Outdoor pool, free pool cabanas, pool umbrellas
Check availability

Reviews of Woodpecker Resort

3.5 out of 5
Woodpecker Resort
No. 1 Woodpecker Street, Banjulinding Highway, Banjulinding

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 45 reviews" "
Rating 8 - Good. 19 out of 45 reviews" "
Rating 6 - Okay. 13 out of 45 reviews" "
Rating 4 - Poor. 2 out of 45 reviews" "
Rating 2 - Terrible. 4 out of 45 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Anthony

Disliked: Property conditions & facilities, room comfort
Stay was okay but had to chase hotel taxi!
Stayed 1 night in Feb 2024

6/10 Okay

Sheila

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
This is a very cheap hotel near the airport so a good location for a night’s stay before flying. It is very basic and tired but very cheap. You would not spend a holiday there. Transport to and from the airport worked well although the mini bus was extremely battered.
Stayed 1 night in Jan 2024

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Haroun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 2 nights in Nov 2023
Response from Woodpecker Reservations on 28 Nov 2023
It was a pleasure having you here, see you again with greater experience

8/10 Good

Isha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful, easy access to the airport and delicious meals
Stayed 4 nights in Sep 2023
Response from WRH on 8 Sept 2023
Thanks ma'am looking forward to see you again with a better experience

6/10 Okay

John Walter, Lexington Park

Liked: Staff & service
Disliked: Cleanliness
The staff was very courteous and helpful. There was significant mold and mildew above my air conditioner.
Stayed 5 nights in Aug 2023
Response from WRH on 8 Sept 2023
thanks hope to see you again, promise to be

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for the airport. Seems to have had a refresh since we were last there, now very nice. Pleasant bar by the pool. Excellent food. Friendly service. Good value
Stayed 1 night in Mar 2023
Response from WRH on 27 Mar 2023
Thank you for your review, we hope to have you with us again soon.

8/10 Good

Agusti

Stayed 2 nights in Mar 2023
Response from WRH on 21 Mar 2023
Thank you for your review

6/10 Okay

Charlotte

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Excellent location for meetings at the airport. The driver was great. Staff not rude, but not friendly either. Dead mosquito smeared on the wall in the room. Wi-Fi connection not available in room 120 and only one (Senegalese) TV-channel available. Not possible to borrow an iron to iron my pants (laundry staff weren't available in the hours before and after we were working). Extremely noisy - bring earplugs! First night someone was hammering on something somewhere for hours around midnight, 2nd night some kind of pump (!) made insane noisy outside the window all night. In summary, it works, but adjust expectations. The experiences matches the very reasonable price.
Stayed 3 nights in Feb 2023
Response from WRH on 16 Mar 2023
Thank you for your review, We will take everything you said into consideration and hope to better.Warm Regards,Woodpecker Reservation Office.

8/10 Good

Edward Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice experience.
Stayed 11 nights in Nov 2022

4/10 Poor

Alicia

Travelled with partner
Liked: Staff & service
The staff is great! They are doing a lot of updates and building more rooms but they need to have beds that don’t have metal springs poking you all night, the shower head clogs and barely works, the drains are extremely slow in the shower. Please think about the comfort of your guest and improving what you have already
Stayed 11 nights in Sep 2022
Response from WRH on 1 Oct 2022
Dear valued guest,Thank you for your review, it has been noted and will be taken into consideration.Warm Regards,Woodpecker Reservation Office.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed that the hotel was very quiet and the people were friendly. I enjoyed the pool. The room was clean and cozy.
Stayed 14 nights in May 2022
Response from WRH on 17 Jun 2022
Thank you for staying with us

6/10 Okay

Roxanne G

Stayed 1 night in Mar 2022

8/10 Good

sarah

Travelled with family
It was ok for a night as my shower did not work ‘
Stayed 1 night in Feb 2022
Response from Woodpecker Reservation Office on 25 Feb 2022
Sorry for your review Sarah, we will make sure it gets fixed and hope to see again some time.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
My experience with the hotel was not so good. The cleaning room was not everyday,tv not working and need to do a better job with the hotel there's a lot of dust everywhere.
Stayed 19 nights in Nov 2021
Response from Woodpecker Reservation Office on 29 Nov 2021
Dear guest, We wish to thank you for your review which is very helpful, necessary action will be taken to make our hotel a better place for you and other guests

