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Reviews of Sandals Hotel

2 out of 5
Sandals Hotel
567 Tran Phu, Bao Loc

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 2 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

6.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Mai

Travelled with family
Liked: Cleanliness, amenities
I liked how it was in the center of Bao Loc but this was an older hotel. The first room didn't have air but we changed room with air conditioning. Otherwise, it was fine for a night.
Stayed 1 night in Nov 2023

10/10 Excellent

Anh

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean and nice service! Overall a pleasant stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Anh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staffs, very friendly and professional! The rooms are very clean, recommended!
Stayed 1 night in Sep 2022

6/10 Okay

Minwoo

Stayed 1 night in Dec 2019
Response from Reception X on 1 Feb 2020
Trân Trọng cảm ơn ý kiến phản hồi từ Quý Khách. Chúng tôi sẽ không ngừng phát triển để nâng cấp dịch vụ cũng như con người để phục vụ quý khách được chu đáo hơn!

2/10 Terrible

Sohan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible room, no refund
Where do I begin... - the room was much smaller than advertised - the room did not have anything close to a "mountain view," all that could be seen is the building next door - the air conditioning did not work - typical setup where the lobby and common spaces are very nice but the rooms are old and dilapidated - the bed was like a piece of cardboard, massively uncomfortable - I informed them right away I did not like the room but management would not a give a refund
Stayed 1 night in Dec 2019
Response from Khong Minh Triet - Receptionist on 18 Jan 2020
Thanks for your review. And, honestly sorry about that. We will fix that things you was said. And the next time, we sure our services will better. Hope to see you again and we will serv you the best

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019