搜尋波羅的海共管公寓

「Hotelli itsessään oli hieno ja perinteikkään oloinen, sijainti aivan keskustassa. Kylpylä oli oikein kiva pienten lasten kanssa ja oli hauskaa vaihtelua käydä erilaisissa saunoissa, mm. suolasaunassa. Myös aamiainen oli hyvä ja kaikki perusainekset löytyi pöydästä. Ainoa iso miinus oli huoneemme takka, jonka takia olohuoneemme haisi voimakkaalta savulta. Huonetta ei voinut vaihtaa, koska hotelli oli täynnä. Onneksi säät olivat sellaiset että ikkunoita pystyi pitämään jatkuvasti auki, muuten...

「It was a well-spent time at the hotel, because the rooms were clean everywhere, both in the hotel area and the SPA area. Breakfast was simply royal; I had never seen that you could snack on ice cream at breakfast. I would suggest putting up more signs to make it easier to navigate the maze of rooms—from the changing rooms to the showers and to the SPA area, where the pools and saunas are. This is especially important for people who see badly without glasses.」

「Spacious rooms that were well designed. I enjoyed using the nice bathrooms. Free parking was a huge plus for young families using car rentals. Next to some good parks.」

「A great place to relax and rewind during vacation. The quietness and uniqueness of the location and the property itself was amazing. The staff was well-trained and helpful. The only minus was that the shower drain clogged so badly, my bathroom flooded:( But overall, I'm pretty satisfied with my stay there.」

「非常失望的住宿體驗。 我們於 8 月 31 日晚上約 22:00 抵達，入住後不到一小時便因實際住宿環境不適合而離開，從未在此過夜，後續四晚也完全沒有使用。 實際房間與照片給人的印象有明顯落差。房間昏暗、狹小，格局也很不理想。房內沒有空調，只有一個小風扇，但風扇運轉時噪音很明顯。房間整體非常不通風，空氣很悶；但如果開窗，又會聽到車輛加速及引擎聲，因此很難在房內安靜休息，根本無法好好睡覺。浴室非常小，就在床頭旁邊，通風效果也不佳，窗簾的遮光效果也不足。 房間整體維護狀況令人失望：沙發老舊且有污漬，洗手台下方的櫃子及抽屜明顯損壞、磨損嚴重，浴室地板有明顯污漬及水痕。浴巾也相當薄且老舊，整體清潔與維護品質都不佳。 最令人失望的是問題處理方式。我們在離開住宿的當下就立即向 Bob W 及 Expedia 反映，並多次聯絡尋求協助，但問題始終沒有得到任何實際處理或解決。 Expedia 後來甚至告知我們住宿方表示「沒有相關紀錄」，而 Expedia...

「Dear Hotel Cliff & Spa team, Thank you for a truly wonderful stay. Your hotel is such an authentic and special property, with the unique atmosphere of a historic castle combined with the comfort and elegance of a modern spa. We especially enjoyed the fantastic spa and the wonderful restaurant. Everything—from the beautiful surroundings to the warm hospitality—made our visit very memorable. Thank you for creating such a special experience. We hope to return to Hotel Cliff & Spa again in the...

「There is no front desk. We couldn't figure out how to get in. Finally realized that there was an email from Hessnery not Hotel.com that gave a access code to get in the lobby door, the hallway door and our room. The laundry facilities were great and free. You just needed your own soap. Comfortable bed. Kitchenette was furnished. 」

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