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019
Response from Florence on 16 Aug 2019
Thank you for staying with us and for your much appreciated review. We hope to be of service to you again soon.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The entire stay was horrible. The wifi didnt work , service was terrible. Nothing was great about my stay.
Stayed 4 nights in Nov 2018
Response from Florence on 2 Dec 2018
Dear valued guest, We are so sorry for your experience at our Resort. If we had a little more information about your stay, we will investigate what went wrong. We however appreciate your comments as we take all reviews seriously.

4/10 Poor

Lamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible facilities, bad breakfast, poor service. Not worth the money.
Stayed 2 nights in Aug 2018
Response from WP on 20 Oct 2018
we are very sorry you had a bad experience. we will look into it

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Airport pick up
Shuttle service from airport did not show up, waited an hour for it, then end up taking a cab costing me. Shuttle picked up was reconfirmed by hotel.com representative who called the hotel directly to confirm first.
Stayed 1 night in Jan 2018
Response from JG on 28 Jan 2018
We had a miscommunication issue, we apologise for any inconvenience caused.

6/10 Okay

Verified traveller

Disliked: Room comfort
Convenient for overnight stay
Good service only when the manager was around. No water in the morning and staff couldn't be bothered to turn it on until he turned up !
Response from General Manager on 14 Feb 2017
I am the Manager and I apologize for the experience. You comments are important to us and helps management see the blind spots. We will work on this concern of yours for the benefit of all. We appreciate Regards, Sang John Gomez

8/10 Good

Bruce, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the airport
Staff was great, food was very good. I sent clothes out to be laundered and they came back pressed the same day. I would definitely sty here again as the price per night is a nice bargain. One suggestion is to improve internet access. Wifi was not accessible in my room, but the lobby and restaurant had it.

8/10 Good

Koenraad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Oude staat van het gebouw.
Stayed 1 night in Dec 2023

6/10 Okay

Sebastian

Travelled with group
Disliked: Amenities, property conditions & facilities
Na
Stayed 1 night in Oct 2023

2/10 Terrible

Michel

Stayed 1 night in Sep 2023

10/10 Excellent

Jean Vidal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bijzonder aardige en behulpzame personeel. Ze zijn bereid om kosteloos mijn boarding pass uit te printen. Hotel is zo dichtbij de luchthaven. Dit hotel is echter een aanrader.
Stayed 1 night in Sep 2023
Response from Mariam on 28 Sept 2023
It was a great pleasure having you here, see you again....

8/10 Good

Jean Vidal

Liked: Cleanliness, staff & service, amenities
Hotel is goed gelegen ten opzichte van de luchthaven. Het personeel is top. 2 minpunten: Wifi gaaf geen toegang tot internet. Mer TV kon ik slechts een zender kijken.
Stayed 1 night in Sep 2023
Response from WRH on 22 Sept 2023
thank you! see you again with a better experience

2/10 Terrible

Aïssatou

Travelled with partner
Disliked: Amenities
Clim en panne bruit horrible toute la nuit et petit déjeuner infecte
Stayed 1 night in Aug 2023
Response from Mariam on 29 Aug 2023
Dear Aissatou we understand your frustration on the night of your stay we again apologize for any in inconvenience, it was a total miss understanding within us that room should have being on sales that day. we are well know for proving good services to our customer.warm regards, from woodpecker reservations office.

6/10 Okay

Magnus

Stayed 1 night in Mar 2023
Response from WRH on 31 Mar 2023
Thanks for staying with us.We appreciate your review.hoping to see you soon.

