity to Shinjuku station more than made up for it."

"Worst hotel I’ve ever stayed in. We paid ¥60,000 per night and the moment we walked into the room, we considered leaving and booking somewhere else. Tiny room, wrong configuration, and the hotel was so overcrowded we couldn’t even get breakfast. To top it off, we saw the same room available that night for nearly half the price. Extremely poor value! would not stay again!"

"Not a pleasant experience "

"Staff member was very helpful in assisting with sending our luggage ahead using baggage shipping service. We didn’t know how to complete the forms and she helped to guide us through the process."