Balsam Grove Hotel with Pool

"A standard room. Biggest problem was the SINGLE elevator which is at the far end of the property. If your room is near the check in desk you will need to walk to the other end of the property to get to an elevator and then walk down three long halls to get to a room which is one stairwell away. If you are not able to climb those stairs easily, you will be walking a lot."

"Good"

"Everything was magnificent"

"mainly average."

"We went up for the weekend to an event at the Agricultural Center across from airport. Staff was very friendly and the room was clean. Cleaning is most important to me as I own my own business and they did a great job. No complaints at all."

"The night time security guard was really helpful carrying my bag up to my room Had back surgery a few months ago and really appreciated his help"

"Gorgeous! "

"The room was clean, staff were friendly and helpful and the location is great!"

"Check in was seamless, I booked the suite with the jetted tub. Upon entering the room ( 414 ) I noticed that it seemed old / not well maintenanced. The ceiling has water damage, the tub had rust & the sheets & pillows had stains on them as if their washer / dryers were old and didn’t work well. I had to request all new linen & towels but the icing on the cake was the roach I spotted in the bathroom ! I contemplated changing hotels but I already stayed one night & only had one more night to go in which I wasn’t going to be in my hotel most of the time anyway. I moved all my stuff to the room above on the 5th floor ( 515 ). That room was significant cleaner ! I’m not sure why they didn’t put us in a room that was better kept in the first place !"