8/10 Good

Ann

Stayed 1 night in Jan 2023

10/10 Excellent

Lucio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from WRH on 17 Jun 2022
Thank you for staying with us

8/10 Good

Marien Verhulst en Mas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het was er prima. We moesten even op de taxi wachten (half uur), maar verder alles goed.
Stayed 1 night in Jan 2022
Response from Woodpecker on 25 Jan 2022
Dear valued customer, we appreciate your review and comment. Sorry for delay with taxi, we are also happy that all went well.

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Velfungerende
Enkelt, rent, og velfungerende. Egnet til transit før videre rejse.
Stayed 1 night in Nov 2021
Response from Woodpecker Reservation Office on 18 Dec 2021
Thank you for positive review we hope to see you again some time.

10/10 Excellent

Lucio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Woodpecker Reservation Office on 8 Sept 2021
Thank you for your good rating we hope to see you again soon

8/10 Good

Malick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour
Bien comme séjour, mais peut mieux faire quand-même.
Stayed 1 night in Jun 2021
Response from WRH on 22 Jun 2021
thank you for coming.

2/10 Terrible

Confucio Victor

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2021
Response from WRH on 4 Jun 2021
acknowledged

8/10 Good

jacqueline

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Bref sejour
Hotel simple, suffisant pour une nuit après un long voyage. Son principal atout est la proximité avec l'aéroport.
Stayed 1 night in Nov 2020
Response from Woodpecker Resort Hotel on 26 Nov 2020
Thank you so much for the much appreciated review. We hope to be of service to you again soon.

8/10 Good

Dorit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilfsbereites Personal,saubere Zimmer,gutes Frühst
Obwohl ich als letzte den Flughafen verlassen musste,wurde auf mich für den Transport zum Hotel gewartet,vielen Dank!!!!! Das Hotel ist nah am Flughafen gelegen,daher für mich perfekt. Das Frühstück ist super!!!!!
Stayed 1 night in Nov 2020
Response from Woodpecker Resort Hotel on 26 Nov 2020
Thank you so much for the much appreciated review. We hope to be of service to you again soon

6/10 Okay

Verified traveller

La proximité de l'aéroport et le service de navette aéroport
Stayed 1 night in Feb 2020

6/10 Okay

Birgitta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nära flygplatsen
Smutsigt i korridorer. Mkt gammalt och slitet. I trappan upp (finns ingen hiss) låg en matta slarvigt lagd. Lätt att fastna i mattan. Hade varit enkelt för personalen att rätta till. Vi blev vänligt bemötta.
Stayed 1 night in Nov 2019
Response from Florence on 29 Jan 2020
Dear Birgitta, Thank you for your review. I am glad you found our staff very friendly and helpful. I am however so sorry about the corridor and room. I will investigate what went wrong.

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jeg vender tilbage næste år!
Stayed 2 nights in Nov 2019
Response from Florence on 27 Nov 2019
Thank you for the much appreciated review. We look forward to seeing you again soon

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt og velfungerende hotel
Godt og velfungerende hotel med imødekommende personale. God og velfungerende Pick Up Servise i Lufthavnen. Rene og luftige værelser. Et godt valg til en kort ophold, tæt på lufthavnen.
Stayed 1 night in Feb 2019
Response from Florence on 8 Mar 2019
Mange tak for din meget værdsatte anmeldelse. Vi ser frem til at se dig igen snart.

8/10 Good

Anette

Liked: Cleanliness, staff & service, room comfort
Perfekt övernattningshotell när en kommer med sent flyg fin service 😄
Stayed 1 night in Dec 2018
Response from Florence on 26 Dec 2018
Dear Anette, You were a pleasure to have. Thank you so much for your review. We look forward to seeing you soon. Best regards

6/10 Okay

Niklas

Liked: Room comfort
Stayed 1 night in Nov 2018
Response from Florence on 19 Nov 2018
Dear Niklas, Thank you for staying with us. We hope you enjoyed your stay. Please do tell us if we can do anything better and your next stay more comfortable. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt og komfortabel
Fin services pickup fra lufthavnen var upåklagelig og aircondition fungerede perfekt. Her bor vi gerne igen.
Response from General Manager on 12 Feb 2017
I hope our free Airport service as worth it too.